Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
Kieren & Ryan sent a text to warn me they would be arriving earlier than planned which suited me very well. They found the fault quickly and replaced the PC board in my washing machine in record time and had it up and running in record time. They were very polite and efficient. I tried leaving a review on which traders but the name Repairguys wasn’t accepted so I rang them with my review instead. All good. Many thanks.
Customer in Cornwall Posted on 27/06/2023 , work completed 27/06/2023
Excellent work
Customer Service
Quality
Value
RepairGuys were engaged to repair my Sony television. The technician, Scott, rang me first, arrived on time and completed an excellent repair. I would definitely use RepairGuys again.
Customer in Torbay Posted on 19/07/2023 , work completed 19/07/2023
Fast , polite and clean after
Customer Service
Quality
Value
Thank you so much for the service provided by Matthew from the Repair Guys on behalf of Samsung . We received his text with the hour that he will be arriving and he was at our door on the dot , came in polite and offered us the best service experience that we have seen in years .
Customer in Somerset Posted on 29/07/2023 , work completed 29/07/2023
Repair
Customer Service
Quality
Value
Pleased with everything. Quick response to my repair, parts came very quickly and fitted within the week. Polite engineers, clean and tidy.
Customer in Cornwall Posted on 03/08/2023 , work completed 02/08/2023
REPAIRGUYS DELIVER
Customer Service
Quality
Value
Very professional, efficient and friendly service from Craig at Repairguys of Exeter. Excellent communication in arranging for a home visit. Work carried out expeditiously. Thank you
Customer in Cornwall Posted on 16/08/2023 , work completed 15/08/2023
LG TV Repair
Customer Service
Quality
Value
Craig, the engineer who came to do the replacement of an LED tv screen on behalf of LG was informative and very efficient. Communication from start to finish was very good. I was informed when the part was available from LG, what date and time slot was available for the install. The engineer arrived spot on time and worked quickly and very tidy. Excellent Service. The work was carried out under warrantee from LG.
Customer in Cornwall Posted on 16/09/2023 , work completed 15/09/2023
Superfast repair
Customer Service
Quality
Value
Excellent swift repair of my Samsung Tumble Dryer. Matthew notified me 30 mins before arrival, then clearly explained the fault and the repair which he was able to sort without ordering parts. Very courteous and polite, thanks very much!
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Above and beyond
Customer Service
Quality
Value
Matthew was booked to fix our dishwasher and he was definitely the best engineer we have ever had. Not only did he isolate the problem which was very complex but he also advised us about some of our plumbing that had been affecting the dishwasher. He was very intelligent, personable and very good at his job. Highly recommend.
Customer in Devon Posted on 05/10/2023 , work completed 27/09/2023
Great Service
Customer Service
Quality
Value
Matthew was really helpful and knowledgeable. Very efficient job and sorted the issue for us quickly. Thanks
Customer in Somerset Posted on 26/10/2023 , work completed 26/10/2023
Proper job done quickly
Customer Service
Quality
Value
The door seal on our Samsung washing machine leaked so we contacted John Lewis from whom we purchased it. The 2 year Samsung guarantee had just expired but John Lewis had a 5 year guarantee. They referred us to Samsung who sent a repair man and the door seal was replaced under the 5 year John Lewis guarantee with no charge to us. Hyaden the repair man was polite, efficient and quick. Having replaced the door seal he then did a water test to check that all was well.
Customer in Devon Posted on 15/12/2023 , work completed 14/12/2023