/
Find a trader
Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Amazing work
Customer Service
Quality
Value
My washing machine wasn’t finishing its cycle but Matthew came in found the problem and sorted it. Very professional and was even good with my very nosey dogs. Washing machine is now up and running in no time. Thanks again.
Customer in Somerset Posted on 24/04/2023 , work completed 24/04/2023
Recommended
Excellent work and fantastic service
Customer Service
Quality
Value
Matthew came out to assess our washing machine as it had been making a noise and not draining. Communication was excellent and he arrived in the time window as promised. He was very knowledgeable and the repair was completed quickly. I would definitely recommend the repair guys
Customer in Somerset Posted on 25/04/2023 , work completed 24/04/2023
Recommended
Great friendly helpful Service
Customer Service
Quality
Value
I think guys name was Chris. So helpful and even helped mount TV on the wall as needed two people and then set up everything on TV! Nothing a bother and really knew what he was doing….all set up again and ready to view. Stunning service. This is my first time using this company that does work for Sony.
Customer in Cornwall Posted on 25/04/2023 , work completed 25/04/2023
Recommended
Fast and efficient
Customer Service
Quality
Value
I called The Repair Guys just after 1.30pm and by 4.15pm my washing machine was repaired. It was fortunate that the repair man was in the area and able to add another call out to his list. Matthew was able to diagnose the problem quickly and carry out the repair efficiently.
Customer in Somerset Posted on 27/04/2023 , work completed 27/04/2023
Recommended
Excellent service.
Very professional and polite. Worked quickly and effectively. Problem fixed. Would highly recommend.
Sharon in Devon Posted on 06/06/2023 (Reviewer did not use service)
Recommended
Washing Machine
Customer Service
Quality
Value
Very efficient service good notification and arrived on time. Was given information that was very useful by Matthew would definitely recommend.
Customer in Devon Posted on 08/06/2023 , work completed 07/06/2023
Recommended
Job well done
Customer Service
Quality
Value
Very polite, informative and gave info above and beyond just the issue today. Prompt and quick service. Updates given on time of arrival.
Andy in Devon Posted on 19/06/2023 , work completed 19/06/2023
Recommended
Really good communication and fast delivery
Customer Service
Quality
Value
More than anything I was impressed and appreciated the communication with me as the service went on. From the initial booking to a check in call before the appointment to reminders, timings and updates, it made everything much easier and less stressful. The work was done by a very friendly guy and was done quickly. Plus, they listened to me and believed me about the problem even when the initial product manufacturer didn't. Really happy.
Michael in Devon Posted on 22/06/2023 , work completed 22/06/2023
Recommended
Fantastic service from start to finish
Customer Service
Quality
Value
Samsung warranty repair. Washing machine failed just before Christmas. Not ideal. Samsung raised the issue for this company to fix and we were contacted the morning they reopened after Christmas and had an appointment two days later. Text messages with timings made the appointment really easy to fit in. The engineer Matthew was outstanding, really knowledgable and had the fault diagnosed and repaired all within 30 minutes! I’d thoroughly recommend this company and Matthew in particular! MANY THANKS
Customer in Devon Posted on 29/12/2023 , work completed 29/12/2023
Recommended
Really impressed!
Customer Service
Quality
Value
I am really impressed with the service I have had from Repairguys this morning. Matthew was friendly, efficient and informed me about when he was due to arrive and warned me that he was stuck in traffic. He was knowledgeable and took time to show me what the problem was with my AEG oven light, how it was fixed and even left me spares. He also didn’t mind my mad dog! Angie and Cheryl in the office were also friendly and helpful on the phone. Will definitely use them again.
Customer in Devon Posted on 31/01/2024 , work completed 31/01/2024
Recommended
The trader replied (on 21/02/2024)
Thank you for the review, Repairguys
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.