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Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
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What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Efficient, knowledgeable and friendly
Customer Service
Quality
Value
Matthew was on time. Quickly diagnosed and fixed the fault. Took the time to explain his findings and provided valuable advice/tips on how best to use the appliance and how to avoid common problems. Totally satisfied with the service.
Andrew in Devon Posted on 03/05/2023 , work completed 03/05/2023
Recommended
Technician was punctual and flexible.
Customer Service
Quality
Value
Very happy with service and attention to detail. Courteous and kind. Work was carried out professionally. Thank you very much
Customer in Cornwall Posted on 03/05/2023 , work completed 03/05/2023
Recommended
RepairGuys Pete
Customer Service
Quality
Value
Pete repaired our Samsung Washing Machine after the seal on the door was damaged. He explained what could have caused it and what we should do differently. Highly professional repair.
Customer in Cornwall Posted on 22/05/2023 , work completed 22/05/2023
Recommended
Fab service by Kieren Ref 30112
Customer Service
Quality
Value
Prompt arrival and carried out the job quickly and efficiently! Fab customer service skills - nothing seemed too much trouble and very friendly to chat to while doing the repair on the washing machine. Kieren is a credit to the company and be sure to use again for any future repairs!
Customer in Plymouth Posted on 30/05/2023 , work completed 27/05/2023
Recommended
Professional, Efficient, Friendly and Tidy
Customer Service
Quality
Value
Matthew came to repair our washing machine under warranty. He was very friendly and happy to answer any questions I asked. He was super efficient and really tidy, taking away any packaging, despite my offering to take it. He removed the faulty parts and fitted the new parts in no time at all. He knew exactly what he was doing, and he did it well. I couldn't be happier. Thank you..
Customer in Devon Posted on 01/06/2023 , work completed 01/06/2023
Recommended
Dishwasher
Customer Service
Quality
Value
Matthew arrived as instructed and did a thorough job although no actual fault found Nice friendly service. Problem solved
Customer in Devon Posted on 05/05/2023 , work completed 05/05/2023
Recommended
Great work completed quickly
Customer Service
Quality
Value
Friendly engineer, completed the work quickly, explained the problem, answered all my questions. Would definitely use again.
Customer in Cornwall Posted on 09/05/2023 , work completed 09/05/2023
Recommended
Another great repair
Customer Service
Quality
Value
I’ve used Repairguys on 3 occasions now and each time, their service has been excellent. They collect your items and within hours, they send you a quote and carry ou5 th3 repair as soon as they have obtained the parts, keeping you informed all the time. Great job guys!
Customer in Cornwall Posted on 11/05/2023 , work completed 11/05/2023
Recommended
TV repair
Customer Service
Quality
Value
Craig was very quick and efficient with his work and was very polite friendly and professional. He’s a credit to the company. He notified me every step of the way.
Customer in Cornwall Posted on 15/05/2023 , work completed 15/05/2023
Recommended
Proper job done quickly
Customer Service
Quality
Value
The door seal on our Samsung washing machine leaked so we contacted John Lewis from whom we purchased it. The 2 year Samsung guarantee had just expired but John Lewis had a 5 year guarantee. They referred us to Samsung who sent a repair man and the door seal was replaced under the 5 year John Lewis guarantee with no charge to us. Hyaden the repair man was polite, efficient and quick. Having replaced the door seal he then did a water test to check that all was well.
Customer in Devon Posted on 15/12/2023 , work completed 14/12/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.