Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent work and fantastic service
Customer Service
Quality
Value
Matthew came out to assess our washing machine as it had been making a noise and not draining. Communication was excellent and he arrived in the time window as promised. He was very knowledgeable and the repair was completed quickly. I would definitely recommend the repair guys
Customer in Somerset Posted on 25/04/2023 , work completed 24/04/2023
Great friendly helpful Service
Customer Service
Quality
Value
I think guys name was Chris. So helpful and even helped mount TV on the wall as needed two people and then set up everything on TV! Nothing a bother and really knew what he was doing….all set up again and ready to view. Stunning service. This is my first time using this company that does work for Sony.
Customer in Cornwall Posted on 25/04/2023 , work completed 25/04/2023
Fast and efficient
Customer Service
Quality
Value
I called The Repair Guys just after 1.30pm and by 4.15pm my washing machine was repaired. It was fortunate that the repair man was in the area and able to add another call out to his list. Matthew was able to diagnose the problem quickly and carry out the repair efficiently.
Customer in Somerset Posted on 27/04/2023 , work completed 27/04/2023
Excellent service.
Very professional and polite. Worked quickly and effectively. Problem fixed. Would highly recommend.
Sharon in Devon Posted on 06/06/2023 (Reviewer did not use service)
Washing Machine
Customer Service
Quality
Value
Very efficient service good notification and arrived on time. Was given information that was very useful by Matthew would definitely recommend.
Customer in Devon Posted on 08/06/2023 , work completed 07/06/2023
Job well done
Customer Service
Quality
Value
Very polite, informative and gave info above and beyond just the issue today. Prompt and quick service. Updates given on time of arrival.
Andy in Devon Posted on 19/06/2023 , work completed 19/06/2023
TV Repair
Customer Service
Quality
Value
Excellent service, very polite, capable and competent repair team. Very prompt service. Would recommend to anyone.
Which? Trusted Traders Consumer Posted on 22/09/2022 , work completed 16/09/2022
Excellent service
Customer Service
Quality
Value
I had a terrible time with Samsung when my washing machine stopped working. They reduced me to tears, and made life so stressful , but these guys saved the day! They are beyond superb, so kind so understanding and so very supportive! I can not praise them enough …… superb service, above and beyond! Thankyou Hayden and Darren so very much! ❤️
Customer in Devon Posted on 08/09/2023 , work completed 08/09/2023
excllent service and very professional
Customer Service
Quality
Value
the gentleman was very professional and very polite. the repair was excllent and quite quick considering it was a large tv repair. They displayed professionalism and the quality of their work was top notch and i cant fault it. if i could give 6 stars i would.
Customer in Plymouth Posted on 15/09/2023 , work completed 15/09/2023
Very impressed
Customer Service
Quality
Value
Our ice dispenser broke in our fridge, we were covered under the warranty and can't fault the fantastic service we had a getting it resolved from the repair guys in Exeter. I spoke a couple of times with the lovely lady in the office, who couldn't have been more helpful and Hayden who came out twice, first to assess the problem and then a week later to fix it was absolutely brilliant. Brilliant and professional service and staff and would highly recommend
Customer in Devon Posted on 07/07/2023 , work completed 07/07/2023