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APG Domestic Services Limited

4.9

534 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers

  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating

  • More Services

    • renewable energy

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
534 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
Six years ago, the above named trader installed a new Worcester Bosch Boiler for me. Each subsequent year, the same trader has serviced the boiler. From getting the original quote and advice until this latest service, I can honestly say the whole approach to customer service was great. I could not fault this company.
Joseph, Lancashire Posted on 27/04/2016 , work completed 27/04/2016
Recommended
The trader replied (on 11/05/2016)
Thank you very much Joseph for taking the time and trouble to leave a review, and for commending our Customer Service. It's very important to us here at APG to be able to demonstrate that we deliver what we promise, so referrals and recommendations are very important to us. Thanks again from the team at APG
Excellent job
Customer Service
Quality
Value
APG were responsible for installing a new en suite and reconfiguring the main bathroom. The work was completed to the highest standard. Particularly impressed with Ricky, who was pleasant, hard-working, helpful and left the area tidy and clean everyday during the job and at the end.
Stewart, Lancashire Posted on 25/04/2016 , work completed 25/04/2016
Recommended
The trader replied (on 25/05/2016)
Thanks so much Stewart for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new bathroom, and our workmanship, and will ensure your comments are passed to Ricky. We enjoyed working with you, and look forward to working with you again in the future Many thanks from the whole team at APG
Professional & punctual
Customer Service
Quality
Value
Professional - from the first visit to give us a quote, through the installation (punctual on both days!) which was carried out with little disruption, to the check up visit. All the fitters were polite and took great care to make no mess! Wonderful! Impressed with the heating manager too!
Jayne, Lancashire Posted on 18/04/2016 , work completed 18/04/2016
Recommended
The trader replied (on 11/05/2016)
Thanks so much Jayne for taking the time and trouble to leave a review, its very much appreciated. We are delighted that you are pleased with our service and workmanship, and will ensure your kind comments are passed onto the fitters, and, our Heating Manager Paul Thanks once again, from the team at APG
Brilliant job prompt professional
Customer Service
Quality
Value
Arrived at the time I was told, very tidy, covered all carpets with dust sheets. First had experience of A.P.G. Domestic Services Ltd 15 years and had the same care then.
Sheila, Lancashire Posted on 18/04/2016 , work completed 18/04/2016
Recommended
The trader replied (on 27/04/2016)
Dear Sheila Thank you so very much for taking the time and trouble to leave a review, its very much appreciated. We are very happy that you are pleased with our workmanship and also that our level of service has been consistent in the 15 years we have had the pleasure of working with you Thanks again from team APG
Highly recommend
Customer Service
Quality
Value
APG did a fantastic job of en-suite bathroom. Thoroughly professional. Clean worker. Attention to detail second to none. Our fitter carried out all aspects of the room, fitting, tiling, plumbing etc. to the highest standard. Smart and personable too. Highly recommended.
Carol, Lancashire Posted on 18/03/2016 , work completed 18/03/2016
Recommended
The trader replied (on 20/04/2016)
Dear Carol Thank you so very much from the team at APG for your review. We very much appreciate the feedback, and are delighted that you are pleased with your en suite bathroom, and the workmanship. Thanks once again for taking the time and trouble to share your comments Very Best Regards from the team at APG
Good job done
Customer Service
Quality
Value
Conversion from bath to walk in shower was achieved and to expectation. Room left clean & tidy & all waste removed. Shower unit does its job well. Well satisfied with workmanship & installation.
Roderick, Lancashire Posted on 14/03/2016 , work completed 14/03/2016
Recommended
The trader replied (on 20/04/2016)
Dear Roderick We are delighted that you are pleased with your conversion, and we hope that it has made a positive difference. Thank you so much for taking the time to post your review, its so important for us here at APG to know that we are delivering to the standard that we set out to achieve. We look forward to working with you again in the future Very Best Regards from the team at APG
Brilliant job
Customer Service
Quality
Value
From start to finish, I was extremely happy with APG. The estimate was quick to arrive and excellent value. The engineers worked very hard, with precision and experience. They kept the area tidy and protected and left the job in a clean condition. We were given advice on the product and its operation too. Very happy customer.
Jane, Lancashire Posted on 11/03/2016 , work completed 11/03/2016
Recommended
The trader replied (on 20/04/2016)
Dear Jane Thank you so very much for taking the time and trouble to leave a review. It's important to us that we are able to demonstrate that we deliver what we promise, so it's very much appreciated. We are delighted that you are pleased with our workmanship and the product, and look forward to working with you again Thanks again from the team APG
Excellent Service
Customer Service
Quality
Value
Excellent service from quote to job complete, friendly staff, explained all my options (to suit me) and work to be carried out, was completed on time and at price control. Would recommend and use again Darren was very clean and tidy worker.
Susan, Lancashire Posted on 07/03/2016 , work completed 07/03/2016
Recommended
The trader replied (on 06/04/2016)
Thank you Susan for taking the time to leave a review. We very much appreciate your comments, and delighted that you are pleased with our work. We'll make sure that your feedback is passed to Darren. Many thanks once again form the Team at APG
Always helpful
Customer Service
Quality
Value
APG Installed my boiler several years ago and conduct all my annual services. They are always punctual, reliable and knowledgeable. The service plan they offer is good value for money and gives me peace of mind.
William, Lancashire Posted on 01/03/2016 , work completed 01/03/2016
Recommended
The trader replied (on 06/04/2016)
Many thanks William for taking the time and trouble to leave a review; its much appreciated by the whole team here at APG. We are delighted that you are pleased with our service, and, also the Service plan. We look forward to working with you again soon, thanks again Team APG
My Review
Customer Service
Quality
Value
Knowledgeable and professional
Nick, Lancashire Posted on 24/02/2016 , work completed 24/02/2016
Recommended
The trader replied (on 01/03/2016)
Many thanks Nick for taking the time to leave a review, its much appreciated by the whole team at APG. Its important that we are able to demonstrate that we deliver what we promise, and therefore Customer reviews are critical to not only growing our business, but making ongoing improvements in our service. Many thanks again from the whole team at APG
Quick and professional
Customer Service
Quality
Value
APG attended our property on the some day the fault was reported. They diagnosed it and ordered replacement parts on site. The job was repaired the day after. APG are very efficient and professional
Heather, Lancashire Posted on 22/02/2016 , work completed 22/02/2016
Recommended
The trader replied (on 06/04/2016)
Thanks so much Heather for taking the time and trouble to leave a review. Its very much appreciated by the team here at APG. Our business is built on reputation and referrals, and therefore its really important that we are able to demonstrate that we deliver what we promise. Thanks for helping us to be able to do this Thanks again form the team at APG
Professional and efficient service
Customer Service
Quality
Value
Punctual, first class workmanship, clean and tidy.
Robert, Lancashire Posted on 22/02/2016 , work completed 22/02/2016
Recommended
The trader replied (on 20/04/2016)
Dear Robert Thank you so much for taking the time and trouble to leave a review. It's important that we are able to demonstrate that we deliver what we promise, and the only way we can do this is through Customer feedback. We look forward to working with you in the future Thanks again from the team at APG
Professional job
Customer Service
Quality
Value
I highly recommend APG Domestic Services. They supplied and installed a boiler for us and completed the job professionally. Competent and polite engineer.
Jackie, Lancashire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
The trader replied (on 23/03/2016)
Thank you so much Jackie for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler and hope to work with you again in the future. Thanks again from the team at APG
Excellent service
Customer Service
Quality
Value
Professional service & efficient. Good quality job by friendly reliable workmen. Very polite and helpful
P M, Lancashire Posted on 05/02/2016 , work completed 05/02/2016
Recommended
The trader replied (on 01/03/2016)
Thank you so much for taking the time and trouble to leave a review, it is much appreciated. Our business is built on reputation, so its great that through your kind words, we are able to demonstrate that we deliver what we promise. Many thanks once again from the team at APG
Very impressed
Customer Service
Quality
Value
We were very impressed with Steve who was with us for just over 2 weeks. His workmanship was outstanding. He was prompt, professional and always cheerful.
A, Lancashire Posted on 02/02/2016 , work completed 02/02/2016
Recommended
The trader replied (on 22/02/2016)
Thank you so much for taking time to leave a review. Our business is built on reputation, so it's great that we are able to demonstrate that we deliver what we promise. Your comments have been passed onto the team and in particular Steve who you mention in your review Many thanks once again from the team at APG
Friendly and reliable
Customer Service
Quality
Value
APG Domestic Services Ltd installed a new bathroom for me in January 2016. I am extremely blessed with the finished room. Chris who did most of the work was efficient, prompt, helpful if I had any queries. I wouldn't hesitate to recommend this firm to family & friends.
Sandra, Lancashire Posted on 02/02/2016 , work completed 02/02/2016
Recommended
The trader replied (on 22/02/2016)
Hi Sandra Thank you so much for taking the time to leave a review. It was great working with you, and we are really pleased that you are happy with our work. Your comments have been passed on the team, and in particular Chris who you refer to in your review Many thanks once again from the team at APG
My Review
Customer Service
Quality
Value
An excellent job completed by first class workmen.
John, Lancashire Posted on 02/02/2016 , work completed 02/02/2016
Recommended
The trader replied (on 22/02/2016)
Hi John Thank you so much for taking the time to leave a review. Our business is built on reputation, so it's really important that we are able to demonstrate that we deliver what we promise. We hope to work with you again in the future Thanks again from the team at APG
Highly recommended
Customer Service
Quality
Value
My wife and I are over the moon with our recent full bathroom installation. Our installer (Ricky) was brilliant. He did a great job and had a good sense of humour. The job exceeded our expectations and we would highly recommend APG.
Tom, Lancashire Posted on 02/02/2016 , work completed 02/02/2016
Recommended
The trader replied (on 22/02/2016)
Hi Tom Thank you so much for taking the time to leave a review, and your kind comments. We are thrilled that you are pleased with your new bathroom, and we hope it will bring you many years of joy. We will make sure that your comments are passed on to the team, and in particular to Ricky. Thanks again from the team at APG
Outstanding jobs
Customer Service
Quality
Value
We have, since October 2015, had 2 bathrooms refitted and central heating reconditioned. All work has been to the highest standard with friendly and skilled fitters. They made every effort to keep house clean and tidy, especially at the end of the day.
Erik, Lancashire Posted on 02/02/2016 , work completed 02/02/2016
Recommended
The trader replied (on 22/02/2016)
Hi Erik Thank you so much for taking the time to leave a review. We are all thrilled that you are pleased with our work. Our business is built on reputation, so its great to be able to demonstrate that, wherever possible, we exceed our Customers expectations Many thanks again from the team at APG
Excellent job
Customer Service
Quality
Value
New bathroom and toilet installed. It took 3 weeks from start to finish. An excellent job all round. Very professional, knowledgeable workers very clean and always on time. I would recommend to any one to have them work again.
Martin, Lancashire Posted on 01/02/2016 , work completed 01/02/2016
Recommended
Very efficient
Customer Service
Quality
Value
A very professional and efficient job. They were hardworking, good time keepers and they did an excellent job. I would use them again.
Rita, Lancashire Posted on 25/01/2016 , work completed 25/01/2016
Recommended
Fantastic service
Customer Service
Quality
Value
I would recommend this company without hesitation. They were reliable, professional and totally trustworthy. They did an amazing job in our bathroom and all with a smile and the minimum of fuss
Nina, Lancashire Posted on 22/01/2016 , work completed 22/01/2016
Recommended
The trader replied (on 03/02/2016)
Thanks so much Nina for your kind words. It was our pleasure working with you, and we are delighted that you are happy with your new Bathroom. Thanks once again from the whole team at APG for taking the time to leave a review
Excellent service.
Customer Service
Quality
Value
Great service. Very tidy job, talked us through every aspect and a schedule for each of the days. We didn't have to do anything, they moved things, put them back, and cleaned up after themselves. Nothing was too much trouble.
Melanie, Lancashire Posted on 08/01/2016 , work completed 08/01/2016
Recommended
The trader replied (on 22/02/2016)
Hi Melanie Thank you so much for taking the time to leave a review. We are delighted that you are happy with our work. It was great working with you, and we hope we can be of service in the future Many thanks again from the team at APG
Ultra professional in every way
Customer Service
Quality
Value
The estimate was spoken over the telephone but in writing within 24 hours. The team took out the old boiler and installed the new one with no fuss or mess. The dealings with us before and after by Paul the heating manager was first class.
Which? Trusted Traders Consumer Posted on 17/12/2015 , work completed 17/12/2015
Recommended
The trader replied (on 30/03/2016)
Hi Our apologies for our oversight in the delayed response responding to your review. We are delighted that you are pleased with our work, and we thank you very much indeed for taking the time and trouble to leave a review. Our business is built on reputation, so customer feedback is very important to us Many thanks once again. The Team at APG
Fantastic service
Customer Service
Quality
Value
Highly recommend APG Domestic Services Ltd, turned up on-time to fit our new Worcester Bosch Boiler and Nest thermostat, all work carried out to a very high standard.
Stuart, Lancashire Posted on 17/12/2015 , work completed 17/12/2015
Recommended
The trader replied (on 03/02/2016)
Hi Stuart Thanks so much for taking the time to leave a review. We are thrilled that you are happy with your new boiler, and are confident that it will be a great investment for you. We look forward to working with you in the future. Very best wishes from the team at APG
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.