Apex Windows Limited

We had all new windows fitted to replace older double-glazed units that were leaking on the frame seals. The whole process was wonderful, especially the salesman who came. What a revelation! No high pressure selling techniques or stupid discounts if you signed on the day, just good honest answers to our questions, and a price. He was gone in under 2 hours, with us left to make up our mind if we were happy with the offer, and if and when we wanted to proceed. As simple as that. No hassling phone calls chasing for an order, just one call to check if we wanted to go ahead, and if so then to arrange a convenient date for the survey, which we did. Again, the surveyor came, very nice guy, did what he needed and left. Received one more call to arrange a convenient fitting date, job done. The fitters came and did it over two days and were great. Very pleasant and helpful. A couple of issues were found with the glass units, but we were told, and the office called to apologise and kept us informed of when they would have the replacement window panels. Meanwhile because of the delay then they were quite willing to accept less than full payment at the time with the remaining balance being paid when they had finished. Couldn't have been better. No stress, no hassle, no unnecessary phone calls, just a professional and civilised manner from start to finish. Well done Apex, our thanks to you all, and I hope others follow us and get the same great treatment we did!

Replaced 7 D/G casement/bay units with Triple/Glaze units plus Front Door:- Very impressed from the time I made a visit to their workshop to view their products; to ordering; to supply/fit windows and door. Of course in this type of work, some hiccups do and did occur, which were quickly resolved to my complete satisfaction, supporting their approval stamp from "Which? Traders". My delay in writing this report is to access their performance over time and if they could be recommended? My answer is Yes, 100% by build and workmanship. A great improvement over the original D/G's units both in house heat retention and sound proofing, summer cooling through triple glazing was also a bonus. A wonderful product to date, thoroughly recommended from my standpoint.

Very impressed with Apex. Recommended to us by a neighbour and did an excellent job. Very pleased with the quality and service we received.

Supplied and fitted within stated time frame. Installers were courteous, efficient and tidy. All mess cleared up. Delighted with finished product.

Replacement windows and new front door on 15th July 2019. Sales Rep was very helpful. No pressurised selling. Everything was done in timely and orderly fashion. Good communication throughout the whole process. All work was done to an agreed schedule and budget. No surprises. Minor problem with a pane of glass which was resolved quickly. The team carried out work efficiently. I was impressed. Family and friends comment on how smart the windows and new door looks. Thank you.

A very reputable company. Not pushy, reasonably priced, good quality product. I had 5 windows and a front door put in with professionalism. A very good company to deal with.

Apex windows are an excellent company and their customer service is impeccable. The salesman Phil is superb and he’s got an excellent customer service and very professional. The fitters Kieran and his dad Martin are the best. They’re very tidy, very professional and good manners. They fitted eight windows and a front door. You cannot even see a mark anywhere. I will recommend them to anyone who wants to fit their windows through Apex to request for these two. You’re the best.

We contacted Apex and two other well-known double glazing firms to obtain quotations for the replacement of all the windows and doors in our 3 bedroom house. The quality of the products demonstrated to us by Apex was impressive and their quote came in at under half of the one we had received from another very well-known Company in our area. Potential structural obstacles arising when installing the new windows and doors were identified by Apex in their initial survey and arrangements were made for the work to be done, included in the price. Whereas the other company hadn't bothered and this would definitely have caused problems and unexpected expense when the windows came to be fitted. The whole experience from choosing our quality windows and doors to the installation was a smooth and efficient process and their team of engineers worked hard to get the job done with the minimum of fuss or inconvenience to the customer. In fact, we were so pleased with the windows and doors, we placed and order for replacement fascia and gutter. Again, being reasonably priced this also, has really made a difference to the appearance of our house. These days, there are not many products or services that turn out exactly as the customer expects it to be, but Apex really delivered. We confidently recommend Apex for the standard of their workmanship and product.

I contacted Apex windows after a new front door. From the first phonecall I could tell that I wasn’t going to be messed around which I had previously with another company. I explained my situation and everyone was really happy to help. I really wanted to show my appreciation to the two men that installed my new door and kindly removed the old door carefully to ensure I would get my refund from the other company. Thank you to Andy who was always at the end of the phone if needed. I would definitely recommend this company. We are over joyed with our new door it really is great and looks fantastic. It was certainly worth every penny thank you again.

Fantastic company to work with. Their pricing policy is simple with a set price per windows and doors - so no shiny suited salespeople pitching up all day in your house. Great communication as to when they would be delivered and installed. The 2 installers arrived (Shaun and Son) when they said they were going to arrive - very friendly, very professional and very tidy. Excellent job all round and the windows and doors are to a very high standard. No hassle and it was a delight to purchase from Apex Window

Both my partner and myself were actually amazed what a stress free experience it was having our widows replaced ,The two fitters Andrew and Matte-were super efficient very helpfull and courtious and left everything as they found it, To me as I have a chronic illness it meant a lot as I was getting stressed up to the build up of having them done we would recommend Apex to anyone based on our own experience Thankyoi Mrs L Fernandez and Mr K J Dear . epEleanirs court Dunstable

Got a new front door, French doors and Kitchen Window & Replacement vents Great Customer service, Ian the Salesman was amazing, Kevin and Andy on the production side and the installers absolutely amazing, Work undertaking and quality is amazing. Price and Quality are great. Would Highly recommend to anyone needing their service. Cheers Guys,

Apex Windows are amazing from start to finish with real honest advice and no salesman tactics, There fitters are brilliant and there polite and very tidy you will not have to do any decorating afterwards and most important there prices are good too it's very rare you find a honest company but I can honestly say Apex Windows is one of those companies.