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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
A Job Well Done .
Customer Service
Quality
Value
We discovered that we needed an amplifier and power pack for our smart TV because living in a dip to get a proper signal this was quite essential, Obviously, with COVID 19 we thought it might well be nigh impossible to get this sorted but rang the Repair Guys in Marsh Barton and the boss Steve rang us back. Steve was very helpful and it was decided he pick up the essential parts in the morning personally which is exactly what happened. He drove to our house at the time discussed and was very professional, very good standard of workmanship and generally very good standard of service. I would definitely use them again!
Jeremy Posted on 01/04/2020 , work completed 25/03/2020
Recommended
Great job, flexible & cost-effective
Customer Service
Quality
Value
I needed to get a damaged screen replaced on a Samsung 40" TV - Steve was very helpful and went out of his way to get a cost-effective replacement done for me. Although not a cheap repair, The RepairGuys didn't just write-off my TV as certain other companies did, and it was still around £100 less that buying a new equivalent Samsung. They also arranged things so that I could drop the TV in and pick up less than a couple of hours later. Would definitely recommend!
Customer in Somerset Posted on 06/06/2020 , work completed 05/06/2020
Recommended
Endorsement Reference Excellent company
Customer Service
Quality
Value
Yes I was very happy with the work. the washing machine stopped working the trader was professional from start to finish. Everyone who works there is easy to talk to and very friendly. The trade was very knowledgeable and knew which part to order just over the phone. after given a time slot which they stuck to this even though the first engineering was sick.
Customer, Endorsement Reference Posted on 14/07/2020 , work completed 10/03/2020
Recommended
Thank you I would Recommend to Anyone
Customer Service
Quality
Value
Took away TV, fixed it, phoned me to make sure it was still working, having looked at it twice. The people in the workshop and the office were so nice. I would recommend them to anyone
Which? Trusted Traders Consumer Posted on 27/08/2020 , work completed 19/08/2020
Recommended
The trader replied (on 27/08/2020)
Thank you, I'm pleased that we were able to repair it in the end.
Big Thank You
Customer Service
Quality
Value
Came before 9 am, very efficient and fixed our fridge freezer really quickly.
Which? Trusted Traders Consumer Posted on 15/07/2021 , work completed 14/07/2021
Recommended
Repair Samsung tumble dryer
Customer Service
Quality
Value
Good service, text the night before visit with approx visit time, then another 10min before arrival. Pete arrived, polite, efficient and tidy. Repaired dryer. What more could you ask for.
Ben in Cornwall Posted on 26/05/2021 , work completed 26/05/2021
Recommended
Highly recommend
Customer Service
Quality
Value
Call out was to repair our fridge. Matthew the technician called before arriving, came on time, all masked up, super nice guy. Clearly good at his trade. Explained clearly what he was doing and what was wrong with the fridge. Would totally use this company again.
Julie in Devon Posted on 13/05/2021 , work completed 13/05/2021
Recommended
Great work
Customer Service
Quality
Value
The service is 110% perfect Scott the engineer explained everything making sure everything worked tested and tested again. Can give nothing but praise for how professional Scott is and a credit to the company who operate at a very high standard from start to finish.
Customer in Somerset Posted on 21/12/2021 , work completed 21/12/2021
Recommended
Repair a washing machine
Customer Service
Quality
Value
The service engineer that came, Matthew, was very prompt and polite. kept me informed all the while. received a time slot by text and a further text saying he was on his way. The company, in general, is very good at arranging the appointment.
Customer in Exeter Posted on 23/03/2022 , work completed (undated)
Recommended
Exceptional
Customer Service
Quality
Value
Exceptional service. The company did as they promised, they worked in a reasonable timeframe. Had to wait for parts, but who doesn't. Craig was professional, courteous and considerate. Wouldn't hesitate to use again.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 29/09/2022
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.