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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Very thorough job.
Customer Service
Quality
Value
Matthew arrived on time, was very friendly, and did a great job with the washing machine. We had a full explanation of the problem. Matthew then took all the covers off and replaced the broken parts. The machine has never been this quiet, not even when it was out of the box. We are very grateful for the fantastic service provided by Matthew.
Customer in Somerset Posted on 25/07/2025 , work completed 24/07/2025
Recommended
Kieren repair of Samsung washing machine door seal
Customer Service
Quality
Value
Prompt and efficient replacement of door seal. Clear guidance provided as to how to avoid similar damage in the future. No concerns whatsoever, thank you!
Customer in Devon Posted on 19/06/2025 , work completed 19/06/2025
Recommended
TV Repair
Customer Service
Quality
Value
Repaired through Richer Sounds warrenty cover. The whole process was simple and effortless for myself. Kept me updated, even with the parts being delivered. Thanks
Customer in Cornwall Posted on 25/06/2025 , work completed 25/06/2025
Recommended
Fixed Washer .. did what they promised
Customer Service
Quality
Value
All good .. diagnosed the problem, then came back with parts & fixed it. .. no drama!
Customer in Devon Posted on 27/06/2025 , work completed 27/06/2025
Recommended
Fast and Efficient
Customer Service
Quality
Value
Matthew from Repair Guys arrived ahead of schedule. He got to grips with the job straight away and even when the position and surrounding kitchen made getting to the problem with the dishwasher harder, he just got on with the job. Identified the problem and having informed me that he had to order a replacement part was quick to tidy everything up and be on his way. I cannot fault the service that Matthew gave us and would recommend The Repairs Guys to all.
Customer in Devon Posted on 20/01/2026 , work completed 20/01/2026
Recommended
Samsung TV
Customer Service
Quality
Value
Scott visited to repair our Samsung TV under our John Lewis guarantee. He was polite and efficient and was able to complete the job quickly.
Customer in Devon Posted on 24/01/2026 , work completed 23/01/2026
Recommended
Fridge freezer fixed
Customer Service
Quality
Value
Mathew attended after another engineer was unable to repair our fridge freezer. He diagnosed the fault quickly, had the necessary parts with him and made the repair. Mathew showed professionalism and kept me informed during the repair process. He checked everything was working correctly and even put the shelves back which we had taken out beforehand. He cleared site leaving everything tidy. Excellent is all that needs to be said.
Customer in Torbay Posted on 12/12/2025 , work completed 12/12/2025
Recommended
Prompt and efficient
Customer Service
Quality
Value
Really good service, prompt clear communication and Matthew identified the issue immediately. Once the parts had been ordered we had further communication and a date set for repair. Matthew repaired the unit quickly and efficiently, was friendly and courteous. Would recommend the service
Customer in Cornwall Posted on 23/12/2025 , work completed 23/12/2025
Recommended
Samsung 75” tv screen replacement
Customer Service
Quality
Value
Many thanks to Scott the engineer from The Repair Guys team, who came today and replaced the screen on my television he was very knowledgeable on what was wrong and explained what he was doing whilst completing the repair. Scott was respectful of my property and tidy in his work during and after the repair, taking away all empty boxes, packaging and faulty screen. The company kept me informed on both visits, firstly to diagnose the problem then on the replacement screen visit, I was kept aware by phone call and sms of possible outcomes after the initial diagnosis and afterwards on the arrangement of the visit. I would not hesitate to recommend this company.
Customer in Devon Posted on 14/01/2026 , work completed 14/01/2026
Recommended
TV REPAIR
Customer Service
Quality
Value
Scott from the repair guys collected our Samsung TV for repair and kept us informed of when he would collect it and again when he would return it. It was really useful to have this information so I didn’t have to wait around for him to arrive . Scott was polite, professional and knowledgeable and really helpful. He set up the TV when it came back. The TV was taken care of and protected well and came back in perfect condition. Thank you to Scott and The Repair Guys !
Customer in Devon Posted on 16/01/2026 , work completed 16/01/2026
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.