APG Domestic Services Limited

I found APG online, having chosen them based on their numerous positive reviews and I was not disappointed. The gent who completed the Boiler Service arrived promptly and was really friendly, informative and professional. I will absolutely use them again and highly recommend them.

APG were recommended to me to service our LPG Boiler. I am happy to recommend them to others and will be using them again. The engineer arrived on time, was pleasant, efficient, answered our queries and the charge was competitive.

Called APG after a work colleague’s recommendation. They attended the same day and quickly identified the problem, they had the correct part in the van and the job was completed in a clean and tidy manner. Also gave advice on a further issue I was not aware of. I was given a full explanation of why a further repair was necessary and advised that I would receive an email estimate for the part that needs ordering. I am very satisfied with the professional courtesy they extended and I have no hesitation in recommending APG to others. Don’t be put off by thinking bigger companies charge more!

Previously we had negative experiences with Tradesmen but APG was a welcome change. Competitively priced work carried out by able competent professionals. Arrived as arranged. Work completed without fuss. Overall no problem or issue with this company. Office staff efficient and nice to speak to.

As always, a good job done by APG. Friendly efficient staff, explain the job, done cleanly. Recommended!

Following a family recommendation we decided to contract with APG to carry out a solar installation. Prices and programme of works were agreed. The installation team arrived on time, were efficient and courteous and carried out the installation on time and within the agreed price. A follow up call was received the following day from senior APG management to check that all was ok and they were always on hand should we have any queries. We would recommend APG to anybody who is thinking of having a Solar installation - excellent company.

Replaced our electric shower unit with a digital shower, requiring careful, meticulous work. Very pleased with the result. First class workmanship. Will use them again if the occasion arises. Thoroughly recommended

Our existing boiler had served us well but it was time to have it replaced. Had experience of APG, having used them on previous boiler and plumbing related issues. Always found them reliable, cost competitive, and with quality workmanship. Harry and George did an excellent job of removing the old boiler, rads and tanks in the loft and fitting the new boiler and rads. All with minimal disruption, leaving everything clean and tidy. Very pleased with the result. Would always recommend them to others.

This did two jobs for us, firstly they moved the boiler from kitchen to the old airing cupboard and fitted a combi unit as well as suggesting and installation of a mini radiator, ( great idea ,we can still us it as an airing cupboard, this all done in two days, leaving us with a great Finnish and little or no work for us to do. Likewise when the Electricians installed two bathroom extractor fans again you wouldn’t know the had been everything left clean tidy with no work or cleanup for us to do this all done in a morning.This company is well organised and works with you it fitting the work to your timing . Cannot be more satisfied with the work , organisation and finished job

We had two electricians from APG replacing an original circuit board, installing PIR lights and one or two other things. They carried out all the work in good time, were very neat and tidy, and professional throughout. In particular, though, they were very personable and we were entirely comfortable in having them around the house. APG were a recommendation from a friend and we will certainly be recommending them ourselves.

The work was complex because our house is Victorian, the boiler to be replaced was over thirty years old and the routing of the old pipework was mostly unknown. The work was completed successfully on time and to cost with the minimum of disruption and mess. When necessary, extra resources were brought in to ensure timely completion. Everything was cleaned up and made good afterwards. APG staff were expert, friendly, obliging and considerate. Communications with the company were straightforward and promptly dealt with. I would recommend APG highly and we will continue to use the company for ongoing boiler servicing.

After spending years in a house in which numerous plumbers and central heating experts were not able to solve why our central heating was not working APG were the first to resolve the issue. All the plumbers and staff were helpful, friendly and offered great customer service. We would highly recommend this company.

My old boiler had reached the end of its use and as I have had regular service visits from APG without problems I considered that they would be someone who would install a new boiler without problems too.. I was right as Chris visited my home and recommended a Worcester Bosch and provided a quote.. Yesterday Harry and George arrived bang on time and completed the installation without any fuss..They then checked all the radiators and taps were working and tidied up any mess...They then showed me the boiler and provided tips to check it if it appeared not to be working.. I have used APG for some electrical work and plumbing also and they have always been reliable...on time...and efficient.. They also registered my guarantee for me and I had it with me by the end of the day.. I have also recommended them to friends who have always been satisfied.. John Morris

I have a very old system which APG are happy to work with. I had a service last year and two replacement radiator valves this time. Each time I was matched with the most appropriate engineer for the job. Both were very competent and I have great faith in the company.

An old boiler was removed with all the work that entailed in the process. In addition, a new digital electric fire was placed in the fireplace with the engineer creating a feature surrounding it, to make it look aesthetically pleasing. All the old boiler components and other sundries were removed by APG within a short space of time after removal. Finally APG’s electrical team came to connect up the digital fire to the main electric supply in the house. Overall the work was well coordinated by three different teams in APG, I was very satisfied with the work completed. I appreciate the corporate ethos of APG.

After getting quotes from other traders I settled on APG because they were competitive and Chris’s initial survey was done so professionally and thoroughly. I am so pleased that I did. Harry, James and George arrived promptly and were friendly, polite and super efficient. They kept me informed throughout and made sure that I wasn’t left without heating or hot water for any length of time. The new boiler was fitted into a side outhouse very neatly and my old boiler was removed from the loft without creating any mess. They removed the old flue from the roof and re-tiled the gap, removed surplus pipes from the gable wall and left everywhere clean and tidy. Excellent service! Thank you!

I booked a service appointment with APG and was given a time for the job which suited me. The service engineer, Jimmy, arrived promptly at the specified time and he had a very friendly approach and asked me if I had any problems/faults with the boiler. I told him I was very pleased with the boiler performance and it operated exactly to my requirements. Jimmy explained what he was doing in reply to my questions and overall he was very polite and friendly. He finished the service and completed the details of the service in the Owners Manual for future reference. I find dealing with APG is very good and they provide an excellent service and would recommend them with confidence.

We had Muz out for a boiler service yesterday. He is very professional and has so much knowledge. Gave us some tips for our water usage and how to adjust the thermostat for the hot water but also gave us his honest opinion regarding monthly costs. Very friendly and efficient. Also when calling to make appts the team at APG are also very friendly and helpful. Highly recommend.

Rang this morning 22/01/2024 regarding our central heating boiler pressure loss, was given a same day appointment (there had been a cancellation) , the engineer arrived early in the time slot given, quickly diagnosed the fault (expansion vessel) rectified the fault and explained everything , excellent customer service , thank you !

A new combi boiler was required due to leakage. James arrived at the time given and took great care to protect all carpets and floor covering before starting work. He talked through what the job would involve before turning off the gas and water. The work then proceeded smoothly and quietly and the heat was back on by lunch time. He then explained exactly how the controls worked and made sure that I was satisfied with everything. A good job, well done. I can highly recommend APG.

Early evening, Xmas Eve as a consequence of retrieving a mobile phone that had fallen behind a radiator, water was escaping from the radiator, which was subsequently loose from its brackets! APG service our boiler. They were able to get one of their Engineers to call round to sort the emergency, stopping the leak within some 30 minutes of me, contacting them, and to return after the holiday break to properly refix the radiator on its brackets. Very thankful for their great service - and probably saving Xmas! Stephen Crookes

Replacement central heating boiler and cistern, clear quotes at a range of price points, neat, tidy work done with care and attention to detail. Well presented, polite, helpful and knowledgable staff. We were happy to take out their after care service and annual check. Solar panels, battery and convertor which required a inset circuit board upgrade, further complicated by the original builders cementing in the wiring. Despite the challenges the work was done neatly and carefully. The area was left clean and tidy. From quote to completion they have been available to answer any queries in a helpful and professional capacity, work carried out on budget and in a timely fashion. Excellent value for money, would have no hesitation in recommending them.

I contacted APG to request a quote for a new boiler, to remove a radiator and move another and add valves to the existing radiators. Chris came out and gave us a couple of quotes for an expensive option and budget. No pressure to go with either and was impressed with his knowledge. We arranged the work and Harry and George did an excellent job of the fitting. They worked to timescales, left everything neat and tidy and were very polite. Harry phoned to give us an update at the end of each day. Can’t fault the service.

I would highly recommend this company. I contacted them to get a new quote for a boiler replacement after my current boiler maintenance company (Your Repair) stated that the boiler was beyond economic repair. Chris came to do the quote and after a quick look said he thought it could be repaired. He contacted one of the service engineers who arrived next day and said that a valve needed replacing. I got a price for this same day gave go ahead and work done next day. Happy customer. Will definitely use this company to replace the boiler when it needs to be done.

This time, we needed a qualified electrician to fit a replacement cooker hob. We contacted APG, as we knew their standard of work and we trusted them. They sent an electrician in to assess the job, and to confirm that the rating was suitable. I received a quote and arranged an appointment to fit. Two electricians came, on time and were polite, well-presented, efficient and extremely careful and methodical in their work, ensuring surfaces were covered. They checked the operation of the hob, and made sure we were happy before they left. We asked about paying, and they explained we would receive an invoice in the next few days, and told us how to make payment!