Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Turned up when they said they would
Customer Service
Quality
Value
Turned up when they said they would. Phoned half an hour before arriving, like they said they would. Fixed the telly... like they said they would. Such a shame that spares come from abroad so you have to wait for them, nowadays, I remember when we used to make stuff in our country...
Customer in Cornwall Posted on 02/06/2023 , work completed 02/06/2023
Samsung washing machine repair
Customer Service
Quality
Value
Ryan came to replace fan motor and pipe on our Samsung washing machine. Great service, carried out professionally and to a high standard. Took extra care to not damage our vinyl flooring when moving the machine in and out from under the counter. Would recommend
Customer in Devon Posted on 16/02/2024 , work completed 16/02/2024
The trader replied (on 21/02/2024)
Thanks for the great review, Repairguys
Friendly and Efficient
Customer Service
Quality
Value
I was very pleased with the great service I received from Ryan from the REPAIRGUYS and he also arrived on the time he said he would be there, I would use them again.
Customer in Devon Posted on 26/02/2024 , work completed 23/02/2024
Excellent service throughout
Customer Service
Quality
Value
Hayden arrived today as scheduled after his colleague had diagnosed the fault with our washing machine two working days ago. Hayden messaged to say exactly when he would be here, which was right at the beginning of the indicated time slot, introduced himself in a friendly and professional manner and set to work immediately. He changed the two parts that were needed - the motherboard and the pump - without any fuss or mess and was finished very quickly. He is a skilled, pleasant professional, we are delighted with the outcome and recommend him and his company unreservedly.
Customer in Devon Posted on 25/03/2024 , work completed 25/03/2024
Great
Customer Service
Quality
Value
Didn't take long after I put in for someone to come look at my cooker. MatthewDid the work needed straight away. Polite and respectful. Happy to help. Would definitely recommend this company.
Customer in Devon Posted on 15/11/2024 , work completed 15/11/2024
Great service
Customer Service
Quality
Value
Mathew from repair guys was great. He fixed my washing machine, he was polite, friendly, professional full of experience and knowledge. Thankyou
Customer in Devon Posted on 22/11/2024 , work completed 20/11/2024
Samsung TV repair
Customer Service
Quality
Value
I would like to say that Craig the technician turned up at the allotted time and was polite, courteous and totally professional. He repaired the TV onsite and was totally clean, tidy and succinct in his approach. I would recommend him to any person with an issue with their TV. Thank you Craig.
Customer in Plymouth Posted on 29/08/2024 , work completed 23/08/2024
Excellent service repairing our washing machine
Customer Service
Quality
Value
Matthew was punctual arriving in the allocated time slot. He was very professional in both his manner and appearance and quickly repaired our washing machine. Communication about the appointment was efficient and very helpful. I have no hesitation in recommending Repair Guys.
Customer in Somerset Posted on 02/09/2024 , work completed 02/09/2024
Good fast service
Customer Service
Quality
Value
Craig came out to assess a faulty TV screen, and then replaced on a further visit when parts arrived. He was quick, polite and tidy. Great service
Customer in Devon Posted on 08/09/2024 , work completed 06/09/2024
Matt's a great Engineer 👍
Customer Service
Quality
Value
Matt has been to is a couple of times and always have 100% confidence in him that the job will be done and done well. He's friendly, professional, and a tidy worker who has respect for our property. The company always keep us informed, and are quick to get things put right. I would recommend them to an one. Thanks Guys!
Customer in Devon Posted on 16/08/2024 , work completed 16/08/2024