Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

535 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
535 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
On calling with a sound issue on TV I was given date and text a time schedule the previous day. Engineer arrived wasted no time telling me what was required. Parts were ordered and I was notified of the date he would return. He was prompt and explained as he replaced items and set the TV . I am very happy with the service and engineer. Thank You .
Customer in Plymouth Posted on 31/10/2025 , work completed 31/10/2025
Friendly and Professional
Customer Service
Quality
Value
Had my TV repaired by Craig from the repair guys. He was very friendly and professional and got the job done promptly. A great service.
Customer in Plymouth Posted on 31/10/2025 , work completed 31/10/2025
Great work
Customer Service
Quality
Value
Mathew from Repair guys came to fix my washer/dryer he was very polite and fixed the machine promptly. I was really pleased with the work he was professional and friendly.
Customer in Devon Posted on 30/10/2025 , work completed 29/10/2025
Punctual, polite, tidy and good communication
Customer Service
Quality
Value
Matthew methodically went through his diagnosis and patiently explained the situation to me. No obvious fault found.
Customer in Devon Posted on 29/10/2025 , work completed 29/10/2025
Couldn't be happier
Customer Service
Quality
Value
I used the repair guys when my Samsung Fridge Freezer developed a fault. The booking process was simple and Matthew, the engineer, turned up on time and was very pleasant. A new part was required and this turned up within a week and Matthew returned on a Saturday, to compete the repair, all included in the initial cost. Quick, efficient and friendly, I can't say any more.
Customer in Somerset Posted on 29/10/2025 , work completed 25/10/2025
TV repair
Customer Service
Quality
Value
The TV needed a new screen. Efficient repair process and excellent collection and resetting on return by Craig. Only suggestion would be to provide an estimate of the time it'll take if a repair is possible.
Customer in Cornwall Posted on 27/10/2025 , work completed 27/10/2025
Excellent Service
Customer Service
Quality
Value
Matthew has resolved the issue with our Samsung washing machine that was making abnormal noises during the spin cycle. He stripped out and replaced the suspension struts that support the drum, and now our world is peaceful again. Matthew is a great guy, thorough and very professional in his work. Many thanks!
Customer in Somerset Posted on 25/10/2025 , work completed 25/10/2025
Samsung repair guys.
Customer Service
Quality
Value
Mathew was great. Arrived on time and quickly diagnosed the issue. He was very professional, friendly and certainly knew what he was doing. Also gave me lots of tips to help with stopping future problems which may occur. Highly recommended. Thank you, Mathew.
Customer in Somerset Posted on 24/10/2025 , work completed 23/10/2025
Great work
Customer Service
Quality
Value
Came sooner than told (very long delay initially) (due to a cancellation) Work done quickly and thoroughly, and well explained Great job
Customer in Devon Posted on 23/10/2025 , work completed 23/10/2025
Great service
Customer Service
Quality
Value
Scott from RepairGuys today replaced a circuit board in our TV. He was very polite and courteous and contacted me to inform he was on his way to my property. Great service all round and from my experience I would defiantly use this company again.
Customer in Devon Posted on 15/10/2025 , work completed 15/10/2025