Appliance Care Ltd T/A RepairGuys

Sony TV under warranty. After carrying out all the recommended checks TV still would not accept input from the remote. Phoned Sony explained the issues. Sony accepted my response and booked the Repairguys to come and carry out warranty work. Engineer arrived as stated and on time. Put on shoe covers and face mask and entered property. Listened to my side of the issue, disconnected the TV and placed it on his stand. Removed the back, replaced the remote sensor unit. Put it all back together and tested that it all worked. Very good visit with a helpful enginer who knew his job annd took time to explain what he was doing and the problem was sorted. I have given value 5* but in reality it was warranty work and Which will not allow you to leave it blank. Highly recommended.

Matthew arrived on time (circa 5.30pm) and kept us informed 'pre arrival'. He came with the correct parts and completed the warranty repair swiftly, neatly and no dramas. Nice chap and gave some useful tips on keeping the machine tip-top. Recommended.

Matthew arrived on time, found the problem and fixed it really quickly on our Samsung washing machine and answered all my questions helpfully. Really great service. Can’t recommend enough

I had John-Andrew from Repairguys come out and fix a fault with my washing machine. He was very professional and knew his stuff. He was polite and just very helpful.

Matthew from The Reoair Guys is one of a small team and an authorised repairer for Samsung devices. We had a fault under guarantee with Samsung and Matthew was in and out in minutes having diagnosed the fault and ordered the part. He later returned to fit the part having given us accurate day and time, followed up with a reminder and an ETA text. He was personable, explained the issue clearly and in layman's terms and fixed the issue without fuss... he also cleaned around the appliance for us. Highly recommended. Thanks.

Following my washing machine breaking down my insurance got me in touch with the repair guys and from the second I spoke to them nothing was too much of an issue. They got my details and booked me in for the same day the customer service from the office was fantastic. At about 3.30 in the afternoon had a text from the engineer Matthew saying he was 10 minutes away and true to his word arrived bang on time. On arrival, Matthews's customer service was outstanding, very polite and very professional. He treated my property with respect. Within 5 mins Matthew had diagnosed the problem and away he went to his van and come back in with a new replacement part and he cracked on and got it sorted immediately. Through Matthew being at my property, he was so kind and made the whole family felt we were in safe hands. Within 15mins the machine was fixed and Matthew run a test on it before leaving to make sure this was all in working order. I will be recommending the repair guys to everyone for any appliance repairs in their homes. They are the best in Devon and Cornwall. Absolutely faultless service from start to finish Thank you so much for everything.

These guys were called out by Richer Sounds to fix my TV. Very prompt service. I was kept informed throughout every step of my repair( including where parts were ordered, their arrival and completion) I was given a time frame for everything and always kept informed of any developments. My TV is back, fixed and looking at the paperwork has been given a full service. I would not hesitate to use this company again. All of this and I never left my home either .