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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Matthew visited today to repair my Samsung washing machine after it stopped working. Once I had described the issue he knew exactly how to repair it and carried out the work efficiently and was considerate enough to set the machine onto a self clean before leaving due to it having standing water for the last week. The machine was still under warranty and Matthew was very helpful with advice on repairs once the warranty expires. He was very polite and conversational.
Customer in Somerset Posted on 07/07/2022 , work completed 07/07/2022
Recommended
Great Service
Customer Service
Quality
Value
We had John-Andrew to look at our washing machine. He was efficient, friendly and gave us loads of helpful advice without being patronising. Highly recommended. Thank you John-Andrew!
Customer in Devon Posted on 16/07/2022 , work completed 15/07/2022
Recommended
LG tv repair
Customer Service
Quality
Value
Craig from Repairguys was very friendly and efficient and punctual! He came initially to assess the fault and then returned on 18/7/22 to replace the screen, as diagnosed. Also, the communication with the office was really good. They were very professional and helpful and kept us updated…… Good service all round, thanks very much.
Customer in Cornwall Posted on 19/07/2022 , work completed 18/07/2022
Recommended
SAMSUNG FRIDGE FREEZER
Customer Service
Quality
Value
I would recommend the Repair guys. Great service from start to finish. Pre warning on time of arrival. Turned up on time. Vast knowledge of product, carrying out many checks. Solved the problem and gave advice moving forward for care and up keep of product.
Customer in Torbay Posted on 27/07/2022 , work completed 19/07/2022
Recommended
On time, polite & my fridge freezer is fixed.
Customer Service
Quality
Value
John Andrew arrived on time and was polite and courteous. Got right on with the job in hand & when he found the issue he explained to us what was causing the problem. He also advised us when we asked if there was anything we could do to prevent it happening again. Everything was checked thoroughly before he left & the work area was left clean & tidy. Really impressed with the service.
Customer in Devon Posted on 19/08/2022 , work completed 19/08/2022
Recommended
Excellent customer service
Customer Service
Quality
Value
John came to repair our hob. Very polite and courteous - extremely knowledgeable - clean and tidy worker - ordered the parts and repaired the hob within a week. One extremely satisfied customer - Thank you John!
Stephen in Devon Posted on 26/01/2023 , work completed 25/01/2023
Recommended
Good job, fixed washing machine, nice repair man.
Customer Service
Quality
Value
Matthew arrived on time and quickly got on with the job in question, he was polite and chatty while doing a good job of fixing the washing machine, the machine was put back in place and Matthew cleaned up though he didn't make a lot of mess. I was very pleased with Matthew he was a really nice man, would defiantly recommend Matthew and the company.
Customer in Somerset Posted on 10/03/2023 , work completed 02/03/2023
Recommended
Repairs to fridge.
Customer Service
Quality
Value
Initial visit to diagnose problem and order part. Took longer than I would have hoped. Second visit saw wrong part had been ordered but the engineer John was fantastic. He had the required part on his van and fitted it with no fuss. He was very professional and explained what was wrong with the fridge and what had been done to make it right. He was clean and tidy, very helpful and left the room and appliance set up as we wanted. Could not have been any better. Thanks to John for the great job done.
Keith in Devon Posted on 22/03/2023 , work completed 21/03/2023
Recommended
Matthew, what a man
Customer Service
Quality
Value
Grand job. Turned up on time, is kind, courteous, friendly, knowledgeable, clean and quick. What a professional. Good to see companies can still deliver.
Andrew in Somerset Posted on 23/03/2023 , work completed 23/03/2023
Recommended
Great service
Customer Service
Quality
Value
John concluded that one of the motor brushes were burnt out on our Samsung washing machine. To be on safe side he replaced the motor and fully tested the machine. Good service and very neat and tidy. Just as well it was done under Samsung warranty!
Customer in Devon Posted on 28/03/2023 , work completed 28/03/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.