Endorsed by Which?

APG Domestic Services Limited

4.9

534 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
534 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Boiler not working
Customer Service
Quality
Value
I have used APG in the past to service my boiler so when it wasn't working this week I called them out. Last Friday they came and sorted it out and then again with a different problem on Thursday which turned out to be a frozen pipe. On both occasions, I had the same engineer and he was very polite and efficient and had my heat back on and working. I would certainly recommend this company they answer the phone quickly and you are talking to a person instead of having to press several numbers before you can talk to someone. Thank you for keeping me warm this week.
Customer in Lancashire Posted on 18/12/2022 , work completed 16/12/2022
The trader replied (on 23/01/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future and thank you once again for your recommendation from all the Team at APG.
Excellent service
Customer Service
Quality
Value
1st rate customer service from both the service desk and the engineer. I booked a boiler service and asked for them to look at a leaky radiator. The engineer was excellent, he was informative and honest in his appraisal. He never looked to up-sell me on anything. On the back of the work carried out today I wouldn't hesitate to recommend them and will certainly use them again myself.
Customer in Lancashire Posted on 14/12/2022 , work completed 06/12/2022
The trader replied (on 15/12/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
New boiler and shower
Customer Service
Quality
Value
The team were very helpful to me from the beginning, informing me what was available and helping me make the right decision to the work being carried out which involved removing the water tank in the attic and the water tank in the cistern cupboard to fitting a new condensing boiler together with a new shower. I would like to thank Harry and his apprentice George and also Les for completing, which was for me such a difficult job, in a very efficient and organised way. I would definitely recommend APG. Many thanks my home is now lovely warm and comfortable.
Customer in Lancashire Posted on 12/12/2022 , work completed 09/12/2022
The trader replied (on 13/12/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear you are happy with the service we provide and I am sure Harry, George and Les will be suited with your kind comments. We look forward to working with you in the future and thank you once again for your recommendation from all the Team at APG.
Replacement boiler
Customer Service
Quality
Value
Our boiler gave up the ghost at weekend. I completed on- line form and was contacted on Monday morning. Quote received on Tuesday. New boiler installed and working by Saturday lunchtime. All staff friendly, helpful and as far as I can tell efficient and competent. Thoroughly recommended.
Customer in Lancashire Posted on 29/11/2022 , work completed 28/11/2022
The trader replied (on 01/12/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future and thank you once again for your recommendation from all the Staff at APG.
Recommended
Customer Service
Quality
Value
Engineer, Darren, arrived as per the appointment to replace my combi boiler. He was friendly, polite and professional throughout. Did the job in a day. When finished, he explained all the controls in detail. Left my property clean and tidy and took all the old parts away. Would highly recommend this company.
Jacqueline in Lancashire Posted on 07/11/2022 , work completed 04/11/2022
The trader replied (on 10/11/2022)
Thank you Jacqueline, for taking the time and trouble to leave a review for us. We are delighted you were happy with the service we provide and with our Engineer Darren, in particular. I will pass your kind comments on to Darren, who I am sure will be made up with your lovely review. We look forward to working with you again in the future & would like to thank you once again for your recommendation, from all the Team at APG.
Very polite and professional gentlemen
Customer Service
Quality
Value
Just had my bungalow rewired and the two gentleman were extremely polite and helpful and couldn’t do enough even though the job turned out to be a lot harder than first thought. I just had a couple of small issues and they came out and sorted it straight away, would not hesitate to recommend them.
Customer in Lancashire Posted on 02/11/2022 , work completed 02/11/2022
The trader replied (on 10/11/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our Electrical Services Team. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Boiler repair
Customer Service
Quality
Value
The fan on my boiler (used to purge the exhaust gases was identified as having reached the end of its life - bearings very noisy) and arrangement was made to have it replaced. On the date arranged the APG engineer arrived on time and proceeded to replace the fan. This was done without any problem and the boiler was returned to service on what was one of the coldest days this year so far. APG are always very efficient and very tidy whenever they do any work for me. My only problem with recommending them is that I hope they don't get too busy and unable to attend to me when I need their services,
Customer in Lancashire Posted on 20/10/2022 , work completed 18/10/2022
The trader replied (on 21/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and would like to thank you for your continued support. We look forward to working with you in the future & thank you for your recommendation, from all the Team at APG.
First class
Customer Service
Quality
Value
Work was carried out extremely efficiently at a very competitive price I can highly recommend this company
Customer in Lancashire Posted on 17/10/2022 , work completed 11/10/2022
The trader replied (on 21/10/2022)
Thank you for taking the time and trouble to leave a review for us. We look forward to working with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Installation of solar panel on garage roof
Customer Service
Quality
Value
I contacted APG for a quote to install solar panels on my garage roof. APG responded quickly, Peter calculated that the maximum number of solar panels that would fit was five and on 30th of August quoted for the work. Price was OK so asked them to proceed. Yesterday, 29th of September, the team arrived to install the solar panels and invertor and install a new consumer unit. All done in 3 hours, the team worked hard, took away all of the packing material and cleaned up. At the end of the job Chris explained everything about the system, and everything is working great. Thank you, really pleased.
Customer in Lancashire Posted on 30/09/2022 , work completed 29/09/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I am sure Chris will be very happy with your kind comments. We look forward to working with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Great work from start to finish
Customer Service
Quality
Value
Great guys at APG, they installed a 6.12 Kwh solar to my property with 5.12Kwh battery and solar diverter for my hot water. Great services. Will be using again. Keep up the good work.
Customer in Lancashire Posted on 12/09/2022 , work completed 01/09/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. We look forward to working with you in the future and thank you once again for your recommendation from all the team at APG.
Very Professional
Customer Service
Quality
Value
Had my Annual Gas Central Heating Boiler Service. From my initial phone call to arrange the appointment until work completed, the staff were very friendly, helpful and acted in a Professional manner. I got a call from the engineer before the appointment time to confirm it was ok for him to attend and when he arrived he was very polite courteous and considerate During the appointment the engineer told me every step of the way what he was doing. I have used APG for many many years and have no hesitation in highly recommending them.
Customer in Lancashire Posted on 19/08/2022 , work completed 17/08/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a recommendation for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future & would like to thank you once again for your Testimonial, from all the Team at APG.
Great work and reliable
Customer Service
Quality
Value
I had a new shower and taps fitted. The communication was excellent, they came on time and carried out a good job. A very professional and efficient company with good quality products.
Sue in Lancashire Posted on 12/08/2022 , work completed 10/08/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and will look forward to working with you in the future, from all the Team at APG.
Very professional and knowledgable - great company
Customer Service
Quality
Value
Had a full Solar Panel and Battery install. Price was very competitive and quality of work was excellent. I would Absolutely recommend APG for any electrical work or Solar Panel install. All work carried out themselves and to a high standard.
Kevin in Blackpool Posted on 12/08/2022 , work completed 05/08/2022
Very professional
Customer Service
Quality
Value
We have recently had our boiler replaced by APG. From start to finish the work was carried out in an extremely professional manner by Darren. You got that warm glow of confidence from his first introduction and this continued throughout the process. He kept us informed of progress at every stage and he is obviously a master tradesman. The end result was exactly as we requested. We are very satisfied customers and would highly recommend APG.
Iain in Lancashire Posted on 10/08/2022 , work completed 09/08/2022
The trader replied (on 07/10/2022)
Thank you Iain for taking the time and trouble to leave a review for us. I am sure Darren will be delighted with your kind comments. We look forward to working with you again in the future & thank you once again for your Testimonial, from all the Team at APG.
Highly Recommend
Customer Service
Quality
Value
APG are reliable and trustworthy. The work their team carry out is cost effective and works! Thank you APG
Customer in Lancashire Posted on 25/07/2022 , work completed 22/07/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
New Worcester Bosch boiler fitted removed the old back boiler. Excellent job done good clean workmanship from Harry and James
Customer Service
Quality
Value
New Worcester Bosch boiler fitted and removed the old back boiler. Excellent job done by Harry and James, good clean workers and no problems. Always used APG, an excellent family firm. Highly recommend.
Customer in Lancashire Posted on 24/07/2022 , work completed 22/07/2018
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. I am sure Harry and James will be happy with your kind comments. We look forward to working with you in the future from all the Team at APG.
Radiators fitted quickly
Customer Service
Quality
Value
After chasing my usual plumber for what seemed like forever, to get a price and fitting date for some radiator upgrades, I gave APG a call. Chris came out and priced up the job quickly. Once booked in, APG came round the following week and fitted the new radiators along with some thermostatic valve to existing rads. The job was completed in less than a day, the guys from APG were polite, thorough and cleaned up afterwards. I'm really pleased with the work and would highly recommend APG.
Customer in Lancashire Posted on 19/07/2022 , work completed 18/07/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I am sure all the Staff will be suited with your Testimonial. We look forward to working with you again, from all the Staff at APG.
Electrical Check 14/07/2022
Customer Service
Quality
Value
Excellent communication, advice and customer care by Tom and his colleague who came to inspect the electrics at our home. Prompt referral of issues and concerns which are being addressed. APG are a pleasure to do business with, from the Accounts Dept, Admin and Engineering teams. Well done to all involved the the process. Thank you.
Customer in Lancashire Posted on 15/07/2022 , work completed 14/07/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Thank you so much for mentioning the whole team within your recommendation, I am sure all the staff will be delighted. We look forward to working with you again in the future & thank you once again for your Testimonial, from all the Team at APG.
Boiler Service
Customer Service
Quality
Value
Excellent advice and customer service/ engagement from the Engineer who inspected our boiler yesterday. Well done.
Customer in Lancashire Posted on 15/07/2022 , work completed 14/07/2022
The trader replied (on 07/10/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future, from all the team at APG.
New Worcester-Bosch Boiler
Customer Service
Quality
Value
Very happy with the job from start to finish. It was carried out with professionalism, speed and efficiency. The team are all very friendly, polite and a pleasure to deal with. The job was left clean and tidy and I have no hesitation in recommending them. Happy to support a local family business. Disappointed there was no payment plan in place but I would still use them again nevertheless. Highly recommended.
Customer in Lancashire Posted on 24/06/2022 , work completed 17/06/2022
The trader replied (on 04/07/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with your new boiler installation, the service we provide and with our Team. We are so sorry that you are disappointed we could not offer you finance on this occasion, unfortunately we are going through a transition period at the moment, with a new company. We are hoping to be up and running on the finance side of things, very soon. We look forward to working with you in the future and thank you once again for your recommendation from all the Team at APG.
Boiler Service
Customer Service
Quality
Value
We had a boiler replaced last year by APG and they were brilliant. Any little follow-up jobs were completed quickly and without any fuss or quibble at all. So we booked the annual service for our ATAG boiler. The engineer arrived on time and was polite and efficient, explaining what he had done and a little advice on settings. Easy payment the next day over the 'phone. Great company to use and recommended.
AJ in Lancashire Posted on 17/06/2022 , work completed 16/06/2022
The trader replied (on 04/07/2022)
Thank you AJ, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with your new boiler installation and subsequent boiler service. Recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us. Thank you once again for your testimonial & continued support, we look forward to working with you again in the future, from all the Team at APG.
Plumbing work
Customer Service
Quality
Value
From ringing for a quote to the work being completed (3 different jobs) APG Domestic Services were highly professional and reliable. It was on the expensive side however you get what you pay for! I would highly recommend APG Domestic Services.
Customer in Lancashire Posted on 13/06/2022 , work completed 08/06/2022
The trader replied (on 04/07/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future & thank you once again for your recommendation, from all the Team at APG.
Shower installation
Customer Service
Quality
Value
A new shower was supplied and fitted along with upgrades to the existing electrical supply. The work was neat and the team were courteous and professional. Very pleased with the finished job.
Philip in Lancashire Posted on 06/06/2022 , work completed 30/05/2022
The trader replied (on 09/06/2022)
Thank you Philip, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and also with our Team. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Landlord Gas Safety Certificate and Service
Customer Service
Quality
Value
Excellent service from APG over the years and would recommend them to anyone. They are fast, efficient and friendly.
Customer in Lancashire Posted on 31/05/2022 , work completed 31/05/2022
The trader replied (on 06/06/2022)
Thank you for taking the time & trouble to leave a review for us. We look forward to working with you again and thank you for your recommendation from all the Team at APG.
Boiler Service
Customer Service
Quality
Value
Very professional, on time, and answered all my questions pertaining to the service provided. Very helpful and recommended.
Customer in Lancashire Posted on 31/05/2022 , work completed 31/05/2022
The trader replied (on 06/06/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you again and thank you for your recommendation, from all the Team at APG.