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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Smart and professional
Customer Service
Quality
Value
Samsung washing machine, the bearings on the machine become faulty. On the agreed time and date the technician turn up and was very polite from start to finish, he explained what the job entailed and the length of time it would possible take to complete. The work area was always left clear and tidy, I honestly believe this technician is a valuable person to the company and others would learn a great deal from this person. The issue with are machine is now resolved and we are very happy with the service we received. Thank you JA
Lee in Devon Posted on 22/07/2022 , work completed 15/07/2022
Recommended
Repairguys Exeter
Customer Service
Quality
Value
Matthew arrived promptly Found the fault very quickly and carried out the repair on the washing machine. Very helpful and professional. Excellent Customer Service and very professional. Would highly recommend this company.
Customer in Devon Posted on 10/06/2022 , work completed 10/06/2022
Recommended
Great attention to detail
Customer Service
Quality
Value
Following a fault on 65" TV, RepairGuys were appointed as the local service agent by Panasonic to complete an in home service repair. The company did a great job, in particular the engineers assigned, Scott and Steve. Working in peoples home’s during the lockdown period brings own its challenge, they acted with professionalism and made every necessary step to complete the repair efficiently and safely. You have a great pair of engineers!
Customer in Somerset Posted on 16/06/2020 , work completed 23/05/2020
Recommended
Very professional and friendly
Customer Service
Quality
Value
Matthew was very professional and personable and diagnosed the problem with our dishwasher quickly. He had to return a second time with a new pump but the company kept us informed of his visit and we received a time window the day before and a 30 minute warning on the day. He worked efficiently and quickly and offered advice about our dishwasher while he was here. It's great to having a working dishwasher again!
Customer in Devon Posted on 12/08/2021 , work completed 09/08/2021
Recommended
Excellent customer service
Customer Service
Quality
Value
Very good service in arranging suitable time for service, getting TV off wall mount and completing repair.
Customer in Cornwall Posted on 21/05/2021 , work completed 19/05/2021
Recommended
Samsung TV repair
Customer Service
Quality
Value
43” Samsung TV repair at home. Replacement of mainboard. The Repairguys engineer did a great job and we were notified the previous evening (Sunday) of time slot and also 25 mins before he arrived. Very friendly and professional service. Highly recommend this company.
Customer in Cornwall Posted on 14/02/2022 , work completed 14/02/2022
Recommended
Repair of hob
Customer Service
Quality
Value
John was very polite, arrived on time, very friendly and tidy. Cleaned up after himself. Very happy.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/12/2022
Recommended
Great Service and Great People
Customer Service
Quality
Value
My Sony tv broke down last month (Nov) and I was fortunate that it was still under warranty and would be replaced with a like for like tv. The Repair Guys operate on behalf of Sony and the whole team were professional, efficient and friendly. The face-to-face service/installs was backed up by the very effective communications, phone calls/texts, all keeping me updated on delivery dates/times. My experience was faultless and I’d highly recommend them!
Customer in Devon Posted on 28/12/2022 , work completed 12/12/2022
Recommended
Very professional
Customer Service
Quality
Value
No hassle repair, great communication from this company. They did exactly what they promised and on the date they promised.
Customer in Somerset Posted on 20/10/2022 , work completed 20/10/2022
Recommended
Excellent service, John-Andrew was super helpful
Customer Service
Quality
Value
John-Andrew was so helpful during his visit, gave lots of advice on how to get the most out of our washing machine and definitely knew his stuff! He sorted the problem, was very friendly and personable. Really pleased with the service and grateful for his help & advice
(your username) Posted on 20/10/2022 , work completed 20/10/2022
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.