Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

437 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
437 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fast and afficant
Customer Service
Quality
Value
Matthew was awesome. Fixed my washing machine and had a laugh whilst he worked. Was really nice to have a happy repair guy.
(your username) Posted on 07/06/2024 , work completed 07/06/2024
Matthew was Awesome
Customer Service
Quality
Value
Matthew came to fix my ice maker and was super fast and efficent also explained why it had broken and how to prevent it happening again
Customer in Somerset Posted on 06/06/2024 , work completed 06/06/2024
Matthew was amazing.
Customer Service
Quality
Value
Matthew came out to diagnose the machine and found a fault which he recommended a repair. He was very professional and prompt. The repair was carried out by kieran unfortunately and it wasn't completed correctly causing new problems. Luckily Matthew came back out today and found the fault quickly and fixed it. He was great and gave honest advice and took his work seriously. He is also an expert in his field. Thank you again Matthew.
Customer in Devon Posted on 31/05/2024 , work completed 31/05/2024
Great service from Matthew
Customer Service
Quality
Value
'The repair guys' sorted out my fridge after a frustrating contact with the manufacturer when I was delivered a damaged product
Customer in Somerset Posted on 30/05/2024 , work completed 30/05/2024
Ice dispenser fixed
Customer Service
Quality
Value
Matthew arrived on time with the correct identified part and fitted it which rectified the problem with the ice maker he had previously diagnosed. All working area was kept clean with care taken in the area. Matthew completed the task in his estimated time with no further issues on the appliance. Recommended.
Customer in Somerset Posted on 30/05/2024 , work completed 30/05/2024
Samsung washing machine repair
Customer Service
Quality
Value
Efficient and friendly repair by Matthew Smith who resolved the problem within an hour replacing the defective pump. Great service and would definitely use the RepairGuys again.
Customer in Somerset Posted on 30/05/2024 , work completed 30/05/2024
Samsung washing machine
Customer Service
Quality
Value
Matthew came out to repair our washing machine under warranty. Received a text 30 minutes prior to inform me that he was on the way. Job was done quickly and mess free, despite having to remove most of the machine's parts. Very knowledgeable, advised on cause of fault and how to avoid in future.
Customer in Devon Posted on 26/05/2024 , work completed 24/05/2024
Fantastic
Customer Service
Quality
Value
Quick response to call out and kept up-to-date with call out time . On arrival Matthew was polite and very knowledgeable, found the issue with our washing machine quickly and was able to repair it there and then . Will definitely be using Matthew again,thank you .
Customer in Devon Posted on 13/05/2024 , work completed 10/05/2024
Samsung American Fridge/Freezer
Customer Service
Quality
Value
Matthew send a message prior to arrival and turned up bang on time. Our ice maker was crushing ice rather than cubed so I cleared the freezer section near to the ice maker in preparation for a lengthy process. Matthew had everything replaced and working within minutes. He certainly knows his stuff. Highly recommend.
Customer in Devon Posted on 07/05/2024 , work completed 07/05/2024
Washing machine
Customer Service
Quality
Value
Matthew messaged me to Say he was 80 mins away, he then arrived on time . He was very pleasant and explained everything as he went. Would definitely use this service again
Customer in Devon Posted on 07/05/2024 , work completed 02/05/2024