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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
LG TV Recall Issue
Customer Service
Quality
Value
A message flagged up onto screen regarding potential overheating issue on our OLED LG TV, got in touch with LG direct immediately who said they would get someone out to fix it. Repairguys in Exeter responded and came to us this morning Thursday 22nd. Craig came in and replaced the faulty board, very courteous and friendly, job completed very quickly, thank you!
Customer in Cornwall Posted on 22/04/2021 , work completed 22/04/2021
Recommended
Polite and helpful
Customer Service
Quality
Value
Finally had an engineer come to look at our fridge/freezer under warranty. Excellent diagnostic skills, fault found, unable to repair, needs replacing, but wonderful service. Thank you.
Colin in Cornwall Posted on 16/03/2021 , work completed 16/03/2021
Recommended
Big Thank You
Customer Service
Quality
Value
Came before 9 am, very efficient and fixed our fridge freezer really quickly.
Which? Trusted Traders Consumer Posted on 15/07/2021 , work completed 14/07/2021
Recommended
Great work
Customer Service
Quality
Value
The service is 110% perfect Scott the engineer explained everything making sure everything worked tested and tested again. Can give nothing but praise for how professional Scott is and a credit to the company who operate at a very high standard from start to finish.
Customer in Somerset Posted on 21/12/2021 , work completed 21/12/2021
Recommended
Efficient and Competent Service
Customer Service
Quality
Value
New TV with faulty HDMI ports. Was put in touch via Samsung service desk. Appointment was promptly booked and a message sent confirming due time. Another message on the day gave the exact arrival time of Craig and within 15 mins the job was expertly completed. DVD player now connected and working. Can not fault their efficient and professional service.
Customer in Cornwall Posted on 22/11/2021 , work completed 22/11/2021
Recommended
The trader replied (on 07/12/2021)
Thanks for the review. Please that we could help.
Samsung Smart TV repair - excellent service
Customer Service
Quality
Value
Our 12-year-old Samsung TV stopped working - kept on repeating a very short start-up loop when switched on. On phoning, the service department was very helpful and explained our options and associated cost. We agreed to proceed and the TV was picked up as arranged from North Devon. A week or so later we received an email asking us to call and upon doing so the identified problem was explained and a cost provided to fix it. We decided to proceed and the TV was fixed and duly returned as arranged and is now working perfectly - all in all an excellent service and we would highly recommend the Repair Guys.
Chris in Devon Posted on 06/12/2021 , work completed 03/12/2021
Recommended
The trader replied (on 07/12/2021)
Thanks for the review. Pleased that we could help. The new 'Right to Repair' legislation should hopefully make it easier (and cheaper) to keep things going for longer.
Job well done
Customer Service
Quality
Value
Matthew arrived on time. He was conforming to government guidelines on covid. Did a good job on checking out the fault on the washing machine. He did what was necessary and job well done. Very polite, pleasant person. We were kept up to date by the company at all times.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 04/06/2022
Recommended
Repairguys
Customer Service
Quality
Value
I would just like to thank the Repairguys for their excellent service, they were on time and contacted prior to the appointment o ensure it was suitable for me, Craig the engineer was very helpful and communication was excellent, highly recommended, thanks guys. Kind Regards
Richard in Cornwall Posted on 09/06/2022 , work completed 08/06/2022
Recommended
Repair a washing machine
Customer Service
Quality
Value
The service engineer that came, Matthew, was very prompt and polite. kept me informed all the while. received a time slot by text and a further text saying he was on his way. The company, in general, is very good at arranging the appointment.
Customer in Exeter Posted on 23/03/2022 , work completed (undated)
Recommended
Television Repair
Customer Service
Quality
Value
This company are efficient, helpful and courteous and I am very grateful for their good work. They replaced an electronic board in order to fix my television. I would certainly recommend their services.
Which? Trusted Traders Consumer Posted on 23/06/2022 , work completed 10/06/2022
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.