Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

515 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
515 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Washing machine
Matthew came to repair my washing machine machine today service was excellent I would recommend him highly
Customer in Somerset Posted on 22/09/2025 (Reviewer did not use service)
Excellent Samsung Repair team
I was really lucky that Matthew from the repair guys was actually close by when I called. Really efficient in that he came round in a couple of hours. Immediately diagnosed the problem with my Samsung Washing Machine. Parts were ordered and a week later Matthew returned with the parts and fixed my machine. Fast friendly and efficient service. Highly recommended.
Customer in Somerset Posted on 18/09/2025 (Reviewer did not use service)
Fix washer dryer
Customer Service
Quality
Value
Impeccable service as always. Matthew is always friendly and efficient. He even phoned to bring our appointment forward, which was greatly appreciated. He cracks on and gets the job done.
Customer in Somerset Posted on 18/09/2025 , work completed 18/09/2025
Great work done fast and efficiently
Customer Service
Quality
Value
Had Matthew round to repair our washing machine today. Arrived promptly with a message to say when he was coming and had all the parts required to complete the job. Job was done efficiently and with the minimal amount of mess and fuss. Washing machine was tested twice to make sure all was good and Matthew even placed the machine back in place before reconnecting and making sure there were no leaks. Machine is now good as new.
Customer in Somerset Posted on 18/09/2025 , work completed 18/09/2025
Tumble dryer repair
Customer Service
Quality
Value
Our tumble dryer had become very loud and noisy, a repair was booked. Matthew arrived nice and early this morning, he was polite throughout and repaired the tumble dryer quickly and efficiently.
Customer in Devon Posted on 17/09/2025 , work completed 17/09/2025
Great work and done fast
Customer Service
Quality
Value
Mathew the repair guy went above and beyond it fix the problem straight away he came within the time lot
Customer in Devon Posted on 12/09/2025 , work completed 12/09/2025
Repair Of T.V
Customer Service
Quality
Value
The technician was competent, carried out the work quickly and efficiently and was very courteous.
Which? Trusted Traders Consumer Posted on 12/09/2025 , work completed 04/09/2025
Great Job
Customer Service
Quality
Value
Excellent communication throughout, with regular updates on his arrival time. He worked efficiently and demonstrated clear pride in the quality of his work.
Customer in Cornwall Posted on 11/09/2025 , work completed 09/09/2025
Fridge freezer repair
Customer Service
Quality
Value
Kieren from samsung came out and placed the door of our freezer compartment abd also very kindly changed the hinges to the other side. This was not on his job sheet, but he kindly did it for us. Very please with the outcome. Thank you.
Customer in Plymouth Posted on 11/09/2025 , work completed 08/09/2025
Excellent service, quick and professional
Customer Service
Quality
Value
Really excellent call out, the engineer knew his stuff and dealt with the problem very swiftly and professionally
Customer in Devon Posted on 10/09/2025 , work completed 10/09/2025