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Appliance Care Ltd T/A RepairGuys

4.9

515 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
515 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Working in the Dark - The Repair Guys
Customer Service
Quality
Value
Matthew kept me informed of when he’d arrive, which was really helpful. He had to work in the dark as there was a power cut. He got straight on with mending my cooker, which had two problems, and he fixed them both quickly. He also repaired the cooker light, which I hadn’t even reported. Can’t fault his service. The whole process was easy.
Customer in Devon Posted on 05/09/2025 , work completed 03/09/2025
Recommended
Washing machine repair
Customer Service
Quality
Value
Our repair engineer, Matthew, turned up promptly and was ready to effect the repair. Throughout his visit, he explained his process and the overall repair. The job was completed within the time he stated, and the washing machine was fully serviceable on completion of his work. When Matthew was finished, he tidied up after himself. Matthew was friendly throughout his visit, and I recommend him to friends and family.
Customer in Somerset Posted on 05/09/2025 , work completed 04/09/2025
Recommended
First class service
Customer Service
Quality
Value
Communication good, arrived promptly despite it being difficult to find! Repair carried out efficiently and quickly, very tidy and careful with my property Would definitely recommend
Customer in Devon Posted on 05/09/2025 , work completed 05/09/2025
Recommended
Excellent from first communication to completed repair
Customer Service
Quality
Value
From my first contact with the repair guys to fixing my washing machine they could not have been more helpful. In my view they went far beyond what was required of them. The repair was arranged quickly and to suit my availability. The engineer Pete arrived on time, was very polite, knowledgeable and very efficient in diagnosing the problem and fixing the machine. Would highly recommend this company
Customer in Devon Posted on 03/09/2025 , work completed 03/09/2025
Recommended
It's working!
Customer Service
Quality
Value
Matthew was pleasant, informative, fixed the washing machine, and entertained my father-in-law with a football rivalry! Thanks
Customer in Cornwall Posted on 02/09/2025 , work completed 02/09/2025
Recommended
Fantastic
Customer Service
Quality
Value
Craig from the repair guy was absolutely amazing he was so friendly and explained everything to me he was always on time and his work is second to none
Customer in Plymouth Posted on 29/08/2025 , work completed 29/08/2025
Recommended
Professional, Reassuring, and Extremely Thorough
Customer Service
Quality
Value
Matthew was incredibly thorough and informative when inspecting my washing machine after it began to smoke. I was understandably anxious about the potential danger of using it in my family home, but thanks to Matthew’s detailed safety checks, clear explanations, and reassuring advice, I now have complete confidence that the machine is safe to use (it turned out to be user error). I highly recommend Matthew, he’s highly skilled, professional, helpful and extremely knowledgeable, especially with after advise on the machine for future use.
Customer in Devon Posted on 27/08/2025 , work completed 27/08/2025
Recommended
Helpful and informative
Customer Service
Quality
Value
Matthew arrived on time and was very helpful and informative. Gave great advice on future use and care of our washing machine. Thank you Repair Guys!
Customer in Devon Posted on 22/08/2025 , work completed 22/08/2025
Recommended
Excellent Service.
Customer Service
Quality
Value
Right from the first communication with this company, the service we’ve received has been excellent. They’ve kept us informed every step of the way. Craig carried out the repair to a very high standard and was helpful and friendly throughout. The company has been marvellous. Very professional and knowledgeable. Highly recommended. Thank you, Craig.
Customer in Cornwall Posted on 20/08/2025 , work completed 20/08/2025
Recommended
Great service
Customer Service
Quality
Value
The collection and delivery of my 77-inch TV was excellent. I was kept updated through the repair process. It was a 2-week-old OLED with a blown power module. All replaced and a new power lead supplied.
Customer in Cornwall Posted on 20/08/2025 , work completed 20/08/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.