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APG Domestic Services Limited

4.9

528 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers

  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating

  • More Services

    • renewable energy

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
528 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Professional, prompt, accommodating
Customer Service
Quality
Value
Excellent service, little/no inconvenience to us, confidence in his work. Pleasing result.
Beryl, Lancashire Posted on 01/07/2017 , work completed 01/07/2017
Recommended
The trader replied (on 23/08/2017)
Thankyou so much Beryl for taking the time and trouble to leave a review for us. Our business is built on reputation, so its really great to receive reviews such as yours. Thanks again from the whole team here at APG for the recommendation, its much appreciated.
Brilliant job.
Customer Service
Quality
Value
APG were very efficient, polite and helpful. The workmen were very pleasant, clean and tidy workmanship and explained everything clearly. Following the boiler being fitted, the manager contacted us to check if everything was ok and working well. Excellent customer service so far.
Linda, Lancashire Posted on 30/06/2017 , work completed 30/06/2017
Recommended
The trader replied (on 26/07/2017)
Thanks so much Linda for taking the time and trouble to leave a review; all of us here at APG really appreciate it. Our business is built on reputation, so its really important to us to be able to demonstrate that we deliver what we promise, from 1st contact, through to installation, and after care Customer Service. Thanks again Linda we look forward to working with you again in the future Kind Regards, Team APG
Prompt & good
Customer Service
Quality
Value
Satisfactory in all aspects.
John, Lancashire Posted on 29/06/2017 , work completed 29/06/2017
Recommended
The trader replied (on 26/07/2017)
Thanks so much John for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of service and we look forward to working with you again in the future Very Best Regards from Team APG
My review.
Customer Service
Quality
Value
Punctual polite and friendly hardly knew they where there. Very pleased with the work carried out.
Lilian, Lancashire Posted on 27/06/2017 , work completed 27/06/2017
Recommended
The trader replied (on 12/07/2017)
Thank you so much Lilian for taking the time and trouble to leave a review. Our business is built on reputation, so its very important to us to be able to demonstrate that we deliver what we promise. We are delighted that you are pleased with the work, and look forward to working with you in the future Thanks once again from all the team at APG
Great job, very professional
Customer Service
Quality
Value
The initial quote was prompt & very competitive. The engineers installed my new boiler efficiently & with great courtesy & respect for my home, regularly cleaning up as they progressed.
Anthony, Lancashire Posted on 26/06/2017 , work completed 26/06/2017
Recommended
The trader replied (on 26/07/2017)
Thank you so very much Anthony for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new boiler, our workmanship and Customer service. We hope it brings you many years of warmth and cost efficiency. Many thanks again from the whole team at APG, we look forward to working with you again in the future
Service and repair of solar thermal system
Customer Service
Quality
Value
First contact with this company is very favourable. The receptionist is welcoming and helpful. Excellent service. The engineer arrived on time and very quickly carried out the service of my system more more quickly than I had anticipated. A subsequent failure of one of the sensors was then expeditiously diagnosed and repaired - this time with the services of a plumber and an electrician. Again on time and knowledgable people.
Hairynev Posted on 23/06/2017 , work completed 23/06/2017
Recommended
The trader replied (on 05/07/2017)
Thanks so much Nev for taking the time and trouble to leave a review, we are chuffed to bits that you are pleased with our service. We are also delighted that you posted your kind words, as it's very important to us to be able to demonstrate that we deliver what we promise. Thanks again from all the team here at APG
Professional team throughout
Customer Service
Quality
Value
From the survey through to the completed job I was impressed with the care and dedication of every member of the installation team.
Tony, Lancashire Posted on 22/06/2017 , work completed 22/06/2017
Recommended
The trader replied (on 12/07/2017)
Thanks Tony for the testimonial, we are chuffed to bits that you are pleased with our team and workmanship. We enjoyed working with you and look forward to working with you again in the future. Many thanks once again for taking the time and trouble to leave a review
Excellent.
Customer Service
Quality
Value
APG provided first class service throughout good site review prior to starting and sound advice provided. Rick undertook the work, his skills are excellent, he worked accurately and tidily. Consulted us when necessary and was always very polite. The room looks good and everything works well.
Martin, Lancashire Posted on 05/06/2017 , work completed 05/06/2017
Recommended
The trader replied (on 03/08/2016)
Thanks Martin for the validation. We are always happy to help in an emergency, and delighted on this occasion that we were able to help out. Thanks again for taking the time to leave a review, and hope to work with you again in the future
Prompt, brilliant job.
Customer Service
Quality
Value
The firm, from the beginning, were informative and assuring in discussions with me. The work they carried out was as estimated, and kept to a minimal disruption, and to a very high quality.
Barry, Lancashire Posted on 05/06/2017 , work completed 05/06/2017
Recommended
The trader replied (on 12/07/2017)
Thanks so much Barry for taking the time and trouble to leave a review. Our business is built on reputation so its great to receive testimonials such as yours, as it helps us to demonstrate that we deliver what we promise. We are pleased that you are happy with the work we carried out, and look forward to working with you again in the future Best Regards from Team APG
Excellent service
Customer Service
Quality
Value
Cannot recommend this company enough, on time, to standard and very professional.
Kenneth, Lancashire Posted on 29/05/2017 , work completed 29/05/2017
Recommended
The trader replied (on 05/07/2017)
Thank you very much Kenneth for taking time and trouble to leave a review. We are delighted that we met your expectations and hope to meet with you again in the future Very Best Regards, Team APG
Prompt, professional, pleasant and conscientious
Customer Service
Quality
Value
I will have this firm engaged in any future work on my property. Splendid company. Efficient and conscientious, rare quality these days!
Margaret, Lancashire Posted on 25/05/2017 , work completed 25/05/2017
Recommended
Fabulous job
Customer Service
Quality
Value
Professional, very clear communication from 1st contact. Paul explained, very clearly what our requirements would be, plus helped in our requests. Chris, Liam & Chris very polite & friendly. House left very clean & tidy - a pleasure to have them working in our home. Ladies very helpful when paying invoice.
Derek, Lancashire Posted on 22/05/2017 , work completed 22/05/2017
Recommended
The trader replied (on 05/07/2017)
Thanks very much Derek for taking the time and trouble to leave a review. Our business is built on reputation, so its great to be able to demonstrate that we deliver what we promise. Thanks for your kind words, it was our pleasure to work with you and we look forward to working with you again in the future Thanks again Team APG
Really good job
Customer Service
Quality
Value
Fabulous job. Very friendly workers. Everything left tidy. All rubbish taken away.
Ann, Lancashire Posted on 22/05/2017 , work completed 22/05/2017
Recommended
The trader replied (on 05/07/2017)
Thanks so much Ann for taking the time and trouble to post a review. Its very important to us that we are able to demonstrate that we deliver on our Customer Charter, so reviews such as yours are critical to us as a business. We look forward to working with you in the future Many thanks once again from Team APG
Brilliant job
Customer Service
Quality
Value
The work rate was unbelievable, so fast & efficient. The final result was better than we thought possible. Couldn't be more pleased with A P G Services
Ernest, Lancashire Posted on 08/05/2017 , work completed 08/05/2017
Recommended
The trader replied (on 05/07/2017)
Thank you very much Ernest for taking the time and trouble to leave a review. its very important that we are able to deliver what we promise, and delighted that on this occasion, we exceeded your expectations. Thanks again, we look forward to working with you again in the future. Best Regards, Team APG
Excellent job
Customer Service
Quality
Value
Excellent pre-order advice on varied boiler systems, excellent value and workmen. Would highly recommend them.
Timothy, Lancashire Posted on 26/04/2017 , work completed 26/04/2017
Recommended
The trader replied (on 17/05/2017)
Thanks Timothy for taking the time and trouble to leave a review. Our business is built on reputation, so your comments are very much appreciated. We are thrilled that you are pleased with our level of Customer Service and workmanship, and we hope to work with you again in the future Many thanks form the whole team at APG
Very tidy job
Customer Service
Quality
Value
Customer service of the highest standard. Kept fully informed at all times. Job carried out with care and always tidy. Just wish all traders could be as good as this.
Eric, Lancashire Posted on 18/04/2017 , work completed 18/04/2017
Recommended
The trader replied (on 17/05/2017)
Thank you so much Eric for your review, which the whole team here at APG appreciate. We are delighted that you are pleased with our Customer Service and workmanship, and we look forward to working with you in the future. Thanks again for taking the time and trouble to leave feedback Very Best regards from Team APG
Superb refurbishment of bathrooms
Customer Service
Quality
Value
All the work carried out to the highest standard possible. Supplier of bathroom furniture let me down involving me in a great deal of extra work and stress. However, this does not reflect on the excellent work of the plumber employed & their efficiency and willingness to discuss issues and resolve them.
Arlene, Lancashire Posted on 10/04/2017 , work completed 10/04/2017
Recommended
The trader replied (on 26/05/2017)
Thanks Arlene for taking the time and trouble to leave a review. Sorry to hear that the bathroom furniture supplier let you down, but pleased that we were able to assist in helping you resolve the issues. We hope that you are delighted with your new bathroom, and that it will bring you many years of joy. Thanks again form the whole team at APG
Brilliant job
Customer Service
Quality
Value
I simply cannot fault the firm or the fitter(s). Very professional, overcame problems, very polite, neat and tidy.
Francis Michael, Lancashire Posted on 27/03/2017 , work completed 27/03/2017
Recommended
The trader replied (on 13/04/2017)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship and customer service. Our business is built on recommendations, so its great to be able to demonstrate that we deliver what we promise. Thank you from the whole team at APG
Fantastic job on our EnSuite
Customer Service
Quality
Value
APG have recently refitted our en - suite and I am thrilled with the results. The work has been done to a very high standard and our fitter Chris, explained the job thoroughly and kept me updated on any issues, progress etc. The workmanship is excellent and all the employees were courteous, clean,prompt and were very respectful of our home. Nothing was too much trouble and I felt very confident in the APG. Highly recommend.
janehowell2602 Posted on 24/03/2017 , work completed 24/03/2017
Recommended
The trader replied (on 29/03/2017)
Thanks Jane so very much for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new en suite, and hope it brings you many years of joy. Thanks again, it makes a huge difference to the team here to receive feedback, so your recommendation is hugely appreciated. Many thanks again from Team APG
Prompt and efficient.
Customer Service
Quality
Value
Most impressed. Have signed up for service plan.
William Keith, Lancashire Posted on 22/03/2017 , work completed 22/03/2017
Recommended
The trader replied (on 05/04/2017)
Thank you so very much for taking the time and trouble to leave a review. Our business is built on reputation, so we really appreciate the feedback and the validation. We will strive to ensure that you enjoy the same high levels of Customer Service through our Home Care plan. Thanks again from Team APG
Very professional
Customer Service
Quality
Value
Very professional throughout. Everything satisfactory. Two young men worked consistently and left everything tidy.
Audrey, Lancashire Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 15/03/2017)
Thanks so much Audrey for taking the time and trouble to leave a review. we are delighted that you are pleased with our level of Customer Service and hope to work with you again in the future Thanks again from Team APG
My review
Customer Service
Quality
Value
Professional, prompt, A1.
David, Lancashire Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 13/04/2017)
Thanks so much David for taking the time and trouble to leave a review. We are delighted that you are pleased with our service and look forward to working with you again in the future Many thanks from the whole team at APG
Good job
Customer Service
Quality
Value
Prompt and professional, would recommend to other people.
Paul, Lancashire Posted on 10/03/2017 , work completed 10/03/2017
Recommended
The trader replied (on 05/04/2017)
Thank you so very much Paul for taking the time and trouble to leave a review. Its really important to us that we are able to demonstrate that we deliver what we promise, so thanks for your support in this area. Many thanks again for the validation from the whole team at APG
Superb job.
Customer Service
Quality
Value
An excellent installation, tailored to our specific needs, completed with true professionalism. APG staff worked diligently, without fuss, and created a showroom standard bathroom. A dream fulfilled, thank you APG.
Robert, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
Recommended
The trader replied (on 26/07/2017)
Hi Robert... our apologies for only just thanking you for taking the time and trouble to leave a review, we overlooked it on the system. However we did want to thank you very much, our business is built on reputation, so its really important to us to be able to demonstrate that we deliver what we promise. We are delighted that you were pleased with our workmanship and Customer Service Very Best Regards from Team APG
Great work - again
Customer Service
Quality
Value
Professional, hardworking, clean & pleasant staff. Explained work. Would recommend APG!
Peter, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
Recommended
The trader replied (on 26/11/2015)
Thank you Peter for taking the time to post a review, it really is very much appreciated. Our business is built on referrals and recommendations, so we are delighted with your comments, and also thrilled that you are happy with your new bathroom.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.