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Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
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What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset Posted on 11/02/2025 , work completed 11/02/2025
Recommended
Friendly and efficient
Customer Service
Quality
Value
Second time I've had these guys out. Friendly, efficient knowledgeable. Wouldn't hesitate to recommend them.
Customer in Devon Posted on 19/02/2025 , work completed 19/02/2025
Recommended
Very impressed
Customer Service
Quality
Value
Our ice dispenser broke in our fridge, we were covered under the warranty and can't fault the fantastic service we had a getting it resolved from the repair guys in Exeter. I spoke a couple of times with the lovely lady in the office, who couldn't have been more helpful and Hayden who came out twice, first to assess the problem and then a week later to fix it was absolutely brilliant. Brilliant and professional service and staff and would highly recommend
Customer in Devon Posted on 07/07/2023 , work completed 07/07/2023
Recommended
Exceptional effort and result
Customer Service
Quality
Value
JA came out to repair our Samsung washing machine under warranty - it was a challenging job with multiple issues and he really did a complete job, with helpful suggestions on top. He was professional, friendly and totally customer focused. Not only did this reflect extremely well on RepairGuys but also made us feel a little better about the expensive Samsung product that had let us down a number of times. The work was thorough, fully explained and well documented. Very impressive all round.
Customer in Devon Posted on 10/07/2023 , work completed 15/09/2022
Recommended
Fast and efficient
Customer Service
Quality
Value
Really pleased with work today. They came at the time they said and got the job done. Friendly and efficient. Many thanks
Customer in Cornwall Posted on 26/05/2023 , work completed 26/05/2023
Recommended
Friendly and efficient
Customer Service
Quality
Value
The appointment was arranged for the next working day, much to my relief. He arrived promptly and was polite, friendly and helpful. He took great care of my property and with due consideration for us as a vulnerable household. The washing machine was fixed in the same visit and everything put back exactly as he found it.
Customer in Somerset Posted on 05/06/2023 , work completed 05/06/2023
Recommended
John - RepairGuys
Customer Service
Quality
Value
John visited our home today to repair our Samsung washing machine which was very noisy in use. John did an excellent job and the issue is resolved.
Customer in Devon Posted on 30/03/2023 , work completed 30/03/2023
Recommended
great work
Customer Service
Quality
Value
Pete called and told us what time he would arrive, he did just that, replaced my tumble dryer door which had fallen and smashed. Pete did all the checks etc, was very pleasant and polite and took our old door away and gave great service.
Customer in Cornwall Posted on 22/04/2023 , work completed 20/04/2023
Recommended
Fantastic customer service
Customer Service
Quality
Value
Matt was excellent, very thorough and found the cause of the issue almost immediately. He made the whole process very easy as we need a replacement appliance he dealt with all communication so we don’t need to explain the whole thing over again! Would highly recommend.
Customer in Cornwall Posted on 22/04/2023 , work completed 17/04/2023
Recommended
Amazing work
Customer Service
Quality
Value
My washing machine wasn’t finishing its cycle but Matthew came in found the problem and sorted it. Very professional and was even good with my very nosey dogs. Washing machine is now up and running in no time. Thanks again.
Customer in Somerset Posted on 24/04/2023 , work completed 24/04/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.