Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Prompt and helpful
Customer Service
Quality
Value
My fridge was leaking water over the floor. Matthew took it all apart identified the fault quickly and sorted it. He also showed me how to take apart bits of the shelving I had been struggling to get to. Really helpful man thank you Matthew
Customer in Devon Posted on 03/06/2025 , work completed 03/06/2025
Problem solved.
Customer Service
Quality
Value
After my heat pump tumble dryer suddenly stopped working Kieren visited and was able to identify the problem and the business arranged for the relevant part to be ordered. He returned and fitted it to resolve the problem. They kept me informed of the day work would be done with follow-up texts confirming Kieren's arrival time. Excellent service and great communication.
Customer in Posted on 13/06/2025 , work completed 13/06/2025
Excellent service
Customer Service
Quality
Value
Matthew came on a couple of occasions to repair our washing machine, first time to diagnose and then once the parts had arrived he came and repaired our machine and made it nice and quiet again. Professional and courteous, and extremely knowledgeable in his field of expertise.
Customer in Somerset Posted on 16/06/2025 , work completed 16/06/2025
Excellent Service
Customer Service
Quality
Value
Matthew arrived at 8am for his 8-11am time slot. He worked to repair the electrics on our freezer display as the parts are no longer available. He did an excellent job and we had a lovely chat while he was working. He left everything clean and tidy as was very professional and courteous. Highly recommended
Customer in Devon Posted on 28/11/2025 , work completed 28/11/2025
Matthew, fabulous trader
Customer Service
Quality
Value
Matthew was amazing. Friendly chatty explained everything he was doing. Really great trader. Would happily use him again. And was friendly with our dog. Fabulous customer service
Customer in Devon Posted on 07/11/2025 , work completed 07/11/2025
Great Work, very professional.
Customer Service
Quality
Value
Fantastic communication, didn't have to wait long for an engineer to come out, problem diagnosed and explained thoroughly with detailed synopsis of work needed and time frame. Very polite and professional.
Customer in Devon Posted on 13/11/2025 , work completed 13/11/2025
Great work done fast and efficiently
Customer Service
Quality
Value
Had Matthew round to repair our washing machine today. Arrived promptly with a message to say when he was coming and had all the parts required to complete the job. Job was done efficiently and with the minimal amount of mess and fuss. Washing machine was tested twice to make sure all was good and Matthew even placed the machine back in place before reconnecting and making sure there were no leaks. Machine is now good as new.
Customer in Somerset Posted on 18/09/2025 , work completed 18/09/2025
Excellent service
Our Samsung washing machine became very noisy 3 1/2 years from new. Under the 5 years warranty they sent out an authorised repairer from the Repair Guy's named Kieren who was absolutely brilliant, professional & friendly and took the time to explain the repair of a new drum,bearing & seals and various outher new parts of which i found interesting & to be great customer service from Kieren. The job was completed quickly with no fuss & no mess. I highly rate them Repair Guy's Thank you!
Customer in Cornwall Posted on 24/09/2025 (Reviewer did not use service)
Appliance pick up
Customer Service
Quality
Value
Matthew arrived exactly on time,despite not being given the exact address. Very smartly turned out,and driving the cleanest tradesman’s van I’ve ever seen!!
Customer in Somerset Posted on 27/09/2025 , work completed 27/09/2025
Friendly and Professional
Customer Service
Quality
Value
Had my TV repaired by Craig from the repair guys. He was very friendly and professional and got the job done promptly. A great service.
Customer in Plymouth Posted on 31/10/2025 , work completed 31/10/2025