Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Samsung washing machine
Customer Service
Quality
Value
Matthew the repair engineer was brilliant. Explained everything as he was replacing the faulty pump. Fast and professional service
Customer in Somerset Posted on 01/08/2024 , work completed 01/08/2024
Tremendous Service
Customer Service
Quality
Value
I knocked my Samsung tv off the stand and smashed the screen Repair guys came to my house in Dorset, replaced the screen and job done! Great service and highly recommended
Customer in Dorset Posted on 01/08/2024 , work completed 30/07/2024
Tumble Drier Repair
Customer Service
Quality
Value
Ref 6342 Matthew repaired our tumble drier today. He was friendly, pleasant & efficient. Great service!
Customer in Devon Posted on 03/04/2024 , work completed 03/04/2024
Fast appointment and fixed quickly
Customer Service
Quality
Value
Our washing machine failed to complete a cycle so I called for a repair. I was given an appointment the next morning and Matthew arrived by 8.30 - amazing since I only requested it the afternoon before. He was informative and fixed the issue within 30 minutes (replace pump). Very happy with the speed and quality of service.
Customer in Devon Posted on 14/05/2025 , work completed 14/05/2025
Waging machine bearings
Customer Service
Quality
Value
Matthew from repair guys came out to diagnose exact issue , he was already sure he knew . Returned the following week and replaced many parts under warranty. Fast and efficient replacement , cleaned the working area and left us with 100% confidence with his work . We couldn’t have asked for anymore luncheon recommend him to anyone ! Amazing service - thank you
Customer in Devon Posted on 16/04/2025 , work completed 16/04/2025
Tumble Drier Repair
Customer Service
Quality
Value
Matthew recently carried out a warranty repair on our tumble drier. Cannot fault the service received. From initial visit through to sourcing parts and final repair, everything was very quick, professional and received good communication on appointment dates and arrival times. Thank you.
Customer in Somerset Posted on 24/04/2025 , work completed 24/04/2025
Dishwasher repair
Customer Service
Quality
Value
Excellent and professional repair to sort a tricky problem Matthew was very helpful well done the issue was a partially broken cable which was hard to find but Matthew found it by sheer persistence
Customer in Somerset Posted on 29/04/2025 , work completed 28/04/2025
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset Posted on 11/02/2025 , work completed 11/02/2025
Friendly and efficient
Customer Service
Quality
Value
Second time I've had these guys out. Friendly, efficient knowledgeable. Wouldn't hesitate to recommend them.
Customer in Devon Posted on 19/02/2025 , work completed 19/02/2025
Loud Noises when spinning
Customer Service
Quality
Value
Pete and Matt called me 25 minutes before they arrived. Both guys were very polite and courteous. They thoroughly examined the washer/dryer but were unable to replicate the noise. They checked everything over and tightened up any relevant nuts. They moved the machine slightly. They told us to monitor the noise. I did send them a recording of the noise.
Customer in Somerset Posted on 08/01/2026 , work completed 26/01/2008