Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Annoying bang on Samsumg wachine machine
Customer Service
Quality
Value
Matthew came today to review the annoying bang on my samsung washing machine, sent me a text message before to advise of time he was going to see issue, he knew what it was and got it sorted. we also asked him to remove the music at the end of the cycle - very good and efficent service with a kind and courteous manner
Which? Trusted Traders Consumer Posted on 25/04/2024 , work completed 18/04/2024
Washing machine
Customer Service
Quality
Value
Matthew messaged me to Say he was 80 mins away, he then arrived on time . He was very pleasant and explained everything as he went. Would definitely use this service again
Customer in Devon Posted on 07/05/2024 , work completed 02/05/2024
Excellent and flexible service
Customer Service
Quality
Value
Our TV went kaput in mid-December, and we were very worried that despite an extended warranty, we wouldn't have a working TV in time for Christmas. I called the repair guys to see if they could bring their diagnostic visit forwards and they came the very next day. Fault diagnosed a part was ordered and a follow up visit to fix the TV was arranged in the week before Christmas. The fix took just 20 minutes and we were back up and running. Very impressed with this company. All the people I spoke to were friendly and knowledgeable and they managed to fit us in at a busy time of year.
Customer in Plymouth Posted on 09/01/2024 , work completed 19/12/2023
Good quality service
Customer Service
Quality
Value
Matthew came to work on our Washing Machine after it had sprung a leak. He was on time and very knowledgeable and the problem has been resolved. First class service, would recommend.
Customer in Somerset Posted on 11/01/2024 , work completed 11/01/2024
Fantastic Service
Customer Service
Quality
Value
Fast, friendly, superbly efficient service by Ryan. (Washing machine). Left contact number if any problems when using the machine later that day. No problems, machine working perfectly now. Would highly recommend.
Customer in Devon Posted on 14/03/2024 , work completed 13/03/2024
Great work
Customer Service
Quality
Value
Matthew was very helpful, informative and thorough – he did a great job and I am happy to recommend the Repair Guys.
Customer in Devon Posted on 15/03/2024 , work completed 15/03/2024
Samsung TV repair
Customer Service
Quality
Value
Great service . Excellent communication with technician arriving on time stated. Fast repair and TV as good as when first purchased. Would recommend and use again. Many thanks.
Customer in Torbay Posted on 24/02/2024 , work completed 24/02/2024
Brilliant engineer who knows his stuff!
Customer Service
Quality
Value
Matthew turned up on time and quickly diagnosed the issue with the Samsung fridge. Would definitely recommend.
Customer in Devon Posted on 11/12/2024 , work completed 11/12/2024
Fast TV Repair
Customer Service
Quality
Value
Craig came out and diagnosed a faulty main board within a few minutes. He told me he would order a replacement board and return once it arrived. The part arrived within 3 days and was fitted within 2 working days. Very quick and efficient service, highly recommended.
Customer in Plymouth Posted on 24/12/2024 , work completed 24/12/2024
Washing machine repair
Brilliant service. They worked their attendance around my availability. Contact was great and they turned up when they said they would.
Customer in Devon Posted on 02/01/2025 (Reviewer did not use service)