Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service, no fuss
Customer Service
Quality
Value
Matthew from The Reoair Guys is one of a small team and an authorised repairer for Samsung devices. We had a fault under guarantee with Samsung and Matthew was in and out in minutes having diagnosed the fault and ordered the part. He later returned to fit the part having given us accurate day and time, followed up with a reminder and an ETA text. He was personable, explained the issue clearly and in layman's terms and fixed the issue without fuss... he also cleaned around the appliance for us. Highly recommended. Thanks.
Customer in Devon Posted on 23/11/2022 , work completed 23/11/2022
Matthew engineer
Customer Service
Quality
Value
Matthew was very efficient and texted me on arrival time .He was on time . He was very friendly and helpful . I’m one happy lady my washing machine is fixed . Thank you Matthew
Customer in Devon Posted on 22/11/2022 , work completed 22/11/2022
Washing machine fixed !
Customer Service
Quality
Value
Matthew attended on 2 occasions and was polite, efficient and friendly Washing machine was repaired in no time Waited to ensure the machine was left in working order Would thoroughly recommend Matthew to anyone ! Happy customer !
Customer in Cornwall Posted on 15/11/2022 , work completed 14/11/2022
Matthew very helpful and efficient.
Customer Service
Quality
Value
Matthew repaired our washing machine extremely quickly and efficiently. I found him to be extremely polite and helpful. I cannot fault this experience.
Customer in Devon Posted on 11/11/2022 , work completed 11/11/2022
Repair washing machine
Customer Service
Quality
Value
I had John-Andrew from Repairguys come out and fix a fault with my washing machine. He was very professional and knew his stuff. He was polite and just very helpful.
Paul in Devon Posted on 11/11/2022 , work completed 11/11/2022
Brilliant Service
Customer Service
Quality
Value
Matthew arrived on time, found the problem and fixed it really quickly on our Samsung washing machine and answered all my questions helpfully. Really great service. Can’t recommend enough
Customer in Devon Posted on 11/11/2022 , work completed 10/11/2022
Very Pleased
Customer Service
Quality
Value
I want to thank Matthew for the excellent service. I am very grateful for the service done.
Which? Trusted Traders Consumer Posted on 03/11/2022 , work completed 27/10/2022
Great Job
Customer Service
Quality
Value
Matthew arrived on time and promptly found the wiring problem with our Samsung Eco Bubble which he fixed with no problem! Very professional and friendly-We would highly recommend such a professional trader-Well done!
Customer in Devon Posted on 02/11/2022 , work completed 02/11/2022
Work well done
Customer Service
Quality
Value
Washing machine spare parts ordered on time, mended efficiently and communication good. I would recommend them.
Customer in Somerset Posted on 21/10/2022 , work completed 20/10/2022
Excellent service, John-Andrew was super helpful
Customer Service
Quality
Value
John-Andrew was so helpful during his visit, gave lots of advice on how to get the most out of our washing machine and definitely knew his stuff! He sorted the problem, was very friendly and personable. Really pleased with the service and grateful for his help & advice
(your username) Posted on 20/10/2022 , work completed 20/10/2022