/
Find a trader
Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Helpful and efficient
Customer Service
Quality
Value
Struggled with Samsung. These people were so helpful and listened. Wouldn’t hesitate to use them again
Customer in Devon Posted on 08/09/2023 , work completed 08/09/2023
Recommended
Excellent Service
Customer Service
Quality
Value
Informed of time of arrival and received text of ETA in 15 minutes.Work carried out very efficiently and set up TV as part of service.Would certainly recommend this firm to others.
Customer in Devon Posted on 12/09/2023 , work completed 12/09/2023
Recommended
LG TV Repair
Customer Service
Quality
Value
Craig, the engineer who came to do the replacement of an LED tv screen on behalf of LG was informative and very efficient. Communication from start to finish was very good. I was informed when the part was available from LG, what date and time slot was available for the install. The engineer arrived spot on time and worked quickly and very tidy. Excellent Service. The work was carried out under warrantee from LG.
Customer in Cornwall Posted on 16/09/2023 , work completed 15/09/2023
Recommended
Friendly, quick and efficient
Customer Service
Quality
Value
Matt came to look at my Samsung tumble drier that seemed to have suddenly seized and smelt of burning. He quickly diagnosed the fault and after confirming by running through the diagnostic checks repaired it on the spot. He finished by completing a PAT test to ensure the machine was safe. Throughout his visit, Matt was friendly, professional and efficient. I would not hesitate to recommend The Repair Guy. Job well done. Thanks.
Customer in Devon Posted on 07/10/2023 , work completed 07/10/2023
Recommended
Excellent fast repair
Matthew text the night before to say that he’d arrive between 8-10am, then text again when he was 35 minutes away. He affected the repair to my fridge display very quickly and then advised on the light which isn’t working in the oven (which was not part of his call-out) Matthew is s personable, friendly and knowledgeable chap who I would highly recommend for appliance repairs
Customer in Devon Posted on 11/10/2023 (Reviewer did not use service)
Recommended
Great work
Customer Service
Quality
Value
Great work by Matthew came to look at my Samsung tumble dryer soon as I told him the horrid sound it was making he knew what was wrong with it without even looking he knows his stuff dryer is now working Great thanks Matthew
Customer in Devon Posted on 07/11/2024 , work completed 06/11/2024
Recommended
A professional job
Customer Service
Quality
Value
Had to have a refrigerator door replaced, received confirmation of repair date in good time. Received an ETA from Matthew on the day of the repair which was accurate to within 10 minutes. The job completed was quick and professional, Matthew provided excellent service in a professional manner, was polite and efficient. If Matthew attends your job you won’t be dissatisfied. Thank you.
Customer in Somerset Posted on 21/10/2024 , work completed 21/10/2024
Recommended
Found fault fast; fitted fix following Friday. Five out of five.
Customer Service
Quality
Value
LG Oled TV, dead, one week after LG's year-long guarantee ended. HOWEVER, as I bought it from Richer Sounds, their six-year cover kicked in and Craig from the Repair Guys (Exeter) turned up as booked; diagnosed dead screen; RS okayed the part replacement, and if I had not got Covid the repair would have happened Friday one week later. Craig returned when safe, neatly extracted the dead'n and stuck in the new'n. Total time taken: twenty (mins) Craig knows his stuff, Richer Sounds are brilliant: maybe there is a god... Happiness!
Customer in Devon Posted on 08/10/2024 , work completed 04/10/2024
Recommended
Top class professional job
Customer Service
Quality
Value
Matthew fixed my dishwasher problem with outstanding skills and consideration for the working environment. Although a return visit was needed for parts I was kept informed every step of the way. I would certainly recommend them.
Customer in Devon Posted on 07/05/2025 , work completed 07/05/2025
Recommended
Life saver
Customer Service
Quality
Value
Matthew turned up on time and got my washing machine working again. I cannot thank him enough. He is courteous, clean, professional and extremely helpful. I had nothing but trouble trying to get an engineer to come out, always cancelling. But this time we got a real engineer to sort the problem out. Thank you again Matthew.
Customer in Devon Posted on 21/12/2024 , work completed 21/12/2024
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.