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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
TV repair
Customer Service
Quality
Value
The TV needed a new screen. Efficient repair process and excellent collection and resetting on return by Craig. Only suggestion would be to provide an estimate of the time it'll take if a repair is possible.
Customer in Cornwall Posted on 27/10/2025 , work completed 27/10/2025
Recommended
Excellent prompt service
Customer Service
Quality
Value
Would definitely use this firm again, they were quick to respond, knew pretty much instantly what the problem was, ordered the spare parts and installed them without delay. Altogether great service.
Customer in Devon Posted on 02/08/2024 , work completed 02/08/2024
Recommended
Washing machine repair
Customer Service
Quality
Value
First class and prompt response to my repair problem. When i contacted Repairguys, they suggested I try to save myself the cost of calling them out by advising me on what I might be able to do myself. When that didn't work, they explained to me in detail what they could do and how much it would cost. As a result they came out that morning and quickly sorted out the problem. Would recommend them in terms of professionalism, honesty and thoroughness.
Customer in Devon Posted on 29/07/2024 , work completed 29/07/2024
Recommended
Above and beyond
Customer Service
Quality
Value
Highly professional service. Arrival time confirmed the day before and in advance of arrival. Exceptionally helpful. Highly recommended
Customer in Devon Posted on 20/08/2025 , work completed 20/08/2025
Recommended
Well impressed
Customer Service
Quality
Value
Mathew was fantastic. Arrived on time, was friendly and efficient. Explained in detail what the problem was and he was honest enough to say that the ice box wasn’t worth replacing. Thank you, I’ll be happy to invite you back for future repairs!
Customer in Somerset Posted on 24/02/2025 , work completed 24/02/2025
Recommended
Very efficient service
Customer Service
Quality
Value
Excellent service, very efficient turnaround, Craig the engineer was very helpful and a good communication with us, I highly recommend this company for a first class TV and appliance service centre.
Customer in Plymouth Posted on 25/02/2025 , work completed 25/02/2025
Recommended
Excellent work
Customer Service
Quality
Value
Prompt and friendly service was there when he promised and the repair was quick and easy, he even helped me to set up the television His name was craig
Customer in Plymouth Posted on 05/11/2025 , work completed 31/10/2025
Recommended
First class customer service
Customer Service
Quality
Value
I am happy to be the first to review this company. I purchased a Panasonic TV from Amazon 6 months ago and the screen went black, contacted Amazon for a replacement, no chance of that as it was just over the 6 month period. However, they arranged for repair using repair guys. Repair guys contacted me to arrange a pickup date/time and they were there on the date and the time. I was told it needed a new screen from Panasonic.This was when repair guys customer services they informed me on a regular basis the progress of the repair. To me, this shows outstanding customer service. My TV was returned to me on 2 April 20 and again they were on time. I would happy to recommend repair guys to anyone. Well done and thank you.
Eric Posted on 04/04/2020 , work completed 02/04/2020
Recommended
Perfect work. Highly recommend.
Customer Service
Quality
Value
Came to do a screen replacement. 2 lovely, polite and efficient men. Got the job over and done with in about 20 minutes and even plugged it all back in for me. Professional service. Would recommend and return. Thank you.
Sarah in Cornwall Posted on 18/02/2021 , work completed 18/02/2021
Recommended
Great
Customer Service
Quality
Value
We had an issue with a Samsung oven that was out of warranty. Called Samsung who sent us to these guys. The engineer (Matthew) came out, disassembled the oven and found the fault. He then wrote a report, and got the parts from Samsung under warranty and came and fitted them today. It is hard to fault any part of this process, Matthew was very good at explaining the issue and process. We will be sure to come to the Repair guys in the future when we need help.
Customer in Devon Posted on 23/02/2021 , work completed 23/02/2021
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.