Apex Windows Limited

Good service from start to finish, salesperson explained everything well and had very clear and fair pricing. Fitters were really nice and generally did a good job. They did make a mark and quite a lot of dust on the carpet in one of the rooms which was a bit annoying but customer service was very good in handling the issues and agreed to pay for cleaning. Overall a good service and have decided to use them again.

Would highly recommend Apex windows. From their website, easy to use and get a quote, to the salesman who then confirmed the quote with NO hidden extras! The surveyor who came to measure up was very knowledgeable and professional. Then the fitting of the windows- took 3 days to do the whole house. Windows fitted to a very high quality finish. Every detail was done to the standard they said it would be. They were very clean and tidy and nothing was too much trouble. Outstanding service. Thank you Apex Windows for my amazing and beautiful new windows!

Fantastic service, no hard sell. On installation days their in house team came. Good preparation work, dust sheets etc... It is a dusty job but the guys went above and beyond. Windows sealed brilliantly and the noise reducing windows have made a huge difference. I am pleasantly surprised by the difference they have made on our busy road. Well done all around Apex and thank you to all involved. A very well satisfied customer.

I have recently had 5 triple glazed windows and a new front door installed by Apex. The two glaziers turned up as arranged , even though the weather was not very good and completed the works in one day. They took care to cover floor surfaces to minimise dirt and dust getting on the carpet etc. I am pleased with the look of the windows and door which has made a noticeable difference to warmth of my home and the noise from the road. There were a few minor issues with the work carried out which I raised with Apex , who quickly arranged for one of their glaziers come to resolve issues. I found Martin from Apex was polite and friendly, he quickly dealt with the matters l had identified and assured me if there were any problems then should contact the office and they would arrange for him to attend at my address. I will use Apex again.

I needed a new front door, from initial enquiry, until the door fitted, I received excellent service and extremely pleased with my new front door, thank you.

We had all new windows fitted to replace older double-glazed units that were leaking on the frame seals. The whole process was wonderful, especially the salesman who came. What a revelation! No high pressure selling techniques or stupid discounts if you signed on the day, just good honest answers to our questions, and a price. He was gone in under 2 hours, with us left to make up our mind if we were happy with the offer, and if and when we wanted to proceed. As simple as that. No hassling phone calls chasing for an order, just one call to check if we wanted to go ahead, and if so then to arrange a convenient date for the survey, which we did. Again, the surveyor came, very nice guy, did what he needed and left. Received one more call to arrange a convenient fitting date, job done. The fitters came and did it over two days and were great. Very pleasant and helpful. A couple of issues were found with the glass units, but we were told, and the office called to apologise and kept us informed of when they would have the replacement window panels. Meanwhile because of the delay then they were quite willing to accept less than full payment at the time with the remaining balance being paid when they had finished. Couldn't have been better. No stress, no hassle, no unnecessary phone calls, just a professional and civilised manner from start to finish. Well done Apex, our thanks to you all, and I hope others follow us and get the same great treatment we did!

Replaced 7 D/G casement/bay units with Triple/Glaze units plus Front Door:- Very impressed from the time I made a visit to their workshop to view their products; to ordering; to supply/fit windows and door. Of course in this type of work, some hiccups do and did occur, which were quickly resolved to my complete satisfaction, supporting their approval stamp from "Which? Traders". My delay in writing this report is to access their performance over time and if they could be recommended? My answer is Yes, 100% by build and workmanship. A great improvement over the original D/G's units both in house heat retention and sound proofing, summer cooling through triple glazing was also a bonus. A wonderful product to date, thoroughly recommended from my standpoint.

Very impressed with Apex. Recommended to us by a neighbour and did an excellent job. Very pleased with the quality and service we received.

Supplied and fitted within stated time frame. Installers were courteous, efficient and tidy. All mess cleared up. Delighted with finished product.

Replacement windows and new front door on 15th July 2019. Sales Rep was very helpful. No pressurised selling. Everything was done in timely and orderly fashion. Good communication throughout the whole process. All work was done to an agreed schedule and budget. No surprises. Minor problem with a pane of glass which was resolved quickly. The team carried out work efficiently. I was impressed. Family and friends comment on how smart the windows and new door looks. Thank you.