Endorsed by Which?

Andrews Of Kent

4.9

222 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Andrews of Kent Removals and Storage has over 35 year’s industry experience. We offer a professional service, whilst still maintaining the caring attitude and good customer service you would expect from a family run business.
Our BAR trained staff have both the experience and know-how to cater for all our customers needs. Fully uniformed and courteous they are on hand to provide you with the best possible service to ensure your move is as smooth and stress free as possible. Most of our business is generated through customer recommendations, which reflects our client care policy.
Our employees are trained professionals who take great pride in their work, which is highlighted in us being awarded finalists of the BAR – Domestic Mover of The Year competition on 3 occasions. Using our removal services you can always be sure that your belongings are being handled with great care and attention to detail.
See us on Referenceline.com to read our previous customer comments.

What we do

  • Removals

    • International removals
    • Storage services
    • Home removals
  • More Services

    • shipping
    • self-storage
    • shredding
    • european removals.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
222 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and professional
Customer Service
Quality
Value
Nothing was too much trouble. They organised the crates going into storage to save me money on the redelivery. They were courteous and helped take the stress out of a big move.
Which? Trusted Traders Consumer Posted on 29/04/2016 , work completed 29/04/2016
Excellent all round service
Customer Service
Quality
Value
From booking the initial appointment the office staff were friendly, helpful and very professional. On moving day the team were very prompt and organised which enabled us to move from 2 houses into 1 without any trouble. The team were very professional and did a fantastic job and we would not hesitate to recommend them again.
Giuseppe, Kent Posted on 21/04/2016 , work completed 21/04/2016
Great job.
Customer Service
Quality
Value
Prompt and professional, would use them again.
Tony, North Yorkshire Posted on 15/04/2016 , work completed 15/04/2016
My Review
Customer Service
Quality
Value
Nothing was too much trouble.
Which? Trusted Traders Consumer Posted on 08/04/2016 , work completed 08/04/2016
First class job
Customer Service
Quality
Value
Excellent and courteous service. Very professional and friendly work force from booking to delivery.
G, Lincolnshire Posted on 05/04/2016 , work completed 05/04/2016
Absolutely fabulous
Customer Service
Quality
Value
We enjoyed a brilliant moving experience due to the expert assistance provided by Karl, Ty, John, Luke and JT who were extremely efficient and also kept us amused by their humour. We cannot praise them enough.
A, Northumberland Posted on 05/04/2016 , work completed 05/04/2016
Stress free and professional
Customer Service
Quality
Value
The men arrived early and were fast and efficient. Their friendliness made the move stress free.
F, Kent Posted on 05/04/2016 , work completed 05/04/2016
Brilliant job.
Customer Service
Quality
Value
The working carried out professionally with minimum fuss, and in a caring manner. An excellent job, greatly appreciated.
John, Hertfordshire Posted on 31/03/2016 , work completed 31/03/2016
Always 1st Class
Customer Service
Quality
Value
I can't praise the guys enough when assisting with my move. I have large sofas which always give them problems but always do they succeed in such a professional manner. Thank you to everyone at 'Andrews'
Sarah, Kent Posted on 31/03/2016 , work completed 31/03/2016
Great move
Customer Service
Quality
Value
Very hard working and personable. The office staff were also helpful.
Steve, Kent Posted on 29/03/2016 , work completed 29/03/2016
Brilliant job
Customer Service
Quality
Value
Both Tyrone and John have done a fantastic job of moving my stuff. They were both polite, friendly and approachable. Would like them to do the last part of the job as well.
Sam, Kent Posted on 23/03/2016 , work completed 23/03/2016
Brilliant, friendly, strong and kind.
Customer Service
Quality
Value
They were perfect and extremely hardworking. I could have adopted all three for sons. Kind, thoughtful and fun to be with among the normal stress of moving. I will recommend you to every one I know.
J, North Yorkshire Posted on 14/03/2016 , work completed 14/03/2016
Brilliant job
Customer Service
Quality
Value
They were on time and worked all the way through with & great attitude. Very good job. We highly recommend them.
James, Kent Posted on 08/03/2016 , work completed 08/03/2016
Couldn't have been more helpful
Customer Service
Quality
Value
Efficiently organised buy the office, van crew kept us informed of arrival times, they took every times to it's new place and went the extra mile in helping to move furniture not involved in the move.
Helen, Kent Posted on 02/03/2016 , work completed 02/03/2016
Brilliant.
Customer Service
Quality
Value
My move from Kent to Norfolk could have been a nightmare, however I can honestly say Andrews and their employees made the experience a painless couple of days. From arrival 10 minutes before the scheduled time, to loading up on the 29/02/16, to delivery on the same day, and completion on the 01/03/16, John the driver/porter and another John did everything they could, going beyond their task to make our move so easy.
M, Norfolk Posted on 29/02/2016 , work completed 29/02/2016
Very good.
Customer Service
Quality
Value
Arrived nice and early. Very friendly and helpful and nothing was too much trouble. This is the second time we have used Andrews, and again they didn't disappoint.
Christine, Kent Posted on 26/02/2016 , work completed 26/02/2016
My Review
Customer Service
Quality
Value
Great job
Which? Trusted Traders Consumer Posted on 20/02/2016 , work completed 20/02/2016
Very efficient
Customer Service
Quality
Value
It was a short distance to move but an awful lot of things. The guys were careful, hard working and accommodating. They worked very hard. No breakages. The office were extremely efficient & assessor polite & helpful.
S, Kent Posted on 16/02/2016 , work completed 16/02/2016
Great Movers
Customer Service
Quality
Value
We used Andrews of Kent to relocate from Surrey to Broadstairs in Kent and were very pleased with the services. Used their on-line quote form which was very accurate, plus we'd read many good reviews from Referenceline on the website that helped to make our decision to use them. The office staff were very professional and kept us informed on what was happening, especially as we had some problems with our moving date. The move was over two days and the lads that packed and moved us were second to none. Kind, reassuring, professional and funny too. Nothing was too much trouble and they helped us not to feel too stressed about the whole thing which was good! All our belongings arrived at our new house as they had left our old house and the lads put all the furniture and boxes into the correct rooms, garage and sheds which made the unpacking so much easier for us. I would very much recommend this company for your removals, and we have already passed their details onto friends that are considering moving to Kent too. Many thanks again.
Mick Q Posted on 04/02/2016 , work completed 04/02/2016
A moving story
Customer Service
Quality
Value
We all know moving is stressful, even if we're not sure exactly why. Having received a very competitive quote, I invited Andrews of Kent to handle my move from Ramsgate to a top floor flat in Blackpool, some 320 miles away. I opted for the packaging service which was well worth it. The guys arrived on time and got to work without fuss. Items were carefully wrapped, boxed and labelled for content and location. Soon, the furniture and boxes were being loaded in readiness for the drive up the next day...and 'Guys, can you take my 750cc bike?'. Working to high professional standards, Karl and John were courteous and yet friendly at all times, helping to keep stress to a minimum. On arrival the next day, boxes and furniture were unloaded swiftly, and placed in their locations, checking that the furniture was positioned to my liking. The bed, which had been dismantled for loading, was reassembled ready for the welcome rest which was to come later...and yes, the bike was loaded too. Andrews of Kent were great allies in my move and an enormous help from start to finish. I would definitely use them again and I have no hesitation recommending them to anyone contemplating a move.
ramsgatebiker Posted on 21/05/2015 , work completed 21/05/2015
Short trip, lot's of furniture
Customer Service
Quality
Value
Can't recommend them enough. Very professional and skilful. Polite and friendly. Got the job done with no hassle and a smile, making what could have been a stressful day much more relaxing.
2011-08-09 11:45:25.557 Posted on 01/04/2015 , work completed 01/04/2015
International move from Canterbury, UK to Canada
Customer Service
Quality
Value
We moved from the UK to Canada, involving the shipment by container of our home possessions. We sought several quotes, varying from local Kent businesses to international removal companies. From the 1st meeting with Andy, I was hoping that Andrews of Kent would be able to give me an international service with a local, friendly service. I am delighted to say that they met my expectations throughout the entire process. Andy's estimation options were very clear, and the communication from the office was good prior to the removal day from the UK. On the UK removal day, the removal team were excellent and couldn't have been more helpful in packing the container, with very good documentation and communication. The shipment then went on it's way to Canada, and arrived on the specified day at port in Canada. I was then delighted that I got the same 1st class service from the removal team in Canada appointed by Andrews of Kent. Not a single item damaged, and a 1st class customer service provided. I am so pleased I used Andrews of Kent for our move abroad, and would recommend this company for any removals, domestic or international. Thank you so much. Mark W.
Mark W, Canterbury Posted on 23/03/2015 , work completed 23/03/2015
House moving
Customer Service
Quality
Value
We moved with Andrews of Kent at the beginning of February. From the initial Internet quote, to completion of the house move, the customer service was second to none. Andy the estimator put us at ease and nothing was too much trouble. They even dismantled the wooden playhouse in the garden and re-assembled to the delight of the children. The team who moved us on the day, were friendly and careful with all our furniture. Thank you for making our moving a stress free experience.
Sam brown Posted on 16/02/2015 , work completed 16/02/2015