APG Domestic Services Limited

After our Gloworm condensing combi boiler kept breaking down we decided to bite the bullet and buy a new one - by this time we were without heat and hot water - early October. After many reviews, including Which, we decided on a Worcester Bosch. I went through the WB website to find APG (you get a longer guarantee if you used a WB approved fitter) and then checked them out on Which Local. Unfortunately the latest reviews from 2014 were not outstanding so I decided to get a few other quotes too (another from WB website and a local guy). APG were the most impressive and efficient of the 3 - arrived promptly, had a detailed brochure of the WB boilers and talked us through the sizes/benefits and controls - no hard sell on any particular model. He returned 2 days later with an itemised written quote and left us to think out it. The local guy said he could do WB but was trying to persuade me to fit a Baxi and then was pushing to sign up there and then - although his quote was cheaper the guarantee was 3 years less. The other WB website recommended man was prompt but brought no literature, was brief and left without any real idea of what we wanted and then got his wife to ring with the quote and said he couldn't fit it for 2 weeks anyway and his quote was very similar to APG. So we went with APG and were given an installation date of about a week but were asked if they could move things around would we be happy to have it installed sooner - so we only waited a few days. Two men arrived when they said and were very efficient and it was in by the end of the day as well as a drain down, flush and filter installation. After the fitters left we were called 2 days later to see if everything was ok and only then was to invoice sent to us. Based on this experience I would recommend and use again.