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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Very efficient service
Customer Service
Quality
Value
Excellent service, very efficient turnaround, Craig the engineer was very helpful and a good communication with us, I highly recommend this company for a first class TV and appliance service centre.
Customer in Plymouth Posted on 25/02/2025 , work completed 25/02/2025
Recommended
First class customer service
Customer Service
Quality
Value
I am happy to be the first to review this company. I purchased a Panasonic TV from Amazon 6 months ago and the screen went black, contacted Amazon for a replacement, no chance of that as it was just over the 6 month period. However, they arranged for repair using repair guys. Repair guys contacted me to arrange a pickup date/time and they were there on the date and the time. I was told it needed a new screen from Panasonic.This was when repair guys customer services they informed me on a regular basis the progress of the repair. To me, this shows outstanding customer service. My TV was returned to me on 2 April 20 and again they were on time. I would happy to recommend repair guys to anyone. Well done and thank you.
Eric Posted on 04/04/2020 , work completed 02/04/2020
Recommended
Perfect work. Highly recommend.
Customer Service
Quality
Value
Came to do a screen replacement. 2 lovely, polite and efficient men. Got the job over and done with in about 20 minutes and even plugged it all back in for me. Professional service. Would recommend and return. Thank you.
Sarah in Cornwall Posted on 18/02/2021 , work completed 18/02/2021
Recommended
Great
Customer Service
Quality
Value
We had an issue with a Samsung oven that was out of warranty. Called Samsung who sent us to these guys. The engineer (Matthew) came out, disassembled the oven and found the fault. He then wrote a report, and got the parts from Samsung under warranty and came and fitted them today. It is hard to fault any part of this process, Matthew was very good at explaining the issue and process. We will be sure to come to the Repair guys in the future when we need help.
Customer in Devon Posted on 23/02/2021 , work completed 23/02/2021
Recommended
Quick service good communications
Customer Service
Quality
Value
Had a notification of a potential fault on an LG TV. Got in touch with the LG service centre and they appointed RepairGuys to to the job. I was immediately contacted by them, made an appointment and was continually kept updated by text. Their engineer arrived punctually, was friendly & efficient. Job completed quickly and I am very happy with the entire process.
Michael in Cornwall Posted on 28/04/2021 , work completed 28/04/2021
Recommended
Warrantee work LG TV
Customer Service
Quality
Value
Craig from Repairguys carried out a replacement Power Board on my LG TV. The replacement part was fitted efficiently and quickly. Very happy with the friendly service received and would definitely have no hesitation in recommending them.
Anthony in Cornwall Posted on 30/04/2021 , work completed 29/04/2021
Recommended
Job completed quickly and efficiently
Customer Service
Quality
Value
Our new American Fridge Freezer was originally delivered with a damaged door. Pete from the Repairguys Exeter was booked by the manufacturer to replace this. I received a text the evening before with a time slot for the repair with another text on the day 20 minutes before he arrived. He arrived promptly with the new door which he fitted quickly and efficiently. When the job was finished he removed all the packaging and left the area clean and tidy. I am pleased that Pete carried out the job and in the same circumstances would definitely use the Repairguys Exeter again.
Customer in Devon Posted on 16/11/2021 , work completed 16/11/2021
Recommended
The trader replied (on 07/12/2021)
Thanks for the nice review. We do try our best.
Excellent work
Customer Service
Quality
Value
Very quick, pleasant young man, worked diligently to get washing machine fixed. Found fault quickly, replaced faulty part. Pleasant to talk too. Overall very happy with his work
Customer in Devon Posted on 08/12/2021 , work completed 08/12/2021
Recommended
Fixed Television
Customer Service
Quality
Value
Television back light had gone, repair guys contacted me with a time they would pick it up the next day and then when it was fixed they returned it to me quickly in perfect working order. Really happy with the service and I would recommend them.
Customer in Somerset Posted on 28/10/2021 , work completed 28/10/2021
Recommended
The trader replied (on 07/12/2021)
Thanks for the review. It is nice to hear when things go right.
TV Repair
Customer Service
Quality
Value
The company kept me informed of times they would attend and kept to it. They repaired my TV and gave me further advice.
Which? Trusted Traders Consumer Posted on 20/01/2022 , work completed 13/01/2021
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.