Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great
Customer Service
Quality
Value
Didn't take long after I put in for someone to come look at my cooker. MatthewDid the work needed straight away. Polite and respectful. Happy to help. Would definitely recommend this company.
Customer in Devon Posted on 15/11/2024 , work completed 15/11/2024
Great service
Customer Service
Quality
Value
Mathew from repair guys was great. He fixed my washing machine, he was polite, friendly, professional full of experience and knowledge. Thankyou
Customer in Devon Posted on 22/11/2024 , work completed 20/11/2024
Supply and fit new screen to TV
Customer Service
Quality
Value
The work was completed in an efficient and professional manner by a pleasant and competent engineer. We were kept well informed of times of visits and progress throughout the work. We were extremely pleased with all aspects of this job, and would highly recommend this company, particularly as they are based in Exeter and we live in Dorset. We would certainly contact them for any appliance repairs in the future.
Customer in Dorset Posted on 15/10/2024 , work completed 01/10/2024
Once again, great service
Customer Service
Quality
Value
Following a previous issue, Matt came out to diagnose a problem with our Samsung American Fridge Freezer. He identified some problems and immediately responded by ordering new parts. Today he came back and fixed the issue. This is the third time Matt has been to us and each time has been totally professional; exceptionally helpful polite and really customer-focused and determined to resolve the issue. He’s a credit to you
Customer in Somerset Posted on 17/10/2024 , work completed 17/10/2024
Prompt, friendly and reliable service.
Customer Service
Quality
Value
Matthew came to the rescue with repairing our washing machine. Fixed on first visit, communicated with all the way through. Arrived when he said he would and had the machine back up and running in no time. Matthew is a professional engineer who even had environmental impacts in mind with recycling any waste responsibly. Companies need more Matthew’s in the world. Great job, highly recommend The Repair Guys.
Customer in Somerset Posted on 07/10/2024 , work completed 23/09/2024
Oven repair
Customer Service
Quality
Value
Hayden was polite, efficient and tidy whilst at my house. The repair to the oven was carried out rapidly and with minimum disruption. Even initial “help” phone call to explain my situation and to book a repair person was polite and informative. I would definitely use Repair Guys again when an appliance breaks, thank you.
Customer in Devon Posted on 08/10/2024 , work completed 01/10/2024
Good work
Customer Service
Quality
Value
Arrived on the expected time. Was polite. Kept the work tidy. Came to final conclusion in a timely manner.
Customer in Somerset Posted on 28/11/2024 , work completed 28/11/2024
Fast, friendly and efficient
Customer Service
Quality
Value
Matthew came to take a look at my washing machine today that was making an odd sound on spinning. He quickly identified the problem and fixed it on the spot. Very friendly, knowledgable and helpful. Thank you.
Customer in Somerset Posted on 09/12/2024 , work completed 09/12/2024
Prompt and reluable
Customer Service
Quality
Value
Courteous and knowledgeable Turned up when expected Clean and tidy Polite. Efficient and friendly Highly recommend
Customer in Devon Posted on 04/03/2025 , work completed 04/03/2025
Dishwasher engineer Repair Guys !
Customer Service
Quality
Value
Matthew was amazing , punctual and prompt . Very helpful and informative about the issue . Fixed straight away and gave good advice. Most definitely recommend.
Customer in Devon Posted on 07/03/2025 , work completed 07/03/2025