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APG Domestic Services Limited

4.9

528 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers

  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating

  • More Services

    • renewable energy

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
528 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Great job
Customer Service
Quality
Value
The job was done in a professional manner. With meticulous attention to detail, and tidiness. After sales has been faultless.
John, Lancashire Posted on 25/07/2016 , work completed 25/07/2016
Recommended
The trader replied (on 07/09/2016)
Thank you so very much John for taking the time and trouble to leave a review. It's very important to us that we are able to demonstrate that we deliver what we promise. We are delighted that you are pleased with our workmanship and after sales support. It was our pleasure working with you, and we hope to work with you again in the future Thanks again from the whole team at APG
Professional and unobtrusive.
Customer Service
Quality
Value
New boiler and radiators fitted. A difficult job, as the under floor central heating pipes on the ground floor were set in concrete, and had to be discarded due to the new pressurised system. New pipes had to be dropped from the first floor. The job was very professionally carried out with the minimum disruption. Highly recommended, very tidy workers.
Gavin, Lancashire Posted on 11/07/2016 , work completed 11/07/2016
Recommended
The trader replied (on 24/08/2016)
Thanks so much Gavin for taking the time and trouble to leave a review. Its much appreciated by the whole Team here at APG, as its really important to us that we are able to demonstrate that deliver the Professional standard we promise. It was our pleasure to work with you, and we hope we can be of service in the future. Thanks again from Team APG
Excellent installation
Customer Service
Quality
Value
An excellent job by A P G is workmen, working 7 1/2 continuous with virtually no stopping, very dedicated 2 hard working which is why I've now given A P G another plumbing job of installing wash basin/pedestal replacing all taps kitchen bathroom, highly recommended.
Howard, Lancashire Posted on 06/07/2016 , work completed 06/07/2016
Recommended
The trader replied (on 03/08/2016)
Thanks so much Howard for taking the time and trouble to leave a review. Its much appreciated by the whole team at APG. We are delighted that you are pleased with our level of workmanship, and look forward to working with you again.
My Review
Customer Service
Quality
Value
Excellent, very professional
Kevin, Lancashire Posted on 27/06/2016 , work completed 27/06/2016
Recommended
The trader replied (on 20/07/2016)
Thanks so very much Kevin, from all the Team at APG for taking time to leave a 5 star review, its very much appreciated
Great work from a super team
Customer Service
Quality
Value
We got APG to replace our boiler and radiators. From the first visit to the final result we had excellent service. The team kept the disruption to a minimum. Always leaving the house clean and tidy. We are really pleased with the result.
Philip, Lancashire Posted on 27/06/2016 , work completed 27/06/2016
Recommended
The trader replied (on 24/08/2016)
Thank you so much Philip for taking the time and trouble to leave a review. We are delighted that you are pleased with you new heating system, which we are confident will deliver efficiencies for many years to come. It was our pleasure working with you, and we look forward to working with you again in the future. Thanks again from the whole team at APG
Communication a strength
Customer Service
Quality
Value
Great communications, very precise at keeping customer informed from start to finish. Attention to detail on product and providing information. One of only two firms I would recommend without hesitation. Howard is a legend.
Denise, Lancashire Posted on 23/06/2016 , work completed 23/06/2016
Recommended
The trader replied (on 12/10/2016)
Hi Denise Thank you so much for taking the time and trouble to leave a review, and apologies for the delay in responding. We really appreciate your comments, and feedback. Its really important that we are able to demonstrate that we deliver what we promise. And we agree, Howard is a legend Thanks again Denise from the whole team at APG
Excellent job
Customer Service
Quality
Value
In my eyes a 'young chap' turned up on the doorstep for the job. Thought 'surely he's not working on his own'. Shouldn't have worried, he was excellent, polite, tidy, explained everything, couldn't fault him. I also can't fault the boiler, quieter, hotter water, the real test will be heating in the winter months, but I have every faith in the Worcester & APG partnership. British gas quoted me £950 more for the same boiler and work (even with 50% off the cost of the boiler) and the annual service charges were more expensive as well. I definitely recommend APG. Excellent.
Linda, Lancashire Posted on 13/06/2016 , work completed 13/06/2016
Recommended
The trader replied (on 13/07/2016)
Thank you so much Linda for taking time and trouble to leave a review. We are thrilled with your kind words, and more importantly that you are happy with our workmanship. Thanks again from the whole team at APG
Excellent job
Customer Service
Quality
Value
Excellent workers, can't fault them. I have a beautiful fitted bathroom. 5 star service!
Pamela, Lancashire Posted on 26/05/2016 , work completed 26/05/2016
Recommended
The trader replied (on 29/06/2016)
Thank you so much Pamela for taking the time and trouble to leave a review. Its very much appreciated by the whole team here at APG. We are thrilled that you are pleased with your new bathroom, which we hope will bring you many years of pleasure. We look forward to working with you in the future Thanks again from the team at APG
Boiler instalation
Customer Service
Quality
Value
Great price, great service, great job. Quotation was below others quoted for a quality boiler. Full explanation given as to what was involved and no sales pressure. Dave who installed the boiler turned up promptly and was extremely professional in his approach taking into account we still had to live around the work being done. Minimum of mess made and cleaned up after himself. Contact with the office was always professional and friendly, highly recommend this company and will probably take out service contract when my current policy expires.
Kev Mountain Posted on 23/05/2016 , work completed 23/05/2016
Recommended
The trader replied (on 25/05/2016)
Thanks Kev, so very much for your kind words, and for taking the time and trouble to leave a review. We always strive to deliver exceptional Customer service, so your comments help us to demonstrate that we deliver what we promise. We will ensure your comments are passed to the relevant team members. We really enjoyed working with you Kev, and look forward to working with you again in the future Many thanks again from Team APG
Prompt and professional
Customer Service
Quality
Value
Quite a big job, a new combi-boiler and lots of pre-work. Good, tidy workmen.
Margaret, Lancashire Posted on 23/05/2016 , work completed 23/05/2016
Recommended
The trader replied (on 25/05/2016)
Thank you so much Margaret for taking time to leave a review, it is very much appreciated. Our business is built on reputation, so its great to be able to prove that we deliver what we promise. We look forward to working with you again in the future. Thanks again from the team at APG
Yes
Customer Service
Quality
Value
Contractor was polite and hard working I was very satisfied with the work.
Maureen, Lancashire Posted on 16/05/2016 , work completed 16/05/2016
Recommended
The trader replied (on 27/07/2016)
Many thanks Maureen for taking the time to leave a review. Delighted that you were satisfied with our workmanship Many thanks from the team at APG
Excellent work
Customer Service
Quality
Value
Excellent work, professionally carried out by a down to earth company. The workmen are a credit to this company.
Kevin, Lancashire Posted on 16/05/2016 , work completed 16/05/2016
Recommended
The trader replied (on 17/05/2016)
Thanks so much Kevin for taking the time and trouble to leave us a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation, so its great to be able to prove that we deliver what we promise. Thanks again from Team APG
Professional, friendly service.
Customer Service
Quality
Value
When I rang to make appointment, it was polite, friendly, and a convenient time arranged. He arrived within minutes of the allotted time and spent as much time as needed to fix the radiator/leak and service boiler. He was polite, professional, tidy, and deserved his brew.
Which? Trusted Traders Consumer Posted on 06/05/2016 , work completed 06/05/2016
Recommended
The trader replied (on 13/07/2016)
Thank you so much for taking the time and trouble to leave a review. It's very important that we are able to demonstrate our levels of Customer Service, and more important that our Customers are happy. Many thanks again from all the team at APG.
Very honest and professional
Customer Service
Quality
Value
Really nice team of people who were prompt and worked hard. Had the job done in quoted time frame and also were honest about additional works needed. Had visits from MD as well which was nice to see. Great firm and would recommend.
Brian, Lancashire Posted on 06/05/2016 , work completed 06/05/2016
Recommended
The trader replied (on 25/05/2016)
Thanks so much Brian for taking time to leave a review, it is very much appreciated. Our business is built on referrals and recommendations, and its through feedback such as this that we are able to demonstrate that we deliver what we promise. It was great working with you, and hope to work with you again the the future Many thanks again from the whole Team at APG
Highly recommended
Customer Service
Quality
Value
We had a complete bathroom fitted, including walls straightened, ceiling lowered, underfloor heating etc by Steve from APG. He was punctual every day (for 4 weeks) cleaned and tidied before he left and always had a smile, a pleasure to have in your home. The company's professionalism and quality of work are second to none, I would have no hesitation in recommending APG and I am looking forward to have them working for us again in the near future.
Christopher, Lancashire Posted on 06/05/2016 , work completed 06/05/2016
Recommended
The trader replied (on 11/05/2016)
Thanks so much Christopher for taking the time to leave and review, and for your kind comments; its very much appreciated by everyone here at APG. We are thrilled that you are pleased with your new bathroom, and will ensure your comments are passed to Steve. We look forward to working with you again in th future. Thanks again for Team APG
My Review
Customer Service
Quality
Value
Excellent! Very helpful and understanding. Good clean workers. Would highly recommend this company.
Barbara, Lancashire Posted on 06/05/2016 , work completed 06/05/2016
Recommended
The trader replied (on 11/05/2016)
Thanks so much Barbara for taking the time and trouble to leave a review, its very much appreciated by the whole team here at APG. Being able to demonstrate that we deliver what we promise is very important to us, so your kind comments are very valuable We look forward to working with you again in the future Many thanks from the team at APG
My Review
Customer Service
Quality
Value
Prompt good clean & efficient service. I was extremely satisfied with everything.
Which? Trusted Traders Consumer Posted on 05/05/2016 , work completed 05/05/2016
Recommended
The trader replied (on 27/07/2016)
Many thanks for taking the time to leave a review. We are delighted that you are pleased with our work and hope to work with you again in the future Team APG
Brilliant job
Customer Service
Quality
Value
They were always punctual and arrive at the agreed time. They left the property as clean as possible were pleasant & courteous at all times, minimised disruption to property. Used the best quality materials. I am very pleased with the result to my cloakroom would recommend the firm to other people.
Dorothea, Lancashire Posted on 05/05/2016 , work completed 05/05/2016
Recommended
The trader replied (on 13/07/2016)
Thank you so much Dorothea for taking the time and trouble to leave a review. It's great to know that we are delivering what we promise in respect of Customer Service, and thrilled that you are happy with your new cloakroom. Thanks again from the team at APG
Prompt and professional
Customer Service
Quality
Value
Pleased and well satisfied all round. Would recommend.
M Josephine, Lancashire Posted on 28/04/2016 , work completed 28/04/2016
Recommended
The trader replied (on 25/05/2016)
Thank you so much for taking the time and trouble to leave a review, it is very much appreciated by all the team here at APG Thanks again
Prompt & professional
Customer Service
Quality
Value
Six years ago, the above named trader installed a new Worcester Bosch Boiler for me. Each subsequent year, the same trader has serviced the boiler. From getting the original quote and advice until this latest service, I can honestly say the whole approach to customer service was great. I could not fault this company.
Joseph, Lancashire Posted on 27/04/2016 , work completed 27/04/2016
Recommended
The trader replied (on 11/05/2016)
Thank you very much Joseph for taking the time and trouble to leave a review, and for commending our Customer Service. It's very important to us here at APG to be able to demonstrate that we deliver what we promise, so referrals and recommendations are very important to us. Thanks again from the team at APG
Excellent job
Customer Service
Quality
Value
APG were responsible for installing a new en suite and reconfiguring the main bathroom. The work was completed to the highest standard. Particularly impressed with Ricky, who was pleasant, hard-working, helpful and left the area tidy and clean everyday during the job and at the end.
Stewart, Lancashire Posted on 25/04/2016 , work completed 25/04/2016
Recommended
The trader replied (on 25/05/2016)
Thanks so much Stewart for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new bathroom, and our workmanship, and will ensure your comments are passed to Ricky. We enjoyed working with you, and look forward to working with you again in the future Many thanks from the whole team at APG
Brilliant job prompt professional
Customer Service
Quality
Value
Arrived at the time I was told, very tidy, covered all carpets with dust sheets. First had experience of A.P.G. Domestic Services Ltd 15 years and had the same care then.
Sheila, Lancashire Posted on 18/04/2016 , work completed 18/04/2016
Recommended
The trader replied (on 27/04/2016)
Dear Sheila Thank you so very much for taking the time and trouble to leave a review, its very much appreciated. We are very happy that you are pleased with our workmanship and also that our level of service has been consistent in the 15 years we have had the pleasure of working with you Thanks again from team APG
Professional & punctual
Customer Service
Quality
Value
Professional - from the first visit to give us a quote, through the installation (punctual on both days!) which was carried out with little disruption, to the check up visit. All the fitters were polite and took great care to make no mess! Wonderful! Impressed with the heating manager too!
Jayne, Lancashire Posted on 18/04/2016 , work completed 18/04/2016
Recommended
The trader replied (on 11/05/2016)
Thanks so much Jayne for taking the time and trouble to leave a review, its very much appreciated. We are delighted that you are pleased with our service and workmanship, and will ensure your kind comments are passed onto the fitters, and, our Heating Manager Paul Thanks once again, from the team at APG
Highly recommend
Customer Service
Quality
Value
APG did a fantastic job of en-suite bathroom. Thoroughly professional. Clean worker. Attention to detail second to none. Our fitter carried out all aspects of the room, fitting, tiling, plumbing etc. to the highest standard. Smart and personable too. Highly recommended.
Carol, Lancashire Posted on 18/03/2016 , work completed 18/03/2016
Recommended
The trader replied (on 20/04/2016)
Dear Carol Thank you so very much from the team at APG for your review. We very much appreciate the feedback, and are delighted that you are pleased with your en suite bathroom, and the workmanship. Thanks once again for taking the time and trouble to share your comments Very Best Regards from the team at APG
Good job done
Customer Service
Quality
Value
Conversion from bath to walk in shower was achieved and to expectation. Room left clean & tidy & all waste removed. Shower unit does its job well. Well satisfied with workmanship & installation.
Roderick, Lancashire Posted on 14/03/2016 , work completed 14/03/2016
Recommended
The trader replied (on 20/04/2016)
Dear Roderick We are delighted that you are pleased with your conversion, and we hope that it has made a positive difference. Thank you so much for taking the time to post your review, its so important for us here at APG to know that we are delivering to the standard that we set out to achieve. We look forward to working with you again in the future Very Best Regards from the team at APG
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