Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Warrantee work LG TV
Customer Service
Quality
Value
Craig from Repairguys carried out a replacement Power Board on my LG TV. The replacement part was fitted efficiently and quickly. Very happy with the friendly service received and would definitely have no hesitation in recommending them.
Anthony in Cornwall Posted on 30/04/2021 , work completed 29/04/2021
Reliable service
Customer Service
Quality
Value
Mine was a tv repair carried out under Samsung warranty. I was contacted by the Repairguys to say they would be calling to diagnose the problem which they did on time. The tv repair was completed and the set returned and reinstalled and set up by a very helpful engineer. I would not hesitate in using them again and would recommend to others.
Customer in Cornwall Posted on 21/06/2022 , work completed 21/06/2022
Great work and fast
Customer Service
Quality
Value
Mathew was very professional, knowledgeable and friendly. He was quick and I felt I could trust and rely on his advice.
Customer in Torbay Posted on 27/06/2022 , work completed 24/06/2022
Excellent service
Customer Service
Quality
Value
The engineer did everything he could to make me pleased. Excellent Service
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 03/08/2022
Great work and very friendly!
Customer Service
Quality
Value
Pete came out to fix my washing machine today. He was very friendly and worked super fast. I would definitely go to them again for other repairs. He even helped me get rid of a spider! Really great service and customer care. Would definitely recommend.
Lauryn in Devon Posted on 15/08/2022 , work completed 15/08/2022
Great service
Customer Service
Quality
Value
We bought a brand new American fridge freezer and it was faulty. The warranty sent the RepairGuys. Matthew turned up last Friday, triaged the freezer, found the fault and ordered the parts. He turned up today ( 1 week later ) fitted the parts in jig time and tested the whole appliance before he left. Very helpful chap. I don’t WANT to see him again. But if I need someone I hope it’s him
Gary in Devon Posted on 01/07/2022 , work completed 01/07/2022
Top class company!
Customer Service
Quality
Value
We needed to get our washing machine repaired and the insurance company use Repairguys. Their customer service is superb. They keep you constantly up to date with how things are progressing via both email and text messages. They also do a full check on the machine after the repair; e.g. earth, mains supply and insulation checks along with the pipework, and they also return the machine to its working position. The engineer (Mr. John-Andrew) was friendly and polite. All in all, a very pleasant experience all around!
Customer in Devon Posted on 11/07/2022 , work completed 11/07/2022
Door repair.
Customer Service
Quality
Value
My Samsung fridge lost its display, so booked for a repair and Matthew the engineer noticed that the wiring on the door was faulty. As it's still under warranty it was free. Only took a few days for the door to be ordered and Matthew came back and put a new one on. Nice and friendly and left kitchen spotless and took all the packaging and old door away in under an hour!
Customer in Somerset Posted on 03/10/2022 , work completed 03/10/2022
Brilliant Service
Customer Service
Quality
Value
Matthew arrived on time, found the problem and fixed it really quickly on our Samsung washing machine and answered all my questions helpfully. Really great service. Can’t recommend enough
Customer in Devon Posted on 11/11/2022 , work completed 10/11/2022
Matthew very helpful and efficient.
Customer Service
Quality
Value
Matthew repaired our washing machine extremely quickly and efficiently. I found him to be extremely polite and helpful. I cannot fault this experience.
Customer in Devon Posted on 11/11/2022 , work completed 11/11/2022