Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fast and reliable
Customer Service
Quality
Value
Samsung TV fault diagnosed on first call and part supplied and fitted on second call. Texted to let me know which day call would be and texted the time of the call the evening before in both cases - a great help. Engineer very respectful of our house being careful to remove shoes before entering. Pleasant manner and speedy work. Would highly recommend.
Customer in Devon Posted on 29/09/2022 , work completed 28/09/2022
Brilliant Service
Customer Service
Quality
Value
Matthew came today to repair my Samsung washing machine. Very polite and found the problem quickly and sorted it. Speed and efficiency. All left clean and tidy and with a smile all the time. Excellent service.
Shirley in Somerset Posted on 29/09/2022 , work completed 29/09/2022
Great service
Customer Service
Quality
Value
Matthew attended to our broken diswasher. He was great, efficient and the diswasher was fixed in no time. Highly recommend and will definitely use again.
Customer in Somerset Posted on 09/09/2022 , work completed 08/09/2022
Matthew engineer
Customer Service
Quality
Value
Matthew was very efficient and texted me on arrival time .He was on time . He was very friendly and helpful . I’m one happy lady my washing machine is fixed . Thank you Matthew
Customer in Devon Posted on 22/11/2022 , work completed 22/11/2022
Exceptional
Customer Service
Quality
Value
Exceptional service. The company did as they promised, they worked in a reasonable timeframe. Had to wait for parts, but who doesn't. Craig was professional, courteous and considerate. Wouldn't hesitate to use again.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 29/09/2022
Amazing!
Customer Service
Quality
Value
Quick and excellent service with experienced engineers who are reassuring and helpful. Cannot praise them enough, they go above and beyond for customer service.
Customer in Devon Posted on 16/01/2023 , work completed 16/01/2023
Great service
Customer Service
Quality
Value
These guys were called out by Richer Sounds to fix my TV. Very prompt service. I was kept informed throughout every step of my repair( including where parts were ordered, their arrival and completion) I was given a time frame for everything and always kept informed of any developments. My TV is back, fixed and looking at the paperwork has been given a full service. I would not hesitate to use this company again. All of this and I never left my home either .
Steve in Plymouth Posted on 24/01/2023 , work completed 24/01/2023
Fantastic Service
Customer Service
Quality
Value
Thank you Matthew and Hayden for repairing our Samsung oven. Wonderful service as usual and so far so good the oven is working great again!! The repair guys are the best ever!! Wonderful service, very pleasant guys and keep you informed at all times. Matthew texted to say he would be with us in 30 mins. Can't recommend them highly enough!
Customer in Devon Posted on 12/04/2023 , work completed 11/04/2023
Washing machine repair
Customer Service
Quality
Value
Very helpful and informative engineer. Initial visit to find problem, part ordered and returned to fit this.
Customer in Somerset Posted on 20/03/2023 , work completed 20/03/2023
Superb Service
Customer Service
Quality
Value
Kieren has been out a couple times and each time is professional and kind! Credit to the company I would say 😁
Customer in Cornwall Posted on 06/06/2023 , work completed 25/05/2023