Appliance Care Ltd T/A RepairGuys

Pete came out to fix my washing machine today. He was very friendly and worked super fast. I would definitely go to them again for other repairs. He even helped me get rid of a spider! Really great service and customer care. Would definitely recommend.

My Samsung fridge lost its display, so booked for a repair and Matthew the engineer noticed that the wiring on the door was faulty. As it's still under warranty it was free. Only took a few days for the door to be ordered and Matthew came back and put a new one on. Nice and friendly and left kitchen spotless and took all the packaging and old door away in under an hour!

Matthew arrived on time, found the problem and fixed it really quickly on our Samsung washing machine and answered all my questions helpfully. Really great service. Can’t recommend enough

Matthew repaired our washing machine extremely quickly and efficiently. I found him to be extremely polite and helpful. I cannot fault this experience.

Matthew attended on 2 occasions and was polite, efficient and friendly Washing machine was repaired in no time Waited to ensure the machine was left in working order Would thoroughly recommend Matthew to anyone ! Happy customer !

Matthew from The Reoair Guys is one of a small team and an authorised repairer for Samsung devices. We had a fault under guarantee with Samsung and Matthew was in and out in minutes having diagnosed the fault and ordered the part. He later returned to fit the part having given us accurate day and time, followed up with a reminder and an ETA text. He was personable, explained the issue clearly and in layman's terms and fixed the issue without fuss... he also cleaned around the appliance for us. Highly recommended. Thanks.

Following my washing machine breaking down my insurance got me in touch with the repair guys and from the second I spoke to them nothing was too much of an issue. They got my details and booked me in for the same day the customer service from the office was fantastic. At about 3.30 in the afternoon had a text from the engineer Matthew saying he was 10 minutes away and true to his word arrived bang on time. On arrival, Matthews's customer service was outstanding, very polite and very professional. He treated my property with respect. Within 5 mins Matthew had diagnosed the problem and away he went to his van and come back in with a new replacement part and he cracked on and got it sorted immediately. Through Matthew being at my property, he was so kind and made the whole family felt we were in safe hands. Within 15mins the machine was fixed and Matthew run a test on it before leaving to make sure this was all in working order. I will be recommending the repair guys to everyone for any appliance repairs in their homes. They are the best in Devon and Cornwall. Absolutely faultless service from start to finish Thank you so much for everything.

Matthew came today and immediately diagnosed the fault with our Samsung washing machine which he solved without fuss. He then explained functions which we had no idea existed and are not in the manual! From the initial booking two days ago to the repair the service was superb. Thank you so much. Would most definitely recommend.