Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

408 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
408 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Efficient
Customer Service
Quality
Value
Mathew was fantastic. Arrived on time, was friendly and efficient. Thank you , I was worried as i’ve recently changed my repair contract and was concerned it wouldn’t be as good . but happy now
Customer in Devon Posted on 05/03/2025 , work completed 04/03/2025
Prompt and reluable
Customer Service
Quality
Value
Courteous and knowledgeable Turned up when expected Clean and tidy Polite. Efficient and friendly Highly recommend
Customer in Devon Posted on 04/03/2025 , work completed 04/03/2025
Very efficient service
Customer Service
Quality
Value
Excellent service, very efficient turnaround, Craig the engineer was very helpful and a good communication with us, I highly recommend this company for a first class TV and appliance service centre.
Customer in Plymouth Posted on 25/02/2025 , work completed 25/02/2025
Well impressed
Customer Service
Quality
Value
Mathew was fantastic. Arrived on time, was friendly and efficient. Explained in detail what the problem was and he was honest enough to say that the ice box wasn’t worth replacing. Thank you, I’ll be happy to invite you back for future repairs!
Customer in Somerset Posted on 24/02/2025 , work completed 24/02/2025
Friendly and efficient
Customer Service
Quality
Value
Second time I've had these guys out. Friendly, efficient knowledgeable. Wouldn't hesitate to recommend them.
Customer in Devon Posted on 19/02/2025 , work completed 19/02/2025
Repair fridge freezer
Customer Service
Quality
Value
Matthew was courteous and the job was sorted very quickly explaining what had happened so hopefully it doesn’t again. Thank you
Customer in Devon Posted on 14/02/2025 , work completed 14/02/2025
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset Posted on 11/02/2025 , work completed 11/02/2025
Patient and knowledgable
Customer Service
Quality
Value
Matthew attended my property twice to diagnose and fix an 8 year old dish washer. He has assured me that despite being an older more complex machine he would be able to solve the issue. The communication was seamless and honest and I was kept adrift of what was happening along the way. I can recommend the team and the service for their professional expertise and execution Thanks
Customer in Somerset Posted on 10/02/2025 , work completed 21/01/2025
Samsung repair by Matthew
Customer Service
Quality
Value
Just great all-around service, not just by Matthew who was helpful and informative but by the office staff who were easily contacted and helped enormously in my dealings with Samsung. Communication by SMS about the repair was prompt and efficient making the whole process stress-free.
Customer in Devon Posted on 10/02/2025 , work completed 07/02/2025
Great customer service
Customer Service
Quality
Value
Hayden came to help fix a problem with our washing machine. Managed to fix and solve it very fast with the right replacement parts. Quick service and very polite.
Customer in Devon Posted on 07/02/2025 , work completed 03/02/2025