Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Washing Machine Repair
Customer Service
Quality
Value
Matthew was great, polite and clearly understood the issue with the machine, it had been intermittently faulty for a number of weeks. Very informative service, would highly recommend.
Customer in Somerset Posted on 10/10/2024 , work completed 10/10/2024
Fridge freezer
Mathew was very helpful and professional at sorting the problem out I highly recommend his services.
Customer in Somerset Posted on 18/11/2024 (Reviewer did not use service)
Efficient service
Customer Service
Quality
Value
Matthew text to let me know when he would be arriving and arrived on time. He diagnosed the problem quickly, a program upgrade was needed and he promptly sorted it. Fast, efficient and courteous.
Customer in Somerset Posted on 21/11/2024 , work completed 21/11/2024
Faulty dosage in wash machine
Customer Service
Quality
Value
Matthew informed me of his arrival 30 minutes in advance and arrived on time. He immediately identified the issue with my washing machine and resolved it independently without needing any support. I am very happy with the service he provided.
Customer in Somerset Posted on 22/11/2024 , work completed 14/11/2024
Great service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew. Prompt, efficient, polite, friendly and above all, excellent at getting to the route of the problem. Fantastic! Thanks Matthew!
Customer in Devon Posted on 18/10/2024 , work completed 18/10/2024
Washing machine
Customer Service
Quality
Value
Ryan the engineer was very professional in the way he kept informed of the time of arrival and fixed my washing machine very fast but very thorough in His work
Customer in Devon Posted on 11/09/2024 , work completed 11/09/2024
Repair
Customer Service
Quality
Value
Matthew was polite, efficient and tidy whilst at my house. The repair was carried out rapidly and with minimum of disruption.
Customer in Devon Posted on 13/09/2024 , work completed 13/09/2024
TV Repair
Customer Service
Quality
Value
Craig arrived on time with a spare part for my TV. He then quickly replaced the part whilst making friendly chat. Craig reset my TV to make sure it was working. Craig is a very friendly, tidy, and efficient repairman whom I would recommend.
Customer in Cornwall Posted on 24/07/2025 , work completed 24/07/2025
Very thorough job.
Customer Service
Quality
Value
Matthew arrived on time, was very friendly, and did a great job with the washing machine. We had a full explanation of the problem. Matthew then took all the covers off and replaced the broken parts. The machine has never been this quiet, not even when it was out of the box. We are very grateful for the fantastic service provided by Matthew.
Customer in Somerset Posted on 25/07/2025 , work completed 24/07/2025
Kieren repair of Samsung washing machine door seal
Customer Service
Quality
Value
Prompt and efficient replacement of door seal. Clear guidance provided as to how to avoid similar damage in the future. No concerns whatsoever, thank you!
Customer in Devon Posted on 19/06/2025 , work completed 19/06/2025