APG Domestic Services Limited

I always use these guys. They always come round as soon as they can. Whoever it is, is always really pleasant and explains things easily (even to an idiot like me). The fact it's a different person every time but they are all so brilliant says a lot about the culture of the company. I wouldn't hesitate to recommend such reasonably priced quality.

From phoning Mel at 0900 on Monday 22nd September, 2021, to enquiring about a plumber to come and advise about what to do about a cracked cistern, to fitting a new toilet and cistern by 1600 on Wednesday 24th September, 2021, I was very impressed with their effectiveness and efficiency. After the initial visit on the Wednesday morning I received a phone call within a few hours with several quotes. After accepting one of the quotes another plumber arrived within the hour to do the job. I have used this firm before to service my boiler and have no hesitation in recommending them. The only reason I haven't given them 5 stars for quality and value is because the system didn't fit flush to the wall and I had to do a bit of joinery to remedy this. As for value I didn't get any more quotes to make a comparison but that was my fault not APG's.

First time dealing with this company, but everyone was polite and helpful, from the lady booking the job to Luke who came and repaired our boiler. He arrived on time, was polite and knowledgeable and repaired it quickly. We are happy to recommend this local company and will definitely use their services again. Thank you

Our boiler and heating system installed over 20 years ago started rumbling and banging so we decided on a replacement. We contacted APG who had previously installed a new bathroom for us, Chris visited to inspect the system, and submitted a quote which we thought was acceptable for the job, and less than a week later Darren and Marshall arrived to carry out the installation. They were very polite and professional, explaining what they were doing and why. It was great when they drained the system seeing the waste water turn from dirty coffee to clean water. They dealt with all the problems which an old and complicated system could throw at them, and completed the work in two days with a minimum of disruption and mess. We would certainly recommend APG for all plumbing related work, and will have no hesitation in using them in future.

We've been using APG for years and have always been totally happy with their work and the professionalism of their staff. We have an annual boiler service along with other plumbing jobs over the years. I would highly recommend APG.

Annual service for the boiler. Arrived on time and was very professional. Service completed promptly and without any mess. Very pleased.

We had a leaking tap and employed APG to fit a new one. We received courteous attention, the plumber turned up when promised, he was polite & tidy. Another great service delivered by APG

This is the first time we have used APG, having read some reviews and being quoted the cheapest price we could find we decided to use them. It turned out to be a great decision, the work carried out was fantastic and their helpful and honest opinion helped us make the right decision on our boiler system. The workmen were friendly and efficient. Our heating system is now working better than it ever has done! We would highly recommend using APG.

Having used APG for several years, I have no hesitation in recommending the company. From emergency repairs to an old boiler (once squeezing me in on Christmas Eve) to installing a new boiler and radiators, the engineers are always knowledgeable and polite. Every job has been done well, with explanations given as to what needs doing and options presented clearly so I could make informed choices. Today's job was a routine annual boiler service, which was completed efficiently and thoroughly. I have total confidence in the company and every person I have either spoken to in the office or who has come to my house to complete work has been helpful and professional.

Whilst carrying out routine service on our boiler and separate gas fire, the Technician spotted a dangerous fault on the fire. He was able to isolate the fire and arrange for the fault to be rectified by APG (I hope): until which time the fire cannot be used. The fault found had the potential of causing an explosion (and nearly did)! Thanks APG - job well done

I asked APG to repair a leaky shower pipe. An appointment was made for Thursday. Later in the day I received a call asking if a plumber could come early. He came, sorted the leak, cleaned up and left. The invoice arrived the next morning. Everyone was polite, cheerful and respectful. A fab service, thanks!

I have to particularly thank Mel at APG who went beyond what you expect from a company when an online Franke retailer failed to honour a warranty. The situation arose when a waste master was found to be faulty when the plumber tried to install it. Numerous phone calls and e-mails to the supplier Sinks.co.uk achieved nothing. We had been waiting 6 weeks for a replacement or a fix. Mel took over when she rang to enquire about the delay. After explaining the situation to her she contacted Franke on our behalf and the problem was fixed the following day. Excellent friendly company who exceed expectations.

During a routine boiler service on 21st January the engineer from APG advised us that our boiler was severely corroded and required replacement ASAP. He offered to show me the problem but I was happy to accept his explanation. He made a temporary repair and arranged for a quote to be given that very day for the boiler I wanted. The company went out of their way to arrange installation for Wednesday 27 January. The new boiler was fitted, central heating system flushed and house warm before tea time. A great job, very clean and carried out by an engineer who obviously new his stuff. Many thanks to all involved.

I needed a new boiler so I contacted APG following a recommendation from a friend. The boiler was fitted with very little disruption or mess and I'm very pleased with the result. The price i was quoted was the price i paid so there were no hidden extra charges. From my initial call to the boiler being installed I found everyone I spoke with to be polite, friendly, and professional. They kept me updated throughout the process and followed up after installation to make sure it had been done to my satisfaction, which it had. I can't rate APG's service highly enough and would definitely use them again.

APG have been servicing my heating system for over ten years, have installed a bathroom, several other small jobs and most recently replaced the boiler and carried out a few upgrades to the system. All the team are helpful and friendly, nothing is too much trouble and everything is carried out in a professional manner and completed to a high standard. I’ve never had a missed appointment or any issues with their work and I have no hesitation in recommending APG.

Just a boiler service this time but I can't rate this company highly enough. Great value, great service and great service engineers and support. Always helpful and polite. Absolutely a Trusted Trader.

APG fitted our en suite to a very high standard. Mark, our bathroom installer, was very polite, tidy and did an excellent job with which we are really pleased. APG are very good at communication and keep you informed of all work that is to be completed and delivered on time.

I've been using APG for 2 years now. I manage a rental portfolio and if I need a gas/electrical safety certificate or having plumbing/electrical issues I wouldn't call anyone else. Well priced, efficient, reliable and the job is done right.

APG are always professional in all aspects of our dealings with them Whether it is the phone booking, the boiler service or bathroom work or any advice/enquiry. During these trying Covid times the engineer was very cover aware and totally safe. We have had 3 bathrooms completely refurbished by them and an annual boiler service for 10 years without any single issue. Keep up the good work

Used APG several times and they always turn up on time and complete the works without issue. A very well run company.

Called out to look at malfunctioning boiler on a cold and frosty morning. Problem explained to me and how to attend to it in the future. Reliable efficient and friendly service at competitive rates. I would definitely recommend this company.

APG have serviced the boiler in our new build house for the last two years and they are reliable and professional. The engineers are knowledgeable and happy to answer any questions about the work they are doing. The work done has always been satisfactory and thorough. They also helpfully reminded me about my boiler service this year which had slipped the radar with everything else going on which was appreciated. Their quotes are also reasonable. I am happy to recommend them to others.

I had already had a quote from British Gas to replace my ancient boiler but decided to go straight to the boiler manufacturer, who set me up with APG as their local accredited installer. Peter from APG came out the very same day and I immediately felt more confident after he talked things through properly with me. I received a quote later that day which was more reasonable than BG. I was able to get an install date quite quickly and the work was completed in the expected time. The plumbers were very neat and tidy, which kept disruption to a minimum. The whole process was relatively painless. We had discussed installation of an electric fire, which was missed off the work order. When I phoned about this Peter again came out immediately to assess the work that needed to be done to complete the job. I received a speedy follow up phone call and invoice after the boiler installation. The invoice was as quoted, and while it was a hefty sum I feel this was in proportion to the amount of work that was needed in my case. Very pleased with the service overall. Will definitely use them again if needed, and would recommend.

This is such an excellent firm - high quality work and great customer service. Couldn't recommend them highly enough.

I contacted APG after we developed a leak on a radiator and another radiator not working. I booked in with the main office, who were very efficient. An engineer attended my property on time, was polite and fixed both radiators in a timely manner. I received an invoice the day after and the price was very competitive. I will most definitely use APG again.