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APG Domestic Services Limited

4.9

528 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers

  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating

  • More Services

    • renewable energy

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
528 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Hardworking and efficient
Customer Service
Quality
Value
John took us through various stages of bathroom changes and was polite and prompt.
David, Lancashire Posted on 01/03/2018 , work completed 01/03/2018
Recommended
The trader replied (on 29/03/2018)
Thank you for your review David, from the whole Team of AGP
Excellent job
Customer Service
Quality
Value
Very prompt and professional. Left my house clean and there was nothing for me do to when they finished.
Hilary, Lancashire Posted on 22/02/2018 , work completed 22/02/2018
Recommended
The trader replied (on 08/03/2018)
Thanks Hilary for taking the time and trouble to leave a review. We are delighted that you are happy with our Customer Service and workmanship. We look forward to working with you in the future Thanks again from the whole team at APG
Central heating installation
Customer Service
Quality
Value
Worked endlessly for a whole week installing a complete central heating system for my home. Cleaning up after themselves at the end of every day causing the least disruption possible for my family.
Colin, Lancashire Posted on 19/02/2018 , work completed 19/02/2018
Recommended
The trader replied (on 29/03/2018)
Thank you so much Colin, for taking the time to leave a review. We are so glad that you are happy with your installation and delighted that you felt you had the minimum of disruption in your home. We look forward to working with you in the future. Thank you once again from the APG Team.
Wonderful transformation of our ensuite
Customer Service
Quality
Value
Job commenced early and kept to time schedule. We remodelled and fitted our ensuite. Very professional and courteous. Didn't know the job was going on! Very tidy and dust was kept to a minimum. Very high standard of work with attention to detail. We love our new ensuite.
Joanne, Lancashire Posted on 14/02/2018 , work completed 14/02/2018
Recommended
The trader replied (on 29/03/2018)
Thank you Joanne, for taking the time and trouble to leave a review. So glad that prospective customers can see that we deliver, what we promise. We look forward to working with you in the future. Thank you once again, from the whole APG Team
Drama Free Boiler Replacement
Customer Service
Quality
Value
The company called to advise us on the most suitable replacement to our aging 12 year old boiler. We have a 38kw Worcester Combi which was expertly installed in one day. Everything was left clean and tidy. The installation has transformed our heating and domestic hot water.
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
Recommended
The trader replied (on 21/02/2018)
Thank you so much for taking time and trouble to leave a review. We are delighted that you are pleased with your new boiler, which we are confident will result in cost efficiencies. Its great for us to receive reviews such as yours which help us to demonstrate that we deliver what we promise. Thanks again from the team at APG.
Repeat use.
Customer Service
Quality
Value
The company have previously worked for us and we had no hesitation in using them again.
Sylvia, Lancashire Posted on 05/02/2018 , work completed 05/02/2018
Recommended
The trader replied (on 08/03/2018)
Thanks Sylvia for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
New Boiler fitted on 25/1/2018
Customer Service
Quality
Value
I cannot recommend this company enough. All of the Team from the MD, installers, electrician, apprentice and admin staff (in no particular order of efficiency!) have been first class. They are prompt, pleasant, did a fabulous job and cleaned up after themselves, leaving my home in perfect order. Having had quite major work done in other properties in the past I was a little apprehensive, but had absolutely no reason to worry. Many thanks to Dave (installer) and Carl for their excellent work.
Wendy Mutch Posted on 26/01/2018 , work completed 26/01/2018
Recommended
The trader replied (on 31/01/2018)
Thank you so much Wendy for taking the time and trouble to leave a review. Our business is built on reputation, so it's great to receive reviews such as yours which help us to prove that we deliver what we promise. We are thrilled that you are pleased with your new boiler, we enjoyed working with you and we look forward to working with you again in the future Many thanks once again from all the APG Team
Excellent service
Customer Service
Quality
Value
APG were used to re-design & fit a new bathroom. I have a disability & cannot speak. APG were professional, courteous and reliable. They were professional, excellent & always left the house clean & tidy.
Anne, Lancashire Posted on 20/01/2018 , work completed 20/01/2018
Recommended
Excellent service again
Customer Service
Quality
Value
We always find them very understanding of our needs as a local club and very approachable on how our needs can be satisfied. They maintain a high standard of work, through good staff.
Howard, Lancashire Posted on 08/01/2018 , work completed 08/01/2018
Recommended
The trader replied (on 17/01/2018)
Thank you so much Howard for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We look forward to working with you in the future. Many thanks again from the whole team at APG
My review
Customer Service
Quality
Value
Brilliant job
Which? Trusted Traders Consumer Posted on 02/01/2018 , work completed 02/01/2018
Recommended
The trader replied (on 21/02/2018)
Thank you very much for taking the time and trouble to leave a review, its much appreciated by the whole team here at APG
Thank You
Customer Service
Quality
Value
I received a call at 1:15pm on New Years Day from an engineer called Dave to ensure that I would have my new boiler installed on 2nd Jan. He would be at my home at 8:20-8:30am to start. He arrived on time and never stopped work until leaving at 5:15pm. Job complete and exceedingly well done - thank you.
Roy, Lancashire Posted on 02/01/2018 , work completed 02/01/2018
Recommended
The trader replied (on 21/02/2018)
Thanks so much Roy for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. We hope your new boiler brings you many years of cost efficiencies, and a warm, cosy home Thanks again from the whole team at APG
Wow, what a job!
Customer Service
Quality
Value
As a person with very high standards, I am often hard to please! I can honestly say APG did a brilliant job in everyway, even down to the smallest detail. Very pleased.
Caroline, Lancashire Posted on 02/01/2018 , work completed 02/01/2018
Recommended
The trader replied (on 01/03/2018)
Thank you so very much Caroline for taking the time and trouble to leave a review its much appreciated. We are thrilled that you were delighted with our level of workmanship and service, and we look forward to working with you again Many thanks from the whole team at APG
Good job. Attention to detail.
Customer Service
Quality
Value
Arrived on time every day. Worked hard. Tried to keep mess to a minimum.
David, Lancashire Posted on 02/01/2018 , work completed 02/01/2018
Recommended
The trader replied (on 21/02/2018)
Thanks so much David for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service, and hope to work with you again in the future Many thanks from the whole team at APG
Consistently great
Customer Service
Quality
Value
We have used APG a lot over the last 5 years from boiler swaps to maintenance contracts and they have never let us down, the office staff are the best bar none!
benjamin Posted on 11/12/2017 , work completed 11/12/2017
Recommended
The trader replied (on 13/12/2017)
Thanks so much Benjamin for taking the time and trouble to leave a review. We are thrilled that you have been so pleased with our service, and over such a long period of time. Our business is built on reputation, so its great to be able to demonstrate that we deliver what we promise. Many thanks again from the whole team at APG
Brilliant service
Customer Service
Quality
Value
Excellent service and product
Gail, Lancashire Posted on 07/12/2017 , work completed 07/12/2017
Recommended
The trader replied (on 20/12/2017)
Thank you so much Gail for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG Thanks again from team APG
Speedy, efficient and competent
Customer Service
Quality
Value
A new unventilated hot water storage tank was poorly/wrongly installed in August 2017 by another heating engineer and resulting in hot water twice a day per one hour and intermittent heating. By November 2017 we had no hot water and no heating. Were advised that a new boiler was required. Approached APG, visited to inspect installation of hot water storage tank. Within five days, a new boiler was installed and the earlier one of hot water storage tank corrected. We now have unlimited hot water and heating timed on demand. APG's action was prompt, efficient and professional everything properly commissioned and operational activity fully explained.
John, Lancashire Posted on 29/11/2017 , work completed 29/11/2017
Recommended
The trader replied (on 17/01/2018)
Hi John Thank you so much for your review, its very much appreciated.. We are delighted that we were able to help you out with the issues caused by a previous supplier, and that you are now happy with your heating system. Thanks for taking the time to leave a review, its really important to us that we are able to demonstrate that our levels of customer service are what our customers have come to expect Many thanks again from the whole team at APG.
Caring and professional
Customer Service
Quality
Value
Brilliant job, very quick response from start to finish. We were kept informed when work would be done & names of staff (who to expect calling). Very professional and caring. They pulled out all the stops to get us up and running. No pushy sales for additional services. Would highly recommend them. Very happy indeed.
Sandra, Lancashire Posted on 17/11/2017 , work completed 17/11/2017
Recommended
The trader replied (on 13/12/2017)
Thank you so much Sandra for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service and workmanship. Thanks also for the recommendation, which we really appreciate Thanks again from the whole team at APG
Reliable and Competent
Customer Service
Quality
Value
All work was carried out to a high standard with minimum disruption. Tank removed from loft and cistern and old central heating boiler replaced by combi.
George, Lancashire Posted on 14/11/2017 , work completed 14/11/2017
Recommended
The trader replied (on 29/11/2017)
Thank you so much George for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation and recommendation so its really great to receive reviews such as yours that help us prove that we deliver what we promise Many thanks once again from the team at APG
Fantastic job.
Customer Service
Quality
Value
Absolutely delighted with the new boiler, excellent customer service from start to finish, would highly recommend A P G.
Julie, Lancashire Posted on 06/11/2017 , work completed 06/11/2017
Recommended
The trader replied (on 13/12/2017)
Thanks so very much Julie for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new boiler, and our Customer Service. Thanks again for the recommendation, as our business is built on reputation it means a lot to all the team here Thanks again from Team APG
Chuffed to bits with APG!
Customer Service
Quality
Value
Professional website, helpful pre-installation inspection and advice from Pete. Trustworthy installer Liam, fully explained throughout. Follow up service including advice from Pete. Lovely warm house and likely to save on energy bills due to efficiency of new ATACO boiler. Thanks so much. Highly recommended.
Neil, Lancashire Posted on 03/11/2017 , work completed 03/11/2017
Recommended
The trader replied (on 29/11/2017)
Hi Neil Thanks so very much for taking the time and trouble to leave a review. Our business is built on recommendation, so its great to receive reviews such as yours which help us to prove that we deliver what you promise. We are chuffed to bits too, that you are pleased with your new boiler, and yes, we are confident that you will be delighted with the energy savings
Brilliant, Professional Job
Customer Service
Quality
Value
Very impressed with very high standard of work. We love our new bathroom.
William, Lancashire Posted on 30/10/2017 , work completed 30/10/2017
Recommended
The trader replied (on 13/12/2017)
Thanks so much William for taking the time and trouble to leave a review. We are thrilled that you are pleased with your bathroom, and the standard of workmanship. Our business is built on reputation, so we are delighted that through reviews such as yours that we are able to prove that we deliver what we promise. Thanks again from the whole team here at APG
first class service
Customer Service
Quality
Value
Having recently moved into the area and needing a new boiler, I looked online and the reviews for APG were excellent. I commissioned them and I must say they arrived on time, the engineers worked tirelessly and did an excellent professional job. I can whole heartedly recommend APG.
Andrew, Lancashire Posted on 26/10/2017 , work completed 26/10/2017
Recommended
The trader replied (on 29/11/2017)
Thank you so very much Andrew for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and that we delivered to your expectations. Our business is built on recommendation, so its great to receive reviews such as yours, which demonstrate that we deliver what we promise Thanks again from the team at APG
Great Job
Customer Service
Quality
Value
Replacement boiler installation - very good organisation, fast, efficient and helpful staff - would recommend to others.
Mike, Lancashire Posted on 25/10/2017 , work completed 25/10/2017
Recommended
The trader replied (on 29/11/2017)
Thanks Mike for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and our levels of Customer Service. Thanks again from the whole team at APG
First class
Customer Service
Quality
Value
From survey to completion nothing could be improved. The communication from them was without fault, the survey by Howard thorough and the job by Callum and Adam absolutely brilliant. Do not hesitate to use them!
Which? Trusted Traders Consumer Posted on 23/10/2017 , work completed 23/10/2017
Recommended
The trader replied (on 29/11/2017)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Brilliant
Customer Service
Quality
Value
Very good work force, second job they have done for me, very helpful in helping me to choose the right things in changing my bathroom into shower room.
Edna, Lancashire Posted on 17/10/2017 , work completed 17/10/2017
Recommended
The trader replied (on 29/11/2017)
Hi Edna Thank you so much for taking the time and trouble to leave a review. We are delighted that you were pleased with our level of workmanship, and thrilled that you are pleased with your new shower room. Thanks again Edna, we look forward to working with you again soon. Best Regards from the whole team at APG
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.