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Appliance Care Ltd T/A RepairGuys

4.9

540 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
540 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Beko built in dishwasher
Customer Service
Quality
Value
I was visited by Matt at the time slot allocated. He called to say he was on his way and was on time! The service was prompt and efficient, and the problem was found quickly. The machine was not repairable, so it was reported immediately to the insurers, I'm waiting on my new appliance. Thank you.
Customer in Devon Posted on 16/08/2023 , work completed 08/08/2023
Recommended
Samsung Washing Machine
Customer Service
Quality
Value
Thanks to Matt who came at a good time and fixed a faulty drain pump, very professional and everything explained as he was doing it, thank you.
Customer in Somerset Posted on 22/06/2023 , work completed 22/06/2023
Recommended
Professional and courteous
Customer Service
Quality
Value
Very pleasant experience. Scott Chidgey arrived, setup work bench, started work on tv and replaced main PCB and power ECB in less than 30 minutes. Very polite and informative.
Customer in Devon Posted on 01/07/2023 , work completed 28/06/2023
Recommended
Good job
Customer Service
Quality
Value
Mathew was prompt, polite and courteous, seemed to have a good knowledge of repairing our dishwasher and was clean and tidy. Overall very good.
Customer in Devon Posted on 18/07/2023 , work completed 18/07/2023
Recommended
Hop repair
Customer Service
Quality
Value
Matthew arrived on time and parked considerately. He then asked us about the problem and then just got on with the job, explaining the reasons he was doing the job and how to fix it. He spoke clearly as I’m quite deaf and I understood everything he said. Cleared the mess and explained what would happen next. We are very pleased with the service Matthew provided.
Customer in Somerset Posted on 28/06/2024 , work completed 27/06/2024
Recommended
Great workmanship from very knowledgable trader
Customer Service
Quality
Value
Craig and his colleagues at the office have diagnosed the fault with my TV, obtained the replacement part and fitted and set it up. All done efficiently and courteously. Thank you RepairGuys. Highly recommended.
Customer in Plymouth Posted on 02/07/2024 , work completed 02/07/2024
Recommended
Samsung TV Flickering
Customer Service
Quality
Value
Repairguys called us within 48 hours of reporting the issue to Richersounds. An appointment was made within 5 days and Craig turned up promptly on the morning. He quickly diagnosed the fault but had to take the TV to fix. It was returned earlier than expected and the fault was fully repaired. Craig reinstalled the TV and attached all the HDMI and USB connections and made time to explain other problems I was not able to resolve before. Overall a very satisfactory service. If they could offer the loan of a TV on removal it would be excellent.
Customer in Plymouth Posted on 04/07/2024 , work completed 19/06/2024
Recommended
Excellent service
Customer Service
Quality
Value
We had under warranty repair needed for a Samsung washing machine. The initial fix didn’t solve the issue but they promptly returned and diagnosed the issue again and replaced the drum of the machine. Hayden was excellent, polite, communicated well and got the job done quickly and efficiently.
Customer in Devon Posted on 24/07/2024 , work completed 22/07/2024
Recommended
Efficient
Customer Service
Quality
Value
Mathew was fantastic. Arrived on time, was friendly and efficient. Thank you , I was worried as i’ve recently changed my repair contract and was concerned it wouldn’t be as good . but happy now
Customer in Devon Posted on 05/03/2025 , work completed 04/03/2025
Recommended
Excellent Service
Customer Service
Quality
Value
Craig from the Repair Guys (working on behalf of Richer sounds Plymouth) attended and repaired my LG TV which had developed a problem with the sound. He assessed the problem and ordered replacement parts during his first visit. Communication was clear throughout the process and he returned to carry out the repair, which was completed quickly. It is very reassuring when you invest money in high tech products that should things go wrong (as they invariably do) that work is carried out under guarantee by skilled technicians like the Repair Guys to return your product to a fully working condition with the minimum of fuss. Thank you very much.
Customer in Cornwall Posted on 06/03/2025 , work completed 05/03/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.