Boiler not working
I have used APG in the past to service my boiler so when it wasn't working this week I called them out. Last Friday they came and sorted it out and then again with a different problem on Thursday which turned out to be a frozen pipe. On both occasions, I had the same engineer and he was very polite and efficient and had my heat back on and working. I would certainly recommend this company they answer the phone quickly and you are talking to a person instead of having to press several numbers before you can talk to someone. Thank you for keeping me warm this week.
Customer in Lancashire
Posted on 18/12/2022
, work completed 16/12/2022
Recommended
Excellent service
1st rate customer service from both the service desk and the engineer. I booked a boiler service and asked for them to look at a leaky radiator. The engineer was excellent, he was informative and honest in his appraisal. He never looked to up-sell me on anything. On the back of the work carried out today I wouldn't hesitate to recommend them and will certainly use them again myself.
Customer in Lancashire
Posted on 14/12/2022
, work completed 06/12/2022
Recommended
New boiler and shower
The team were very helpful to me from the beginning, informing me what was available and helping me make the right decision to the work being carried out which involved removing the water tank in the attic and the water tank in the cistern cupboard to fitting a new condensing boiler together with a new shower. I would like to thank Harry and his apprentice George and also Les for completing, which was for me such a difficult job, in a very efficient and organised way. I would definitely recommend APG. Many thanks my home is now lovely warm and comfortable.
Customer in Lancashire
Posted on 12/12/2022
, work completed 09/12/2022
Recommended
Replacement boiler
Our boiler gave up the ghost at weekend. I completed on- line form and was contacted on Monday morning. Quote received on Tuesday. New boiler installed and working by Saturday lunchtime. All staff friendly, helpful and as far as I can tell efficient and competent. Thoroughly recommended.
Customer in Lancashire
Posted on 29/11/2022
, work completed 28/11/2022
Recommended
Recommended
Engineer, Darren, arrived as per the appointment to replace my combi boiler. He was friendly, polite and professional throughout. Did the job in a day. When finished, he explained all the controls in detail. Left my property clean and tidy and took all the old parts away. Would highly recommend this company.
Jacqueline in Lancashire
Posted on 07/11/2022
, work completed 04/11/2022
Recommended
Very polite and professional gentlemen
Just had my bungalow rewired and the two gentleman were extremely polite and helpful and couldn’t do enough even though the job turned out to be a lot harder than first thought. I just had a couple of small issues and they came out and sorted it straight away, would not hesitate to recommend them.
Customer in Lancashire
Posted on 02/11/2022
, work completed 02/11/2022
Recommended
Boiler repair
The fan on my boiler (used to purge the exhaust gases was identified as having reached the end of its life - bearings very noisy) and arrangement was made to have it replaced. On the date arranged the APG engineer arrived on time and proceeded to replace the fan. This was done without any problem and the boiler was returned to service on what was one of the coldest days this year so far. APG are always very efficient and very tidy whenever they do any work for me. My only problem with recommending them is that I hope they don't get too busy and unable to attend to me when I need their services,
Customer in Lancashire
Posted on 20/10/2022
, work completed 18/10/2022
Recommended
First class
Work was carried out extremely efficiently at a very competitive price I can highly recommend this company
Customer in Lancashire
Posted on 17/10/2022
, work completed 11/10/2022
Recommended
Installation of solar panel on garage roof
I contacted APG for a quote to install solar panels on my garage roof. APG responded quickly, Peter calculated that the maximum number of solar panels that would fit was five and on 30th of August quoted for the work. Price was OK so asked them to proceed. Yesterday, 29th of September, the team arrived to install the solar panels and invertor and install a new consumer unit. All done in 3 hours, the team worked hard, took away all of the packing material and cleaned up. At the end of the job Chris explained everything about the system, and everything is working great. Thank you, really pleased.
Customer in Lancashire
Posted on 30/09/2022
, work completed 29/09/2022
Recommended
Great work from start to finish
Great guys at APG, they installed a 6.12 Kwh solar to my property with 5.12Kwh battery and solar diverter for my hot water. Great services. Will be using again. Keep up the good work.
Customer in Lancashire
Posted on 12/09/2022
, work completed 01/09/2022
Recommended
Very Professional
Had my Annual Gas Central Heating Boiler Service. From my initial phone call to arrange the appointment until work completed, the staff were very friendly, helpful and acted in a Professional manner. I got a call from the engineer before the appointment time to confirm it was ok for him to attend and when he arrived he was very polite courteous and considerate During the appointment the engineer told me every step of the way what he was doing. I have used APG for many many years and have no hesitation in highly recommending them.
Customer in Lancashire
Posted on 19/08/2022
, work completed 17/08/2022
Recommended
Great work and reliable
I had a new shower and taps fitted. The communication was excellent, they came on time and carried out a good job. A very professional and efficient company with good quality products.
Sue in Lancashire
Posted on 12/08/2022
, work completed 10/08/2022
Recommended
Very professional and knowledgable - great company
Had a full Solar Panel and Battery install. Price was very competitive and quality of work was excellent. I would Absolutely recommend APG for any electrical work or Solar Panel install. All work carried out themselves and to a high standard.
Kevin in Blackpool
Posted on 12/08/2022
, work completed 05/08/2022
Recommended
Very professional
We have recently had our boiler replaced by APG. From start to finish the work was carried out in an extremely professional manner by Darren. You got that warm glow of confidence from his first introduction and this continued throughout the process. He kept us informed of progress at every stage and he is obviously a master tradesman. The end result was exactly as we requested. We are very satisfied customers and would highly recommend APG.
Iain in Lancashire
Posted on 10/08/2022
, work completed 09/08/2022
Recommended
Highly Recommend
APG are reliable and trustworthy. The work their team carry out is cost effective and works! Thank you APG
Customer in Lancashire
Posted on 25/07/2022
, work completed 22/07/2022
Recommended
New Worcester Bosch boiler fitted removed the old back boiler. Excellent job done good clean workmanship from Harry and James
New Worcester Bosch boiler fitted and removed the old back boiler. Excellent job done by Harry and James, good clean workers and no problems. Always used APG, an excellent family firm. Highly recommend.
Customer in Lancashire
Posted on 24/07/2022
, work completed 22/07/2018
Recommended
Radiators fitted quickly
After chasing my usual plumber for what seemed like forever, to get a price and fitting date for some radiator upgrades, I gave APG a call. Chris came out and priced up the job quickly. Once booked in, APG came round the following week and fitted the new radiators along with some thermostatic valve to existing rads. The job was completed in less than a day, the guys from APG were polite, thorough and cleaned up afterwards. I'm really pleased with the work and would highly recommend APG.
Customer in Lancashire
Posted on 19/07/2022
, work completed 18/07/2022
Recommended
Electrical Check 14/07/2022
Excellent communication, advice and customer care by Tom and his colleague who came to inspect the electrics at our home. Prompt referral of issues and concerns which are being addressed. APG are a pleasure to do business with, from the Accounts Dept, Admin and Engineering teams. Well done to all involved the the process. Thank you.
Customer in Lancashire
Posted on 15/07/2022
, work completed 14/07/2022
Recommended
Boiler Service
Excellent advice and customer service/ engagement from the Engineer who inspected our boiler yesterday. Well done.
Customer in Lancashire
Posted on 15/07/2022
, work completed 14/07/2022
Recommended
New Worcester-Bosch Boiler
Very happy with the job from start to finish. It was carried out with professionalism, speed and efficiency. The team are all very friendly, polite and a pleasure to deal with. The job was left clean and tidy and I have no hesitation in recommending them. Happy to support a local family business. Disappointed there was no payment plan in place but I would still use them again nevertheless. Highly recommended.
Customer in Lancashire
Posted on 24/06/2022
, work completed 17/06/2022
Recommended
Boiler Service
We had a boiler replaced last year by APG and they were brilliant. Any little follow-up jobs were completed quickly and without any fuss or quibble at all. So we booked the annual service for our ATAG boiler. The engineer arrived on time and was polite and efficient, explaining what he had done and a little advice on settings. Easy payment the next day over the 'phone. Great company to use and recommended.
AJ in Lancashire
Posted on 17/06/2022
, work completed 16/06/2022
Recommended
Plumbing work
From ringing for a quote to the work being completed (3 different jobs) APG Domestic Services were highly professional and reliable. It was on the expensive side however you get what you pay for! I would highly recommend APG Domestic Services.
Customer in Lancashire
Posted on 13/06/2022
, work completed 08/06/2022
Recommended
Shower installation
A new shower was supplied and fitted along with upgrades to the existing electrical supply. The work was neat and the team were courteous and professional. Very pleased with the finished job.
Philip in Lancashire
Posted on 06/06/2022
, work completed 30/05/2022
Recommended
Landlord Gas Safety Certificate and Service
Excellent service from APG over the years and would recommend them to anyone. They are fast, efficient and friendly.
Customer in Lancashire
Posted on 31/05/2022
, work completed 31/05/2022
Recommended
Boiler Service
Very professional, on time, and answered all my questions pertaining to the service provided. Very helpful and recommended.
Customer in Lancashire
Posted on 31/05/2022
, work completed 31/05/2022
Recommended