Appliance Care Ltd T/A RepairGuys

Television back light had gone, repair guys contacted me with a time they would pick it up the next day and then when it was fixed they returned it to me quickly in perfect working order. Really happy with the service and I would recommend them.

The TV repair engineer arrived at the specified time and was polite and courteous. His use of protective clothing and method of working was reassuring and the repair was carried out quickly and efficiently. Altogether a very professional and friendly service, both on the phone and in my home.

Extremely helpful and pleasant Technician. Explained how he would solve the issue and got on with the repair. Once completed, allowed me to inspect the repaired model and ask any questions. Really happy with the service provided. Would highly recommend.

43” Samsung TV repair at home. Replacement of mainboard. The Repairguys engineer did a great job and we were notified the previous evening (Sunday) of time slot and also 25 mins before he arrived. Very friendly and professional service. Highly recommend this company.

Great service and reliable,engineer prompt and quick well done Craig and the repair guys would definitely recommend

My oven was repaired really quickly. The engineer had a great attitude and was really friendly, really pleased with the work.

I'm very happy with the Repair guys, never have had so many messages to say on way and what time etc. John Andrew was professional, polite and repaired my dishwasher successfully, very quickly and no mess!

Mathew was very professional, knowledgeable and friendly. He was quick and I felt I could trust and rely on his advice.

My 2020 Samsung TV screen was not working. My supplier (John Lewis) asked RepairGuys in Exeter to look into the problem. The appliance was still under warranty. The company’s response was speedy, professional and friendly. Scott immediately established the problem, ordered the necessary replacement and returned to carry out the repair. I had to change the agreed repair date on two occasions but the company did their utmost to accommodate this despite their heavy work schedule. Once the new screen was fitted Scott carried out all the necessary checks diligently and then helpfully placed the appliances back to its original site (wall mounted) for me. RepairGuys are a breath of fresh air in electrical repair services. No fuss, no hassle - they just got on with the job in hand. Hopefully, I won’t need them again though!

We needed to get our washing machine repaired and the insurance company use Repairguys. Their customer service is superb. They keep you constantly up to date with how things are progressing via both email and text messages. They also do a full check on the machine after the repair; e.g. earth, mains supply and insulation checks along with the pipework, and they also return the machine to its working position. The engineer (Mr. John-Andrew) was friendly and polite. All in all, a very pleasant experience all around!