Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

410 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
410 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
John - RepairGuys
Customer Service
Quality
Value
John visited our home today to repair our Samsung washing machine which was very noisy in use. John did an excellent job and the issue is resolved.
Customer in Devon Posted on 30/03/2023 , work completed 30/03/2023
Great friendly helpful Service
Customer Service
Quality
Value
I think guys name was Chris. So helpful and even helped mount TV on the wall as needed two people and then set up everything on TV! Nothing a bother and really knew what he was doing….all set up again and ready to view. Stunning service. This is my first time using this company that does work for Sony.
Customer in Cornwall Posted on 25/04/2023 , work completed 25/04/2023
great work
Customer Service
Quality
Value
Pete called and told us what time he would arrive, he did just that, replaced my tumble dryer door which had fallen and smashed. Pete did all the checks etc, was very pleasant and polite and took our old door away and gave great service.
Customer in Cornwall Posted on 22/04/2023 , work completed 20/04/2023
Fantastic customer service
Customer Service
Quality
Value
Matt was excellent, very thorough and found the cause of the issue almost immediately. He made the whole process very easy as we need a replacement appliance he dealt with all communication so we don’t need to explain the whole thing over again! Would highly recommend.
Customer in Cornwall Posted on 22/04/2023 , work completed 17/04/2023
Amazing work
Customer Service
Quality
Value
My washing machine wasn’t finishing its cycle but Matthew came in found the problem and sorted it. Very professional and was even good with my very nosey dogs. Washing machine is now up and running in no time. Thanks again.
Customer in Somerset Posted on 24/04/2023 , work completed 24/04/2023
Another great repair
Customer Service
Quality
Value
I’ve used Repairguys on 3 occasions now and each time, their service has been excellent. They collect your items and within hours, they send you a quote and carry ou5 th3 repair as soon as they have obtained the parts, keeping you informed all the time. Great job guys!
Customer in Cornwall Posted on 11/05/2023 , work completed 11/05/2023
Samsung oven/microwave repair
Customer Service
Quality
Value
The initial visit was organised quickly and the identified warranty repair needed. Took 10 days for parts to arrive but final visit organised very quickly. Additional parts ordered to cover a number of options. Repair completed quickly and efficiently. Microwave tested. Efficient and effective repair service.
Customer in Cornwall Posted on 07/06/2023 , work completed 07/06/2023
Excellent service
Customer Service
Quality
Value
Arrived on time, courteous, thoughtful and with a smile. Quick repair with no mess. Thank you Craigx.
Customer in Plymouth Posted on 30/05/2023 , work completed 30/05/2023
Friendly and efficient
Customer Service
Quality
Value
The appointment was arranged for the next working day, much to my relief. He arrived promptly and was polite, friendly and helpful. He took great care of my property and with due consideration for us as a vulnerable household. The washing machine was fixed in the same visit and everything put back exactly as he found it.
Customer in Somerset Posted on 05/06/2023 , work completed 05/06/2023
Excellent
Customer Service
Quality
Value
Kieren & Ryan sent a text to warn me they would be arriving earlier than planned which suited me very well. They found the fault quickly and replaced the PC board in my washing machine in record time and had it up and running in record time. They were very polite and efficient. I tried leaving a review on which traders but the name Repairguys wasn’t accepted so I rang them with my review instead. All good. Many thanks.
Customer in Cornwall Posted on 27/06/2023 , work completed 27/06/2023