Endorsed by Which?

APG Domestic Services Limited

4.9

528 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
528 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Bathroom refurbishment
Customer Service
Quality
Value
APG is a very professional company. They have done superb work on refurbishing the bathroom and went that extra mile. The finished result is just perfect for what I wanted and the communication was first class.
Customer in Lancashire Posted on 25/02/2019 , work completed 22/02/2019
The trader replied (on 28/02/2019)
Thank you so much, for taking the time and trouble to leave a review. We are delighted that you are happy with your new Bathroom. We are also very pleased that you were happy with our Service and Workforce & hope that we might work with you again, in the future. Thank you once again from the Whole Team at APG
Brilliant
Customer Service
Quality
Value
Boiler replacement completed quickly, tidily and professionally. Having used the company for boiler services and repairs for a number of years, I have complete trust in them - all options before I bought were explained and they advised on the models available, allowing me to select the best boiler for our needs (which was the least expensive of the three we were considering). Office staff are helpful and very knowledgeable and the fitters are first class. Could not be more satisfied!
Customer in Lancashire Posted on 23/02/2019 , work completed 21/02/2019
The trader replied (on 27/02/2019)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our Service & we look forward to working with you in the future. Many thanks again from the whole team at APG
Bathroom installation
Customer Service
Quality
Value
APG handled our bathroom installation from initial survey to completion perfectly & with great expertise. The APG fitter was outstanding in every respect. Everything was started and completed on time, with excellent customer service skills. He also tidied up any mess before he left every day.
Customer in Lancashire Posted on 20/02/2019 , work completed 13/02/2019
The trader replied (on 27/02/2019)
Thank you so much for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. We are delighted that you were so happy with our Fitter, thanks again from the whole team at APG
Excellent.
Customer Service
Quality
Value
Put in new boiler and replaced shower pump. Polite, professional team from start to finish. Follow-up call to check satisfaction. Explained everything as necessary. Very pleased, will use again if necessary.
Kathleen, Lancashire Posted on 14/02/2019 , work completed 14/02/2019
Prompt & professional
Customer Service
Quality
Value
Everything satisfactory, no mess, everything cleaned away. Both workers very polite.
Mary, Lancashire Posted on 31/01/2019 , work completed 31/01/2019
The trader replied (on 29/03/2019)
Thank you so much Mary for taking the time and trouble to leave a review. We are so pleased that you were happy with our workforce and the service that we provide. We hope to work with you in the future, thank you once again.
Highly recommend company to do business with.
Customer Service
Quality
Value
APG have just put in a new combi boiler for me. This was to replace an old conventional boiler. The work involved taking out the old boiler, two header tanks, hot water cylinder, pump, valve and associated pipe work. The work was completed on time in just two days. Dave and Callum who carried out the work and Tony the electrician were all friendly and courteous. They treated my house with respect and cleaned up very thoroughly once all the work was completed. All the work they have done is to a high standard. The invoice I received afterwards was for the exact amount of the initial quote I was given when Peter had visited a few weeks previously. Peter had a good look at my existing system and made appropriate recommendations on what replacement boiler would be best for my house and needs. The service I have had from APG is really excellent. This also includes when I have telephoned them. Good service is rare these days but I have to say APG really are excellent in every way and I would have no hesitation in recommending them. Thank you.
Customer in Lancashire Posted on 21/01/2019 , work completed 10/01/2019
The trader replied (on 13/02/2019)
Thank you so very much for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and that we delivered to your expectations. Our business is built on recommendation, so its great to receive reviews such as yours, which demonstrate that we deliver what we promise. Thank you once again from the team at APG & we look forward to working with you again in the future.
Good quality, good tradesmen, good job
Customer Service
Quality
Value
We had a new ATAG Economiser Plus 39 installed to replace our old cylinder and water tank boiler system. We also decided to relocate the boiler to a smaller cupboard to free up extra space in the house. AT the quote stage Pete was very informative explaining the different options, asking about to make up of the family and our lifestyle so we made the right choice. For installation, Will led the job with the support of Ben and they were great lads, polite, clean and kept me updated on progress throughout. To make sure the job got completed on time on the second day APG brought in extra resource to fit the new flue, electrics etc. The boiler works great, the house has never been so warm and they left the house tidy and clean. Highly recommended!!
Customer in Lancashire Posted on 21/01/2019 , work completed 11/01/2019
The trader replied (on 13/02/2019)
Thank you so much for taking the time and trouble to leave this great review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG, we hope to work with you again in the future.
Very professional
Customer Service
Quality
Value
Very professional and polite. They did a very good job and clean and tidy.
Anthony, Lancashire Posted on 21/01/2019 , work completed 21/01/2019
The trader replied (on 29/03/2019)
Thank you Anthony, for taking the time and trouble to write a review. We are so glad that you are happy with our service and workmanship, and hope to work with you in the future. Thank you once again, from all the Team at APG
Prompt, Professional, Polite
Customer Service
Quality
Value
Job done as arranged on schedule and to a high standard, on budget quote. Prompt on arrival (clean transport). Professional in work (skilled). Polite in behaviour (pleasant).
Peter, Lancashire Posted on 16/01/2019 , work completed 16/01/2019
The trader replied (on 29/03/2019)
Thank you Peter for taking the time and trouble to leave a review. We are very glad to hear that you are very happy with the service & standard of workmanship that we provide. We hope to work with you again & thank you once again from Team APG
My review
Customer Service
Quality
Value
Prompt and Professional.
Chris, Lancashire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 29/03/2019)
Thank you Chris, for taking the time and trouble to leave a review. We are glad that you are happy with our Service and hope to work with you in the future. Thank you once again from Team APG
Top class professional
Customer Service
Quality
Value
New bathroom to agreed schedule and budget. The fitter Martin is a true professional. Polite, friendly character, excellent workmanship. Highly recommended.
Janet, Lancashire Posted on 12/12/2018 , work completed 12/12/2018
The trader replied (on 18/02/2019)
Thank you Janet, for taking the time and trouble to leave a review. We are so pleased that you were happy with Martin's demeanour & workmanship. Thank you once again for your recommendation from the whole Team at APG.
A Star spot on.
Customer Service
Quality
Value
Additional pipe work & radiators & boiler. 1st class.
Garry, Lancashire Posted on 10/12/2018 , work completed 10/12/2018
Punctual and professional
Customer Service
Quality
Value
The engineer replaced a gas boiler. Clean, tidy and overall pleased with the final product. A slight hiccup on boiler had to be rectified. All in all very pleased with APG. I would recommend.
Peter, Lancashire Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 18/01/2019)
Thank you so much Peter, for taking the time & trouble to leave a review. We are so glad that you are happy with your installation and delighted that you were happy with our workmanship and problem solving. We look forward to working with you in the future.
My review
Customer Service
Quality
Value
Prompt and Professional.
Henry, Lancashire Posted on 08/11/2018 , work completed 08/11/2018
The trader replied (on 18/01/2019)
Thank you so much Henry, for taking the time and trouble to leave a review.
Prompt & professional
Customer Service
Quality
Value
Install C/H boiler to replace old unit - very clean and tidy, protection covers to floors & other surfaces, no damage to property. Advice on use and settings given I have allowed some weeks to settle in, no problems.
Peter, Lancashire Posted on 05/11/2018 , work completed 05/11/2018
Recent service
Customer Service
Quality
Value
Very untidy after the service and the service person didn't even come with a cloth to clean the panel and surroundings were left with dust. Just to change the battery on one of the gas heater company charged £100 . The second one was not working anyway. I will not recommend these guys to anybody.
justin jain Posted on 13/10/2018 , work completed 13/10/2018
The trader replied (on 19/10/2018)
We are sorry Justin to hear that you are not happy with the service that you have received from us. Please email mail@apgdomesticservices.co.uk at your convenience with your address, full name and contact number and we will look into this for you. Many thanks, Team APG
Excellent service and value
Customer Service
Quality
Value
Of the three quotes I had for a new boiler APG were by far the cheapest. The estimator was very professional and gave me confidence that the job would be done well, as it was. The engineer arrived on time every day and kept everything clean and tidy. Our elderly radiators gave him some problems, which meant the job went on for longer than anticipated but he managed to sort them out. I am very happy with the results and would recommend APG.
Mrs Burns Posted on 08/10/2018 , work completed 08/10/2018
The trader replied (on 12/10/2018)
Thank you so much Mrs. Burns, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Very pleased
Customer Service
Quality
Value
My initial phone call requesting an estimate for a replacement boiler and bathroom radiator was followed up promptly by a visit to assess the work. All queries were listened to and explained in full, with an agreed price quoted. The work was carried out on a day most convenient to me, in a professional and considerate manner by all concerned. I am very pleased with the result.
Maureen, Lancashire Posted on 27/09/2018 , work completed 27/09/2018
The trader replied (on 19/10/2018)
Thank you so much Maureen, for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our Service & we look forward to working with you in the future. Many thanks again from the whole team at APG
My review
Customer Service
Quality
Value
Removal of original/existing bathroom and fitting of new appliances, including shower, toilet, sink and tiling to walls and floor. Excellent work carried out on schedule and very good communication. Always cleaned up after each day. Highly recommend this company.
David, Lancashire Posted on 17/09/2018 , work completed 17/09/2018
The trader replied (on 24/01/2019)
Thank you so much David, for taking the time and trouble to write a review for us. We are so pleased that you were happy with our workmanship and cleanliness. Thank you once again for your recommendation, we hope to work with you in the future.
Professional and reliable.
Customer Service
Quality
Value
APG was very professional from start to finish. They fitted a wet room for us. They were very understanding of our needs and completed the job with care and understanding.
Jeanette, Lancashire Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 19/10/2018)
Thank you Jeanette for taking the time and trouble to leave a review. We are so glad to hear that you were happy with our Service and look forward to working with you in the future. Thank you once again, from the Team at APG.
Very prompt and very professional
Customer Service
Quality
Value
Martin from APG fitted an en-suite bathroom into our bedroom. We are very pleased with his workmanship and he kept in touch all the time. We will recommend him to anybody confidently for his professionalism and great workmanship. Thank you APG.
Which? Trusted Traders Consumer Posted on 04/09/2018 , work completed 04/09/2018
The trader replied (on 19/10/2018)
Thank you so much for for taking the time and trouble to leave a review. We are so glad that you were happy with Martin's workmanship and very happy to hear that you will recommend APG. We look forward to working with you in the future and thanks again from the whole Team at APG.
Professional, courteous and effiecient
Customer Service
Quality
Value
An absolutely first rate company. From the first visit to quote for a new boiler, which was detailed, informative and clear. Streets better than the other three quotes I got for the same work. The work was then carried out in ther time frame agreed by clean and tidy professionals. Completely satidfied. Could not recommend highly enough. Possibly one of the best three trades company I have used in the last fifty years!!
Mr. Cairns, Leyland Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 12/09/2018)
Thank you so much Mr. Cairns, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. We look forward to working with you in the future & thank you once again from Team APG
On time, very clean, professional
Customer Service
Quality
Value
Could not fault company & team in any way, they covered carpets where they would be walking, kept disturbances to a minimum. Did an excellent job of changing central heating boiler & removing water tanks. Did more than had contracted for. Stuck to quotation & I am highly satisfied, would recommend them to any of my friends.
George, Lancashire Posted on 13/08/2018 , work completed 13/08/2018
The trader replied (on 12/09/2018)
Thank you George for taking the time and trouble to leave a review. We are thrilled to hear such good feedback. We work hard to meet expectations and testimonials such as yours, show that we can deliver what we promise. Thank you once again, from the Team at APG
Prompt & professional
Customer Service
Quality
Value
Had a new boiler fitted. After I phoned, came out, did an inspection. Next day had a quote by email - agreed. 3 days later boiler fitted - cleaned up and gone. Would recommend to anyone. First class from start to finish.
Pete, Lancashire Posted on 01/08/2018 , work completed 01/08/2018
The trader replied (on 20/08/2018)
Thank you Pete, for taking the time and trouble to leave a review. We are so glad that you are happy with our service & standard of work & we hope to work with you again, in the future. Thank you once again, from Team APG.
Good job
Customer Service
Quality
Value
Good advice prior to quoting for work. Work done promptly and when agreed. Engineers all polite, cleaned up. Did a good job
Susan, Lancashire Posted on 26/07/2018 , work completed 26/07/2018
The trader replied (on 30/08/2018)
Thank you Susan, for taking the time and trouble to leave a review. We are so pleased that you are happy with our Service and we look forward to working with you in the future. Thank you once again, from all the Team at APG