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Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
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What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Great work
Customer Service
Quality
Value
Matthew was great. He was very friendly and polite. Fixed our machine above and beyond just the broken piece. Thank you.
Customer in Somerset Posted on 12/12/2024 , work completed 12/12/2024
Recommended
Great work very polite
Customer Service
Quality
Value
Needed a new element for my cooker Matthew ordered it and as soon as it arrived he back and fitted it, very professional gentleman great work and tidied up after himself I will definitely use again
Customer in Devon Posted on 17/12/2024 , work completed 17/12/2024
Recommended
Washing Machine Repair.
Customer Service
Quality
Value
Matthew came from the Repair Guys he was very pleasant and listened to my problems with the machine. He worked hard and soon came up with solutions to repair the faults. He ordered some new parts which came within a few days. Returning on Saturday evening after having worked over on Exmoor all day and getting stuck in the snow. He stripped the machine down and fitted the new Bushes and also unblocked the softener compartment. Checking the machine over carefully before he went home. He left a contact number in case I had any concerns. I am very satisfied with his work and would recommend him in the future. Thank you very much Matthew!
Customer in Devon Posted on 19/12/2022 , work completed 17/02/2022
Recommended
Repair of ice dispensing mechanism
Customer Service
Quality
Value
Matthew texted 80mins ahead of his arrival to inform me of his eta, and arrived on time. He was friendly and talked me through every step of the repair, and answered all the questions I had for him during the repair. He was very thorough and checked the safety of the unit once the repair was complete. He fixed the unit with no need for extra expense and I wouldn’t hesitate to use him again or recommend him to anybody else in need of a repair.
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Recommended
Superfast repair
Customer Service
Quality
Value
Excellent swift repair of my Samsung Tumble Dryer. Matthew notified me 30 mins before arrival, then clearly explained the fault and the repair which he was able to sort without ordering parts. Very courteous and polite, thanks very much!
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Recommended
Great job done and speedy!
Customer Service
Quality
Value
We had Hayden arrive on time and was well prepared. He did the job quickly and efficiently. Super polite and left the kitchen looking great (better than it looked before!). Thanks so much!
Customer in Devon Posted on 01/09/2023 , work completed 01/09/2023
Recommended
Repairs to Beko Cooker
Customer Service
Quality
Value
Excellent communications by phone and text throughout from Customer Service to the Engineer, advising me on progress. The appointment was at a date /time convenient to me and the engineer arrived with the spare part (oven element) exactly as scheduled. He was very friendly, obviously competent and swiftly replaced the part, making sure that I was satisfied with the result. He has excellent interpersonal skills, very empathetic and gave me sound advice on a couple of topics.
Customer in Cornwall Posted on 20/09/2023 , work completed 19/09/2023
Recommended
Really nice repair man.
Customer Service
Quality
Value
Arrived on time,knew what to do after a quick chat, had spare part in van,he was polite,and good at what he does, very tidy,and cleaned up any mess which was minimal,would definitely recomend Matthew,explained exactly what he was doing...though this wasn't Matthew's first visit .
Customer in Somerset Posted on 19/10/2023 , work completed 19/10/2023
Recommended
Samsung Oven Repair
Customer Service
Quality
Value
Matthew turned up on time was very clear about what he was able to do for us, he worked cleanly and without fuss. Repair was diagnosed and carried out expediently and we now have a working appliance. Thank you.
Customer in Devon Posted on 23/04/2024 , work completed 23/04/2024
Recommended
Excellent service throughout
Customer Service
Quality
Value
Hayden arrived today as scheduled after his colleague had diagnosed the fault with our washing machine two working days ago. Hayden messaged to say exactly when he would be here, which was right at the beginning of the indicated time slot, introduced himself in a friendly and professional manner and set to work immediately. He changed the two parts that were needed - the motherboard and the pump - without any fuss or mess and was finished very quickly. He is a skilled, pleasant professional, we are delighted with the outcome and recommend him and his company unreservedly.
Customer in Devon Posted on 25/03/2024 , work completed 25/03/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.