Endorsed by Which?

Andrews Of Kent

4.9

222 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Andrews of Kent Removals and Storage has over 35 year’s industry experience. We offer a professional service, whilst still maintaining the caring attitude and good customer service you would expect from a family run business.
Our BAR trained staff have both the experience and know-how to cater for all our customers needs. Fully uniformed and courteous they are on hand to provide you with the best possible service to ensure your move is as smooth and stress free as possible. Most of our business is generated through customer recommendations, which reflects our client care policy.
Our employees are trained professionals who take great pride in their work, which is highlighted in us being awarded finalists of the BAR – Domestic Mover of The Year competition on 3 occasions. Using our removal services you can always be sure that your belongings are being handled with great care and attention to detail.
See us on Referenceline.com to read our previous customer comments.

What we do

  • Removals

    • International removals
    • Storage services
    • Home removals
  • More Services

    • shipping
    • self-storage
    • shredding
    • european removals.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
222 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Andrews ease the stress of moving
Customer Service
Quality
Value
They say moving house is one of the most stressful things you do … it is🤣but if you want to lighten the load, I would look no further than Andrews Removals. We have used them before, they are great, competitively priced and very helpful. From the office team helping you sort a date, to our team led by David, Tommy and Elliott. They were all very professional and approachable and helped us greatly into our new home. We don’t plan to move again but if the need did arise we would definitely put our trust in Andrews Removals to get the job done. Thanks team …. Every one of you
Stuart in Kent Posted on 28/06/2023 , work completed 23/05/2023
Excellent service
Customer Service
Quality
Value
Andrews were our preferred mover from our previous property into store to await the build of our new home unfortunately through the problems with our buyer Andrews could not accommodate us and we were forced to use another firm who moved our furniture into their storage facility. Six months later they ceased trading and we went back to Andrews to arrange transfer to their storage facility. Subsequently they moved us out of store into our new home. We cannot fault the professional and friendly approach by all the office staff and the removal people on the day. We thoroughly recommend Andrews.
Laurence in East Sussex Posted on 29/05/2023 , work completed 25/05/2023
Fantastic service from start to finish
Customer Service
Quality
Value
I couldn’t have been happier with the service Andrews provided. Moving from Margate to Glasgow, I anticipated a difficult process ahead, but thanks to the thought and attention every step of the way – from initial consultation, to communicating with the office, to the move itself – it couldn’t have been easier. Though I sourced quotes from other local movers, I went with Andrews because of the evident professionalism of their approach, which I saw in action during my move. Both Frank and Rhys were unfailingly friendly and diligent, even in the face of a lot of trips up and down two flights of stairs! They made what could have been a very stressful process an absolute breeze, and I’m very grateful for their efforts. Having done my packing for me, not a single item was broken or misplaced, and I only wish I’d signed up for the unpacking service as well! Though I hope not to be moving again any time soon, I will enthusiastically recommend Andrews to friends in Kent who may well be.
Customer in Glasgow City Posted on 25/05/2023 , work completed 17/05/2023
Great Work, super efficient team
Customer Service
Quality
Value
Cara in the office was super efficient. She filled us with confidence from the start. Andrew's Quote was brilliant value. One large well known local company quoted silly prices and wanted to move us over three days on the Bank holiday weekend! Andrews of Kent moved us in one day with no fuss and bother. Glyn, Frank and Elliot who helped move us on the day were brilliant. We felt very comfortable with them all and they were respectful and helpful throughout the day. Nothing was too much trouble for them. Everything was packed and unpacked carefully and those fragile items were wrapped in quilt and polythene to give added protection. The lads talked us through the process as it unfolded and were patient when we encountered delays getting into the new property. I wouldn't hesitate to recommend them. In fact I've already recommended them to several people! Well done to all involved, we really appreciated everything you did for us.
Customer in Kent Posted on 24/05/2023 , work completed 18/04/2023
Great service
Customer Service
Quality
Value
The team from booking to removal day were helpful and efficient with everything taking place as planned and on time. My contents were handled with care by Tommy and Elliot and the items they needed to pack also treated with care. I feel I had value for the price quoted.
Customer in Kent Posted on 24/05/2023 , work completed 14/04/2023
Very successful move
Customer Service
Quality
Value
We had a big move, over three days. There was a lot of outside furniture/equipment and storage/sheds etc to move as well. The staff were fantastic - totally professional, extremely hard working, never complained, kept consistently cheerful, helpful and positive the whole time even though there seemed to be a never ending amount to move. Frank led the whole process, was there for the whole three days and could not be faulted - he was a real credit to the firm, everything was organised efficiently and we have never seen anyone work so hard! We were very satisfied with the service and very grateful that the move was completed with such positivity.
Customer in Kent Posted on 23/05/2023 , work completed 14/04/2023
A great local firm
Customer Service
Quality
Value
We found Andrews of Kent through our very trusted Which membership and then heard someone near us had used them too! The quote was quick and competitive and the Removal Team (Rhys, Frank & Elliot) on the day, we’re very presentable and more importantly we felt very comfortable around them. They even moved my beloved Peony in a very awkward plant pot for me. We did have a small problem of the main van not being quite big enough but it was soon sorted with another van & crew being called in to take our excess belongings. The whole service from start to finish was professional and friendly. We absolutely would recommend them and use them ourselves, should we ever move again!
Customer in Kent Posted on 23/05/2023 , work completed 06/04/2023
Efficient and friendly service
Customer Service
Quality
Value
Andrews were very professional - really nice team that managed our move - friendly and great to work with. No issues - move completed as expected. Would use again.
Customer in Kent Posted on 22/05/2023 , work completed 03/04/2023
I cant recommend Andrews of Kent enough!
Customer Service
Quality
Value
From the original assessment to the door closing on the day of my move, Andrews of Kent operated professionally, needing very little guidance regarding where items should be placed etc. and offered a light hearted humour too, which made the whole stressful experience so much calmer. From the admin to the removal guys, 5*.
Jan in Kent Posted on 19/05/2023 , work completed 15/05/2023
Excellent service
Customer Service
Quality
Value
My mother is 86 and moving after 37 years so it was always going to be a challenge. Tommy David and Frank were brilliant. Punctual, efficient, nothing too much trouble. Move accomplished by 3pm. Well done guys!
Customer in Kent Posted on 18/03/2023 , work completed 23/02/2020
Excellent Experience
Customer Service
Quality
Value
David and his team made what could have been a very very stressful time as much of an enjoyable experience as it could be. Always happy and professional throughout the whole process. Everything was handled with care and we suffered no damage of any kind. Would recommend the whole package to be taken up. Took all the worry away. Thank you.
Eddie in Lincolnshire Posted on 25/02/2023 , work completed 31/01/2023
5 Star service
Customer Service
Quality
Value
The team (back office and on-site) both made our move so stress-free, i cant speak highly enough and would recommend anyone moving home to use them.
Customer in Kent Posted on 14/10/2022 , work completed 05/09/2022
Kent to Copenhagen
Customer Service
Quality
Value
Amazing packing had a lot of very fragile China paintings mirrors and antique furniture moved from Kent to Copenhagen all arrived in perfect condition without any breakages at all, would highly recommend Andrews
Customer in Greater London Posted on 24/05/2022 , work completed 18/05/2022
Fantastic customer service and moving team
Customer Service
Quality
Value
We had a removal booked with another company but as our completion date changed at short notice, we were very lucky that Andrews were able to fit us in. Cara at the desk sorted out two different dates and staff to move us, as the date changed for a second time. She was really helpful during a very stressful time. Andy and his team were fantastic on the day, throughout the torrential rain too. Nothing was too much trouble and we were very happy that we chose Andrews.
Customer in Kent Posted on 01/03/2022 , work completed 15/02/2022
Thoroughly a Professional Company - Took stress out of of the day
Customer Service
Quality
Value
Right from the inspection visit, very professional, knew what they were doing and lots of experience. Very Respectful of both myself and my husband, along with the property. When they were unloading into the new property, they put things exactly where I wanted them and if I changed my mind, they were happy to move again, Very accomodating. They were very happy throughout the day and worked with us in deciding what order things should be moved in. I had quite a great number of garden pots, they worked out exactly how to put them in the van, very careful with them. Not a single thing was broken or damaged. I just would not even consider employing anyone else if I have to move again. Have already recommended to other.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 07/01/2022
Highly Recommended
Customer Service
Quality
Value
We moved from Canterbury to Gloucester in September 2021. Andrews removals were excellent in packing and removing twenty-seven years of stuff we had accumulated to our new home. The company was professional and friendly during this stressful time and the two removers they allocated to us carried out the packing and removing without fuss and with a great deal of expertise. We would recommend Andrews very highly and would certainly use them again if the need arose.
Customer in Gloucestershire Posted on 02/10/2021 , work completed 16/09/2021
Fantastic service
Customer Service
Quality
Value
Our move sent swimmingly thanks to Andrews. They packed up the house in Sandwich after we had already moved and arrived the next day with everything in clearly labelled boxes, all there, and nothing broken. They worked tirelessly to unload everything into the rooms where we wanted things and were incredibly helpful and professional. I recommend them to everyone!
Karen Posted on 08/08/2021 , work completed 05/05/2021
Absolutely Great
Customer Service
Quality
Value
I moved from a third floor flat with no lift, the weather was very warm, clearly the guys were suffering with the heat but I always felt assured my belongings were their priority. I have finished unpacking now and there was no breakages or damage. I fully recommend using local companies and that is why I choose this one. Thanks.
Andrew in Surrey Posted on 16/07/2021 , work completed 08/06/2021
Job Exceptionally Well Done
Customer Service
Quality
Value
My original removal people let me down and Andrews literally saved the day. The move took two days and I prepacked and boxed a lot of stuff. The three guys were excellent, non stop, nothing too much trouble, couldn’t have had better. I’m hard to please so it’s not faint praise, for example the guy who came round to confirm the estimate has a standing invitation to my funeral, he’ll set the tone well, miserable, moany and flagging up formalities and issues, don’t be put off folks, the rest of the office staff are cheerful and helpful. I won’t be moving again, age and health reasons, but if I were, Andrews would honestly be very hard to beat. Price wise they’re pretty much same as too.
Ray in Essex Posted on 15/07/2021 , work completed 30/06/2021
Great communicators and did everything they said they would on time and with care
Customer Service
Quality
Value
A lovely family-type company where every person we came into contact with was friendly and polite. Very happy to recommend them anytime.
Customer in Kent Posted on 15/07/2021 , work completed 01/06/2021
House move
Customer Service
Quality
Value
Andrews of Kent provided an excellent service from start to finish. I initially contacted Cara who was very helpful and guided me through the process of estimations so a price quote could be provided. Cara was professional and polite throughout the process and was able to answer all my questions. On the day of moving, Dave and Declan arrived and were also very polite and professional, they took great care of my belongings and were very diligent throughout the process. Highly recommended.
Jeremy in Kent Posted on 07/07/2021 , work completed 28/06/2021
Highly recommended
Customer Service
Quality
Value
I have used Andrew’s twice, once for a local move and once for a move to London. Both times they provided an efficient, secure, friendly and flexible service. The girls in the office were always available to help me out with any queries. Selling completely adequate, second-hand, cost effective packing boxes was a boon. I have no hesitation in recommending them.
Customer in Greater London Posted on 07/05/2021 , work completed 03/06/2019
Friendly, efficient and helpful
Customer Service
Quality
Value
My parents moved from Kent to Scotland. They are in their late 70's and the move was driven by health issues. The removal gents were very hard working and very helpful and friendly. We learnt all about the snakes and other exotic animals that one gent had! There were no complaints about all of the items and their speedy professional work, ensured that everything was done within a day, allowing my father and I to return to London by car at a reasonable time. Thank you! When the items were unloaded, we discovered that a fan had been broken, we were reimbursed some amount for this and the money was given back to us very quickly
Emma in Fife Posted on 30/03/2021 , work completed 21/01/2021
Outstanding Removal
Customer Service
Quality
Value
Would recommend Andrews removals to any one The whole thing was efficient from start to finish,the crew were great Nothing was broken or damaged,everything was put where we asked/wanted things to be
Customer in Norfolk Posted on 27/03/2021 , work completed 06/01/2021
Great Family Business
Customer Service
Quality
Value
Great service they where so accommodating as we had to change dates several times. Where very prompt with times. Courteous and kept PPE rules at all times.
Geraldine in Kent Posted on 27/03/2021 , work completed 27/01/2021