Endorsed by Which?

Andy The Famous Plumber

4.9

54 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

Andy The Famous Plumber has been trading in Hertfordshire and Essex since 2002 and enjoys an excellent reputation for providing an honest, efficient and reliable plumbing and heating installation service.

Andy has an extensive client base built on reputation and a commitment to provide a very high standard of workmanship and customer satisfaction.

What you can expect from us:

+ A free no obligation visit to discuss your requirements
+ A detailed written quotation
+ High quality workmanship
+ To treat your home with respect and to cause as little inconvenience as possible

Central Heating Specialists
- Boiler repair & replacement
- Heating system upgrades and repairs
- Energy Efficient controls
- Powerflushing

Mains Pressure Hot Water systems installed

Landlord Gas Safety Certificates

All general plumbing work

*** We'll always call you if we're delayed - your time is important to us! ***

What we do

  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Radiators and central heating
    • Boiler installation
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • gas safety certificates
    • powerflushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
54 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Friendly and Reliable Plumber
Customer Service
Quality
Value
Andy has been looking after all my dad's plumbing and boiler work for years, including replacing the boiler a couple of years ago. He is always on time and does a really good job at a good price. If I lived in Hertfordshire I would definitely employ Andy for my plumbing but I live in Sussex so it is too far for him to visit. I would completely recommend Andy.
Customer in East Sussex Posted on 27/11/2024 , work completed 19/11/2024
Excellent , professional, respectful
Customer Service
Quality
Value
Andy has been our plumber for many years, we have a complex needs household and really value his flexibility and understanding. He is professional and efficient in his work, reasonably-priced, and has absolutely earned our respect as someone to trust. Highly recommend.
Customer in Essex Posted on 23/10/2024 , work completed 21/10/2024
General plumbing maintenance and diagnostics
Customer Service
Quality
Value
Andy provides detailed quotations, boiler reports and has worked on our plumbing and monitored our boiler control upgrade over a few years. His communication is excellent and Andy keeps to earlier advised timescales. He has recently undertaken our yearly boiler maintenance, sorted a cistern problem, and currently diagnosing a heating valve/ Google Nest oddity. Reliable.
Customer in Essex Posted on 01/10/2024 , work completed 21/09/2024
Highly recommended
Customer Service
Quality
Value
Andy is punctual, efficient and friendly. No alarming mutters. No unexpected extras on the bill. Thoroughly calm and reliable.
Customer in Hertfordshire Posted on 19/02/2024 , work completed 13/02/2024
Boiler service
Customer Service
Quality
Value
Excellent. Quick, and friendly service of boiler. Good advice on state of boiler and what to do about it. .
Customer in Hertfordshire Posted on 14/01/2024 , work completed 12/01/2024
The Best Plumber Around
Customer Service
Quality
Value
Andy has done all of my plumbing work (incl new boiler) for years and has always provided an excellent, professional and friendly service. He turns up when he says he will and maintains excellent communications and helpful booking reminders. We've also asked him to do work for elderly relatives and his polite and courteous manner is much appreciated. He goes above and beyond to ensure customer satisfaction and I would highly recommend him.
(your username) Posted on 06/12/2023 , work completed 28/11/2023
High quality work and great service
Customer Service
Quality
Value
Andy installed a water softener and performed a boiler service for me. The work is of exceptional quality and the pricing is reasonable. He has vast experience and performs the work carefully and diligently. Would highly recommend.
Customer in Hertfordshire Posted on 30/11/2023 , work completed 22/11/2023
Boiler service, radiator and valve replacement, system re-balance
Customer Service
Quality
Value
We prevously had boiler check and Nest install by Andy, no hesitation in having him re-visit a year later to do annual boiler service. He also swapped out large radiators that were defective, installed prior to Andy's involvement, and a towel radiator that had stopped performing was got up and running again. Andy kept us informed of timings, liaised with another Contractor and left us with a system that is capable of chucking out a lot of heat but with new TRV valves for control. Highly recommended.
Customer in Essex Posted on 10/11/2023 , work completed 09/11/2023
Great plumber
Customer Service
Quality
Value
Andy services my boiler every year. I would highly recommend him, his work is excellent and he is very reliable!
Customer in Hertfordshire Posted on 07/11/2023 , work completed 20/10/2023
Would highly recommend
Customer Service
Quality
Value
I have used Andy’s services for a few years. He has undertaken various plumbing and heating jobs, as well as carrying out my annual boiler services. Work is always completed very efficiently and promptly. Andy is very professional, reliable and friendly. I wouldn’t hesitate in recommending him.
Customer in Hertfordshire Posted on 04/11/2023 , work completed 27/10/2023
Excellent, reliable and good value
Customer Service
Quality
Value
Andy’s the best plumber we’ve had. From experience, we trust him to do a good job at a fair rate. Punctual, reliable tidy.
Customer in Hertfordshire Posted on 02/11/2023 , work completed 01/11/2023
Highly recommend Andy
Customer Service
Quality
Value
Andy has carried out work to a very high standard for us on a number of occasions and on a wide variety of plumbing and heating jobs. He gives sound advice when asked, is very knowledgeable, reliable and sociable. Quotations are detailed and fairly priced. We would certainly recommend Andy.
Customer in Hertfordshire Posted on 06/10/2023 , work completed 02/10/2023
Friendly, professional, efficient
Customer Service
Quality
Value
Prior to discovering Andy, we had used 2 different popular plumbing companies in Bishop’s Stortford, who each had charged multiple call-outs to partially finish works - costing us a small fortune. Andy’s service is a breath of fresh air. He’s reliable, professional and takes steps to ensure we always get the most from his time. An excellent tradesman that we always recommend to nearby friends and family. He also uses automated texts for appt/service reminders and clear billing, which is very straightforward. For us, Andy had installed a smart heating system (‘Tado’), replaced the pipe work under our sink, fixed a shower - and annually services our boiler. All works have been completed to an excellent standard.
Customer in Hertfordshire Posted on 19/09/2023 , work completed 15/09/2023
Knowledgeable, honest guy
Customer Service
Quality
Value
I asked Andy to come and balance the radiators. He found that there was quite a lot of sludge in the system and recommended a Power Flush company. He also fixed a bodged DIY plumbing job that I had undertaken
Customer in Hertfordshire Posted on 05/10/2022 , work completed 05/10/2022
Great work
Customer Service
Quality
Value
Andy and Phil have done several jobs for us in recent months prior to the installation of our megaflo hot water cylinder. All work has been completed to a very high standard. They explained everything in detail to us before any work took place which reassured us that we were doing the right thing. Andy and Phil were punctual and thorough and we would have to hesitation in recommending them. Mervyn and Janet.
Customer in Essex Posted on 22/01/2021 , work completed 18/01/2021
Excellent job!
Customer Service
Quality
Value
Having finally decided to take the plunge and replace our ancient boiler, I could not be more pleased that we chose Andy to do this work for us. He gave us good, unbiased advice on the choices we had and completed the work promptly, to a very high standard and at a competitive price. I would use Andy again for any plumbing jobs and would have absolutely no hesitation in recommending him to others.
P.K. in Hertfordshire Posted on 17/11/2020 , work completed 07/11/2020
Professional, friendly and great work.
Customer Service
Quality
Value
We needed a radiator replaced in a bedroom and used Andy for the first time. ( It won't be the last). He came around to quote and talk us through our options, which was very reassuring . He price was very fair. On the day of the job very punctual and completed the work on time to a high standard. I can't fault in any way and and would gladly recommend Andy to any one. We will certainly be using Andy again.
James Posted on 29/09/2019 , work completed 19/09/2019
Great service all round
Customer Service
Quality
Value
Andy has done several jobs for us and I have always been impressed. Turns up when he says he will. Explains issues but never pushes anything that is not required. I will require a new boiler system shortly and I plan to use him for that work. He was recommended to us by friends and I wouldn't hesitate to recommend him to anyone requiring heating/plumbing work.
Customer in Hertfordshire Posted on 04/07/2019 , work completed 01/05/2019
Highly recommended
Customer Service
Quality
Value
I have used Andy and his team on several occasions and will continue to do so. I use Andy for my annual boiler service and annual Landlord Gas Safety certificate. He has replaced a boiler for me too. I would thoroughly recommend him.
Customer in Essex Posted on 20/05/2019 , work completed 29/04/2019
Andy the Famous Plumber
Customer Service
Quality
Value
The famous Andy and his assistant attended our annoyingly leaky kitchen tap and replaced with a splendid new tap. Great job was done, on time and leaving a clean area. We always contact Andy as we get a reliable and consistent service , especially as our old cottage has odd plumbing pipe work and connections and sometimes require a lengthy time in tight spaces... Cheers to Andy.
Customer in Essex Posted on 02/04/2019 , work completed 28/03/2019
Great service
Customer Service
Quality
Value
Andy and his team have been servicing our boiler for about 10 years and installed a new boiler for my grandmother a couple of years ago and are now servicing that. Their service has always been very good: courteous, efficient and reliable. Would happily recommend him and the team to others.
Customer in Essex Posted on 09/03/2019 , work completed 08/03/2019
Boiler replacement
Customer Service
Quality
Value
Andy & Phil replaced old worn out boiler. They did a great job, no fuss and no hassle. Andy has done work for me over the last 8 years and has always been very professional.
Customer in Hertfordshire Posted on 07/03/2019 , work completed 06/03/2019
Radiator Install
Customer Service
Quality
Value
Andy and team were excellent. The process from end to end was hassle free and well priced. Will use Andy again in future.
Customer in Essex Posted on 25/02/2019 , work completed 15/02/2019
Excellent work and service
Customer Service
Quality
Value
Andy and two other workmen came to replace our en-suite shower, fix our bath tap/shower mixer and replace sink tap and refuse. They arrived on time, were extremely efficient and the workmanship was excellent. It was a hassle free job and I would definitely use them again/recommend them.
Customer in Essex Posted on 22/02/2019 , work completed 19/02/2019
Flawless plumbing
Customer Service
Quality
Value
Andy came to replace the bathroom cistern and radiator valve. Easy! In the past he's done more challenging things like replacing our boiler and installing a water softener. Large and small - all were done to perfection.
Customer in Essex Posted on 27/01/2019 , work completed 25/01/2019
Professional, friendly, considerate, thorough, communicative
Customer Service
Quality
Value
Andy has been my go-to plumber for 5 years now, and was my first choice when my boiler needed replacing. In addition to highly professional workmanship, I particularly appreciated how interactive and customer-focussed he was at all stages of the process. I'm happy to recommend him.
Pip_Stort Posted on 15/09/2018 , work completed 15/09/2018
Top class workmanship
Customer Service
Quality
Value
Andy (the Famous Plumber) & Phil have looked after our heating & hot water system for the last 4 years or so, during which time we have received reliable, extremely efficient & personable service, along with some excellent advice. The most recent work we've had done was a new hot water cylinder, installed by Andy & Phil with the minimum of disruption & absolutely no hassle. They also tidied up messy pipe-work left by the previous plumber, so everything looks much neater. We have complete confidence in Andy's work & are pleased to give our recommendation.
Janet & Mark Ratcliff Posted on 04/10/2017 , work completed 04/10/2017
Great service, high quality, totally secure
Customer Service
Quality
Value
Andy and his team carried out two lots of work for us: firstly he installed a new house pump and hot water cylinder, moved/replaced a couple of radiators and renovated some basin fittings; secondly he installed a new shower, shower cubicle and sanitary wear in a refurbished shower room. We received very high-quality advice, the work was done punctually and with great professionalism, and the attitude of the team was always cheerful, positive and respectful. The shower room looks fantastic and the flow of the shower is the best I have ever known, while at the same time everything is as tight as a drum with not a drop of water in the wrong place. I cannot recommend Andy highly enough.
longfields110 Posted on 05/02/2017 , work completed 05/02/2017
Excellent, reliable and friendly service
Customer Service
Quality
Value
Andy fixed my shower when the large bathroom company that had installed it, as well as other independent plumbers, couldn't. He also installed a heated towel rail in my bathroom and a kitchen tap. All his work was excellent, very friendly and on time. I am definitely going to get Andy to service my central heating and would totally recommend him.
Which? consumer Posted on 09/01/2017 , work completed 09/01/2017
Which? Local Review
Customer Service
Quality
Value
USED ANDY ON 04/05/16 ARRIVED ON TIME GOOD EFFICENT SERVICE AND REALY HELPFULL AT REALISTIC PRICE DEFINATELY A 5 STAR COMPANY
morganr Posted on 04/05/2016 , work completed 04/05/2016
Superb service
Customer Service
Quality
Value
Andy and his team installed a new boiler and overhauled the central-heating system 2 years ago with such good advice and efficiency that I have continued to use him for plumbing work. The recent boiler service was done with the usual friendliness, courtesy and thoroughness.
2011-08-12 13:24:23.497 Posted on 20/10/2015 , work completed 20/10/2015
Excellent work
Customer Service
Quality
Value
Andy installed a new boiler and Megaflo hot water system for us. He was full of good advice, very professional, efficient and tidy and we are very pleased with the results. I wouldn't hesitate to recommend him.
1348565 Posted on 08/10/2015 , work completed 08/10/2015
New boiler installation and heating upgrade
Customer Service
Quality
Value
Very professional attitude and explained everything and gave advice on best type of boiler etc. Work was completed in time allocated and everything left clean and tidy. I will certainly be using them in future for servicing boiler and any plumbing I need done.
EleanorF Posted on 04/09/2015 , work completed 04/09/2015
Plumbing Repair
Customer Service
Quality
Value
We had a problem with our power shower and Andy approached the job (via ringing the manufacturer) professionally and once he had the feedback, the job was done on the 2nd visit. No complaints, he is reliable, courteous and knows his stuff.
179428 Posted on 22/08/2015 , work completed 22/08/2015
New Boiler Installation
Customer Service
Quality
Value
Andy and his team supplied and fitted a new boiler for us. I have been very pleased with the new boiler and I have had them into service it. I would recommend them, they are polite and they work very cleanly and we would use them for any other plumbing jobs we need doing.
Katy L B Posted on 21/08/2015 , work completed 21/08/2015
Great plumber
Customer Service
Quality
Value
Andy has been solving all our plumbing requirements for many years. He services our boiler every year reminding us when it is due without us having to contact him. He and his staff are very efficient and tidy workers and arrive at the time arranged. I would recommend them without hesitation.
DianaA Posted on 18/08/2015 , work completed 18/08/2015
A pleasure to deal with.
Customer Service
Quality
Value
Andy installed a new boiler and radiators into our house, replacing an old, inefficient system. His work is of a very high standard and he offers fair, unbiased advice (for example on different boiler or wireless control options). He has obviously installed lots of systems, but even so the final decision is made by the customer - he's not in any way pushy. Polite at all times and very quick to respond to messages online or by phone. We will certainly use Andy again.
Site User Posted on 18/08/2015 , work completed 18/08/2015
Great service
Customer Service
Quality
Value
Andy has been our plumber for over six years now. Always had great service and will continue to use him for future plumbing needs.
Jane and Paul Posted on 17/08/2015 , work completed 17/08/2015
New mains tank and plumbing
Customer Service
Quality
Value
We were very happy with the way Andy responded to request. Job well done, will certainly use him again.
Dave and Di Posted on 11/08/2015 , work completed 11/08/2015
More than the extra mile....
Customer Service
Quality
Value
Andy and his team installed a new house pump and hot water cylinder, moved/replaced a couple of radiators and renovated some basin fittings. His admin and communications were extremely efficient, we received very high-quality advice, the work was done punctually and with great professionalism, and the attitude of the team was always cheerful, positive and respectful. As if this wasn't enough, once the pump was installed it revealed a problem in the water system which Andy stayed well into the evening to fix. I cannot recommend him highly enough.
Site User Posted on 11/08/2015 , work completed 11/08/2015
Excellent Service
Customer Service
Quality
Value
I contacted Andy to arrange a review of my existing heating system and to install an new boiler and controller. Not only was Andy and his team totally professional, if found their advice and guidance impartial and felt that they were always recommending the right option, and not trying to increase prices for themselves. They were in my property for 3 days to install a new boiler, flush the system and ensure it was all working. Andy also took the time to track down the specific heated towel rail that I wanted for my bathroom. Finally, and one of the best parts of the service form the team, he checked back a few days after installation to ensure that everything was working correctly. I would heartily recommend their services to anyone.
GrahamA Posted on 11/08/2015 , work completed 11/08/2015
Andy the famous Plumber
Customer Service
Quality
Value
First time I have used Andy and was very impressed with his work and attitude and would highly recommend him.
2010-10-05 07:43:58.87 Posted on 10/08/2015 , work completed 10/08/2015
Andy the plumber
Customer Service
Quality
Value
Andy replaced our boiler and flushed the system. No mess. Work completed on time. Heating now better than ever.
DaveLangridge Posted on 12/05/2015 , work completed 12/05/2015
Andy the famous plumber
Customer Service
Quality
Value
Andy has done several jobs for me over the years. Definetely reliable and trustworthy.
Silvia Posted on 02/03/2015 , work completed 02/03/2015
Review on Andy
Customer Service
Quality
Value
Andy has done a couple of jobs for us including fitting a new boiler. He has always been very knowledgeable and helpful in explaining options and we really trust his opinions. In arranging appointments he has been reliable and in doing the work has been very neat and tidy. It is great to have found a plumber who we know we can rely on and contact in the future to do any other work in the same way.
Matthew Posted on 21/02/2015 , work completed 21/02/2015
Which? Local Review
Customer Service
Quality
Value
I used Andy a couple of months ago when I needed to replace my programmer. He was excellent quoting for work, giving me options, very honest and genuine, did the job which I am very happy with - and also pointed out something on my water tank for me to keep an eye on. I found him through Which and I'm happy that I did.
Foodieclaire Posted on 18/08/2014 , work completed 18/08/2014
Which? Local Review
Customer Service
Quality
Value
Andy fitted a combi-boiler and overhauled all radiators over 4 days. He gave excellent advice all round, and I ended up with a very neat and thorough job. He was polite, friendly and reliable. After the job was completed, he called a couple of days later to check that all was fine - which it was. I have already recommended him to friends and will certainly use him again.
S Jenkins Posted on 18/09/2013 , work completed 18/09/2013
Which? Local Review
Customer Service
Quality
Value
I was looking for someone to fit a modern catalytic gas fire and found Andy on this site. He was utterly reliable,phoned/turned up as arranged,was painstaking in the work of removing the old fire and backboiler and fitting the replacement. His rates were clear and reasonable. Would have no hesitation in using him again and have already recommended him to several neighbours!
lindapennell Posted on 23/12/2011 , work completed 23/12/2011
Which? Local Review
Customer Service
Quality
Value
very good worker and clean
ron ayling Posted on 04/09/2011 , work completed 04/09/2011
Which? Local Review
Customer Service
Quality
Value
Found Andy on this site and used him to fix a water heater which the original installer had botched. Andy researched the water heater problems and contacted the makers for correct installation procedure. Very satisfied with this work and some other installation work Andy has done for me.
Valkerie Posted on 27/06/2011 , work completed 27/06/2011
Which? Local Review
Customer Service
Quality
Value
Had a problem with a combi boiler. Rang Andy in the morning. By 11:30 he had fixed the problem and serviced the boiler! (not bad concidering how atrocious the weather was). Would have no problem recommending Andy. he is knowledgeable (took time to explain what he was doing in simple laymans terms) polite and punctual - what more can you ask for?
antipope Posted on 21/12/2010 , work completed 21/12/2010
Which? Local Review
Customer Service
Quality
Value
Excellent service - I asked Andy to come and remove a radiator which took a couple of hours including refilling the system and adding some anti corrosion stuff. He rang me the night before to check that all was ok, kept me in the loop as to what was happening including calling me to say that he would be 15 mins late due to traffic in Harlow. Well reccomended!
RachelAshwood Posted on 03/11/2010 , work completed 03/11/2010
Which? Local Review
Customer Service
Quality
Value
On the recommendation of a work colleague I had Andy supply and fit a Megaflo system and a water softener. I was very pleased with the service, the quality of neatness of the work and the follow up after the work was completed to make sure all was ok. I'm quite fussy and difficult to impress so he did well. I have recommended him to a number of other people and thought it was about time I put him on here.
veryzangy Posted on 27/09/2010 , work completed 27/09/2010
Which? Local Review
Customer Service
Quality
Value
Andy was the contractor used by the company that fitted my kitchen to install the plinth heater and move the gas cooker. He has since done all my gas appliance servicing and disconnected an old gas fire. I have confidence that he knows what he is doing and gives a good service at a good price. I have found that he phones back when he says he will and keeps in touch if he is delayed for any reason.
Which? Trusted Traders Consumer Posted on 09/09/2009 , work completed 09/09/2009