/
Find a trader
Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

410 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
410 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset Posted on 11/02/2025 , work completed 11/02/2025
Recommended
Repair fridge freezer
Customer Service
Quality
Value
Matthew was courteous and the job was sorted very quickly explaining what had happened so hopefully it doesn’t again. Thank you
Customer in Devon Posted on 14/02/2025 , work completed 14/02/2025
Recommended
Efficient
Customer Service
Quality
Value
Mathew was fantastic. Arrived on time, was friendly and efficient. Thank you , I was worried as i’ve recently changed my repair contract and was concerned it wouldn’t be as good . but happy now
Customer in Devon Posted on 05/03/2025 , work completed 04/03/2025
Recommended
Great service
Customer Service
Quality
Value
Matthew did a great job fixing our tumble dryer. His communication was great, letting us know exactly when to expect him. He carried out a diagnostic check on his first visit and advised us clearly on what needed to be done. The office staff were friendly and helpful when I called to confirm having the repair done. Once the parts arrived, they quickly arranged a follow up visit date and Matthew once again arrived promptly and did a great job. We would definitely use The Repair Guys again. Thank you.
Customer in Devon Posted on 05/03/2025 , work completed 05/03/2025
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew communicated via text before arriving within the allocated time. He was professional, friendly and very helpful. Would recommend to family and friends
Customer in Somerset Posted on 11/04/2025 , work completed 07/04/2025
Recommended
Repair Guys
Customer Service
Quality
Value
The Repair Guys were very helpful and although there was a delay with the repair of my Belling oven, this was in no way due to the Repair Guys negligence or lack of effort. The delay was due to waiting for spare parts and a big Bank Holiday in the waiting period! But the communication and after care was 100% Hayden and his colleagues at the office were excellent and helpful. So thank you Guys!
Customer in Devon Posted on 26/04/2025 , work completed 25/04/2024
Recommended
Outstanding service.
Customer Service
Quality
Value
I bought a Samsung washing machine 18 months ago with a 5 year warranty. It started making horrendous noises before spinning. I contacted Samsung who were extremely helpful and put the matter through to RepairGuys in Exeter. It It was a strange problem but nothing was too much trouble when it came to finding the cause. The team and the engineer were excellent, arrived when they said they would, were polite, efficient. The engineer knew his job backwards and was friendly, very tidy, he followed all the rules on social distancing, hand washing etc, a very nice person. It is rare these days to find such good customer service and I would recommend Samsung and especially RepairGuys to anyone.
Customer in Devon Posted on 06/05/2020 , work completed 29/04/2020
Recommended
Great attention to detail
Customer Service
Quality
Value
Following a fault on 65" TV, RepairGuys were appointed as the local service agent by Panasonic to complete an in home service repair. The company did a great job, in particular the engineers assigned, Scott and Steve. Working in peoples home’s during the lockdown period brings own its challenge, they acted with professionalism and made every necessary step to complete the repair efficiently and safely. You have a great pair of engineers!
Customer in Somerset Posted on 16/06/2020 , work completed 23/05/2020
Recommended
Perfect work. Highly recommend.
Customer Service
Quality
Value
Came to do a screen replacement. 2 lovely, polite and efficient men. Got the job over and done with in about 20 minutes and even plugged it all back in for me. Professional service. Would recommend and return. Thank you.
Sarah in Cornwall Posted on 18/02/2021 , work completed 18/02/2021
Recommended
Fixed my TV
Customer Service
Quality
Value
TV was getting very hot and being weird, he came and replaced something on the back which fixed the issues. Craig was a real gentleman, and very good and helpful.
Which? Trusted Traders Consumer Posted on 08/04/2021 , work completed 06/04/2021
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.