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Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Replace control board on Samsung tv
Customer Service
Quality
Value
Great service and reliable,engineer prompt and quick well done Craig and the repair guys would definitely recommend
Wayne in Cornwall Posted on 28/03/2022 , work completed 28/03/2022
Recommended
Excellent service
Customer Service
Quality
Value
Excellent, quick, friendly service from Repair Guys. The engineer knows his stuff, very helpful and knowledgeable. Will not hesitate to use his professionalism again.
Customer in Plymouth Posted on 09/02/2022 , work completed 09/02/2022
Recommended
Samsung Fridge Freezer repaired by Matthew
Customer Service
Quality
Value
Matthew arrived very prompt after leaving messages on the time he would arrive . Had full respect for the Covid rules on entering . Found the fault very quickly and carried out the repair . Excellent Customer Service and very professional. Would highly recommend this Company .
Customer in Devon Posted on 08/05/2022 , work completed 06/05/2022
Recommended
Quickly done.
Customer Service
Quality
Value
Good communication from staff to let me know the date and time that they would arrive. Matthew was on time and very polite. Carried out the repair in good time and answered my questions about my washing machine which helped me to better understand how to use it. Thanks.
Customer in Devon Posted on 11/05/2022 , work completed 11/05/2022
Recommended
Television repair
Customer Service
Quality
Value
Excellent service, arrived on time. Fault diagnosed immediately, TV taken away to be repaired in the factory, rang this morning when on their way, arrived promptly. TV replaced and tested. Also set up a secondary TV we have been using. Very friendly and courteous. Explained well, very impressed.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 10/05/2022
Recommended
Reliable service
Customer Service
Quality
Value
Mine was a tv repair carried out under Samsung warranty. I was contacted by the Repairguys to say they would be calling to diagnose the problem which they did on time. The tv repair was completed and the set returned and reinstalled and set up by a very helpful engineer. I would not hesitate in using them again and would recommend to others.
Customer in Cornwall Posted on 21/06/2022 , work completed 21/06/2022
Recommended
Great work and fast
Customer Service
Quality
Value
Mathew was very professional, knowledgeable and friendly. He was quick and I felt I could trust and rely on his advice.
Customer in Torbay Posted on 27/06/2022 , work completed 24/06/2022
Recommended
Great service
Customer Service
Quality
Value
We bought a brand new American fridge freezer and it was faulty. The warranty sent the RepairGuys. Matthew turned up last Friday, triaged the freezer, found the fault and ordered the parts. He turned up today ( 1 week later ) fitted the parts in jig time and tested the whole appliance before he left. Very helpful chap. I don’t WANT to see him again. But if I need someone I hope it’s him
Gary in Devon Posted on 01/07/2022 , work completed 01/07/2022
Recommended
Top class company!
Customer Service
Quality
Value
We needed to get our washing machine repaired and the insurance company use Repairguys. Their customer service is superb. They keep you constantly up to date with how things are progressing via both email and text messages. They also do a full check on the machine after the repair; e.g. earth, mains supply and insulation checks along with the pipework, and they also return the machine to its working position. The engineer (Mr. John-Andrew) was friendly and polite. All in all, a very pleasant experience all around!
Customer in Devon Posted on 11/07/2022 , work completed 11/07/2022
Recommended
Excellent service
Customer Service
Quality
Value
The engineer did everything he could to make me pleased. Excellent Service
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 03/08/2022
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.