Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Smart tv repair
Customer Service
Quality
Value
After having been told by the company I purchased the TV from to contact Samsung, these guys were appointed to carry out the repair. They were excellent. Contacted me the same day, visited within 24 hours. Had to order parts. Didn’t have to wait to long. Now all repaired and working well. Good for keeping in contact, turned up when they said they would. Excellent COVID safe at this difficult time. A big Thank you from one satisfied customer
Customer Posted on 12/02/2021 , work completed 12/02/2021
LG OLED Repair
Customer Service
Quality
Value
Warrantee repair under Richer Sounds 6 year care package. Couldn't be happier, Craig was friendly and professional, diagnosing a fault that quickly solved my screen fault. Highly recommended, thanks.
Customer in Cornwall Posted on 26/02/2021 , work completed 26/02/2021
Helpful and reliable
Customer Service
Quality
Value
RepairGuys came today to fit parts for my washing machine. From initial call out to fitting of parts, I have been kept up to date. Both initial and parts fit were carried out but a very friendly and experienced engineer (Matthew). Will definitely be going back to RepairGuys if I needed in future and would recommend them very highly.
Customer in Devon Posted on 07/04/2021 , work completed 07/04/2021
Quick service good communications
Customer Service
Quality
Value
Had a notification of a potential fault on an LG TV. Got in touch with the LG service centre and they appointed RepairGuys to to the job. I was immediately contacted by them, made an appointment and was continually kept updated by text. Their engineer arrived punctually, was friendly & efficient. Job completed quickly and I am very happy with the entire process.
Michael in Cornwall Posted on 28/04/2021 , work completed 28/04/2021
Warrantee work LG TV
Customer Service
Quality
Value
Craig from Repairguys carried out a replacement Power Board on my LG TV. The replacement part was fitted efficiently and quickly. Very happy with the friendly service received and would definitely have no hesitation in recommending them.
Anthony in Cornwall Posted on 30/04/2021 , work completed 29/04/2021
Excellent service
Customer Service
Quality
Value
Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.
Customer in Cornwall Posted on 17/05/2021 , work completed 17/05/2021
Good service
Customer Service
Quality
Value
Matthew called before arriving and wore a mask,he very speedily and efficiently carried out the repairs.
Customer in Devon Posted on 05/08/2021 , work completed 05/08/2021
Samsung Smart TV repair - excellent service
Customer Service
Quality
Value
Our 12-year-old Samsung TV stopped working - kept on repeating a very short start-up loop when switched on. On phoning, the service department was very helpful and explained our options and associated cost. We agreed to proceed and the TV was picked up as arranged from North Devon. A week or so later we received an email asking us to call and upon doing so the identified problem was explained and a cost provided to fix it. We decided to proceed and the TV was fixed and duly returned as arranged and is now working perfectly - all in all an excellent service and we would highly recommend the Repair Guys.
Chris in Devon Posted on 06/12/2021 , work completed 03/12/2021
The trader replied (on 07/12/2021)
Thanks for the review. Pleased that we could help. The new 'Right to Repair' legislation should hopefully make it easier (and cheaper) to keep things going for longer.
Excellent work
Customer Service
Quality
Value
Very quick, pleasant young man, worked diligently to get washing machine fixed. Found fault quickly, replaced faulty part. Pleasant to talk too. Overall very happy with his work
Customer in Devon Posted on 08/12/2021 , work completed 08/12/2021
Great work
Customer Service
Quality
Value
The service is 110% perfect Scott the engineer explained everything making sure everything worked tested and tested again. Can give nothing but praise for how professional Scott is and a credit to the company who operate at a very high standard from start to finish.
Customer in Somerset Posted on 21/12/2021 , work completed 21/12/2021