First Rate Service
Due to "Which"recommendation, I decided to get a quote for replacement of all my windows. Tim (salesperson) provided a clear, informed presentation of the options available and even arrived with window samples for our inspection. No hard sale; price was provided after measuring up which was competitive. After obtaining two further quotes with other companies, I decided to proceed with APEX as they were responsive to my queries, informed and offered the best warranty. Their representative formerly measured up and the installation date agreed. A measure of a company is how they react when you encounter problems. There will always be issues that weren't envisaged and in my case several arose. I can however state that APEX dealt with them professionally and on a timely basis. The people, from the salesperson to the installers are first rate, decent personable people and a pleasure to deal with. No issue was too much for them. I have been left with a fantastic job and would highly recommend the company to others.
Customer in Greater London
Posted on 20/07/2024
, work completed 20/05/2024
Recommended
Window/door replacement
Apex replaced all our windows and two doors which was all completed in a week. We couldn't be happier with the end result. We have been truly impressed! Throughout the whole process we felt very comfortable with everyone we dealt with. There was no hard sell and every question was answered along the way. The installation process went extremely smoothly. Very efficient, tidy and skilled. Although we were not in any particular hurry the job was completed within a couple of months of the initial visit which was quicker than expected. We chose Apex to quote based on other favourable reviews and we have not been disappointed. Highly recommended !
Customer in Buckinghamshire
Posted on 30/09/2022
, work completed 09/09/2022
Recommended
Sash windows
Amazing job , beautiful sash windows installed. Lovely, friendly and professional fitters . Couldn’t be happier.
Customer in Central Bedfordshire
Posted on 25/08/2022
, work completed 01/06/2022
Recommended
Great work although delivery was after 2 months
Great work although delivery was after 2 months, polite staff with attention to detail. I would strongly recommend as it is a good value for money.
Customer in Hertfordshire
Posted on 26/06/2022
, work completed 23/06/2022
Recommended
Bespoke bay windows
Very pleased with our new bay windows. An outstanding job carried out by very skilled fitters. Overall delighted with Apex Windows.
Michael in Cambridgeshire
Posted on 26/06/2022
, work completed 17/06/2022
Recommended
APEX COMPOSITE FRONT DOOR (DUCK EGG)
THE WHOLE PROCESS OF DEALING WITH APEX IS FIRST CLASS. FROM THE SALESPERSON TO THE INSTALLERS. WE ARE VERY HAPPY WITH OUR NEW FRONT DOOR. WE HAVE DEALT WITH APEX FOR SOME TIME AND HIGHLY RECOMMEND. THE COMPANY IS A NO HARD SALE AND PRICES ARE STRAIGHT FORWARD AND UP FRONT
Customer in Cambridgeshire
Posted on 16/05/2022
, work completed 05/05/2022
Recommended
First class company, people and products
After suffering at the hands of a national company, I turned to Apex windows (Luton) to install 3 windows, French doors and a side door. From the ordering to the fitting, Apex windows provided a first class service. The product is just what we asked for, good quality, fair price and great support. A special mention goes to the two fitters, Damien and Corbyn, nothing was too much trouble for them and you could see that they cared about the job by the way the whole project was carried out with courtesy and care for the customer leaving me with an outstanding finish. Will I return to Apex? You can bet on it !! Mr M Bewley
Customer in Luton
Posted on 15/05/2022
, work completed 11/05/2022
Recommended
Very good service
Initially quote was provided for all windows and front door, however only proceeded with the front door. This was because there was no option for a monthly payment. All staff seen (x3) were very helpful, kind, made helpful suggestions, pleasant and fitted my front door to a high standard, I am still waiting for a letter box, as one it it scratched and numbers as these were not provided although was on the order. Will return when can afford to change all my windows.
Customer in Luton
Posted on 15/05/2022
, work completed 06/05/2022
Recommended
Replacement windows and door
Great price Helpful, polite, punctual staff. Many thanks to Apex. Especially to Conrad, Corbyn and the office staff
Customer in Buckinghamshire
Posted on 15/05/2022
, work completed 06/05/2022
Recommended
Great and efficient Job
Great experience from start to finish. No pressure sales, listened carefully to what we wanted and worked from there. Lots of knowledge within their roles and good advice given. Josh and Luke the two fitters were very professional, polite and hard working. Cleaned up every day and kept us in the loop of what they were doing each day. We used Apex when they first started up as a company and having used them again, it is good to see and experience that same high standard and quality still in place. We would absolutely recommend this company and have already done so.
Customer in Hertfordshire
Posted on 02/05/2022
, work completed 23/02/2022
Recommended
Very impressive installation team and sales rep
We started the process at the beginning of February and on the day of our enquiry the sales rep was able to fit us in and he took all the details, showed us our options and sorted out our requirements within 3 hours. The surveyor arrived a few days later and took all the necessary measurements on the 21st March the installers arrived and within 2.5 days the job was done! All the people from Apex were friendly efficient and helpful, the product was of a very high standard, the workmanship was excellent and we are very happy with the whole experience. We would confidently recommend Apex to anyone looking for a reliable and high-quality double glazing installation.
Paul in Cambridgeshire
Posted on 30/03/2022
, work completed 24/03/2022
Recommended
Excellent job
Our windows were completed last week from start to finish your company has been very good to deal with. No high pressured salesman and the window fitters did an excellent job. They cleared up themselves and there was no damage at all. We are very pleased with the windows and have no hesitation in recommending Apex.
Customer in Hertfordshire
Posted on 12/03/2022
, work completed 03/03/2022
Recommended
Fantastico!
Great product! We ordered a new composite door and glass surrounding. Although there where long delays, due to supply in Europe which was out of Apex's control, once delivered and installed we were very happy with the product. The after sales care as well is dealt with promptly¡ We now have a warm, cosy and secure home! Thank you Apex!
Customer in Luton
Posted on 12/03/2022
, work completed 18/02/2022
Recommended
Clean, tidy and professional installation
Good communication and planning for the door installation. The work was completed quickly and to a very high standard. I'd be happy to use them again for other suitable projects.
James in Central Bedfordshire
Posted on 12/03/2022
, work completed 21/02/2022
Recommended
Great work ethic
Second time we used Apex windows and the service level has always been exceptional. We have now done our whole house and have to say the front composite door has definitely made a difference on how warm our house gets now don't have to turn the heating on as often as before due to better insulation and keeping out the draughts. The guys who did the installation were great, clean and polite as always and the team in the office equally competent. Only one disappointment was we didn't get a discount for being return customers, maybe this is something the company ought to look at, but otherwise, we are very very happy 😊. Definitely recommend these guys if you want straightforward work no messing around, very legit and capable. We probably won't use them again for about 20 years or so as we're all done for now, But would definitely go back if/when we need any more work done. Thank you!
Customer in Hertfordshire
Posted on 16/02/2022
, work completed 02/02/2022
Recommended
Excellent company, excellent products and service.
We are very pleased with our new windows, top quality products, and top experienced and friendly fitters. Recommended.
Customer in Buckinghamshire
Posted on 12/02/2022
, work completed 09/02/2022
Recommended
Good Quality, Tidy Team, Great Price
We had two quotes for redoing the windows of our entire house, one from Anglian Home Improvements and the other from Apex. Anglian gave us a very pushy sales pitch, quoted over twelve thousand pounds (including loads of their "discounts"). Apex on the other-hand were very professional, gave the required information with no pressure to buy, quoted over six and a half thousand pounds less. The estimate of the lead time was very accurate (eight weeks for us). Installation team were great, clean tidy and gave a good quality finish. The windows themselves look great and seem of a very good build quality.
Bradley in Cambridgeshire
Posted on 25/01/2022
, work completed 11/01/2022
Recommended
Remedial Work
Following the installation of eleven windows, three external doors and French doors, there was a minor problem with the front door and utility room door. The Apex engineer arrived as arranged, and in no time was able to correct both problems. These were due to the manufacturing process and not installation related. He was very efficient and clearly knew exactly what was required, even to the point of asking whether there were any other issues which hadn't been reported, very encouraging. Replacing the windows and doors was not something I had looked forward to, but in the end, having received a number of quotations, I can honestly say that Apex was by far miles ahead of other local providers. The fact that Apex display costings on their website is, in my opinion, a bonus for customers in giving an idea on overall cost, which after all is what most homeowners are concerned about. In my opinion Apex are hard to beat.
Ron in Cambridgeshire
Posted on 22/01/2022
, work completed 20/01/2022
Recommended
Oversized patio doors
From the original contact right through to completion everything was very professional, good communication and an excellent job. With such large doors in a first floor flat it was not the easiest job but it didn't seem to faze anyone in their team. Well done everyone
Customer in Cambridgeshire
Posted on 22/01/2022
, work completed 17/01/2022
Recommended
Conservatory Replacement
An excellent job, the finished conservatory looks great and is certainly warmer than the one it replaced. The fitters were first class, explaining any issues and leaving the site very clean and tidy. Would definitely recommend Apex to friends and family.
Customer in Luton
Posted on 22/01/2022
, work completed 18/01/2022
Recommended
Great windows, good installation.
Good service from start to finish, salesperson explained everything well and had very clear and fair pricing. Fitters were really nice and generally did a good job. They did make a mark and quite a lot of dust on the carpet in one of the rooms which was a bit annoying but customer service was very good in handling the issues and agreed to pay for cleaning. Overall a good service and have decided to use them again.
Customer in Hertfordshire
Posted on 09/10/2021
, work completed 22/09/2021
Recommended
Apex Triple Glazed windows
Would highly recommend Apex windows. From their website, easy to use and get a quote, to the salesman who then confirmed the quote with NO hidden extras! The surveyor who came to measure up was very knowledgeable and professional. Then the fitting of the windows- took 3 days to do the whole house. Windows fitted to a very high quality finish. Every detail was done to the standard they said it would be. They were very clean and tidy and nothing was too much trouble. Outstanding service. Thank you Apex Windows for my amazing and beautiful new windows!
Paul in Hertfordshire
Posted on 27/06/2021
, work completed 20/06/2021
Recommended
Apex Windows
Fantastic service, no hard sell. On installation days their in house team came. Good preparation work, dust sheets etc... It is a dusty job but the guys went above and beyond. Windows sealed brilliantly and the noise reducing windows have made a huge difference. I am pleasantly surprised by the difference they have made on our busy road. Well done all around Apex and thank you to all involved. A very well satisfied customer.
Mr Cartwright in Northamptonshire
Posted on 24/05/2021
, work completed 21/05/2021
Recommended
Triple glazed windows and door
I have recently had 5 triple glazed windows and a new front door installed by Apex. The two glaziers turned up as arranged , even though the weather was not very good and completed the works in one day. They took care to cover floor surfaces to minimise dirt and dust getting on the carpet etc. I am pleased with the look of the windows and door which has made a noticeable difference to warmth of my home and the noise from the road. There were a few minor issues with the work carried out which I raised with Apex , who quickly arranged for one of their glaziers come to resolve issues. I found Martin from Apex was polite and friendly, he quickly dealt with the matters l had identified and assured me if there were any problems then should contact the office and they would arrange for him to attend at my address. I will use Apex again.
Customer in Hertfordshire
Posted on 07/03/2021
, work completed 08/02/2021
Recommended
Excellent work from beginning.
I needed a new front door, from initial enquiry, until the door fitted, I received excellent service and extremely pleased with my new front door, thank you.
Customer in Central Bedfordshire
Posted on 24/01/2021
, work completed 14/01/2021
Recommended