Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

408 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
408 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Repairguys
Customer Service
Quality
Value
I would just like to thank the Repairguys for their excellent service, they were on time and contacted prior to the appointment o ensure it was suitable for me, Craig the engineer was very helpful and communication was excellent, highly recommended, thanks guys. Kind Regards
Richard in Cornwall Posted on 09/06/2022 , work completed 08/06/2022
Job well done
Customer Service
Quality
Value
Matthew arrived on time. He was conforming to government guidelines on covid. Did a good job on checking out the fault on the washing machine. He did what was necessary and job well done. Very polite, pleasant person. We were kept up to date by the company at all times.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 04/06/2022
Incredibly friendly. Incredibly professional
Customer Service
Quality
Value
Our TV screen developed a fault and was still in warranty from a high street store. Having spoken to Darren from Repair Guys only last week. Craig has just replaced the screen in a very professional way. There was no mess and he even liked my cup of tea. I would strongly recommend this company. Very impressed with their service.
Customer in Plymouth Posted on 13/05/2022 , work completed 13/05/2022
Television repair
Customer Service
Quality
Value
Excellent service, arrived on time. Fault diagnosed immediately, TV taken away to be repaired in the factory, rang this morning when on their way, arrived promptly. TV replaced and tested. Also set up a secondary TV we have been using. Very friendly and courteous. Explained well, very impressed.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 10/05/2022
Quickly done.
Customer Service
Quality
Value
Good communication from staff to let me know the date and time that they would arrive. Matthew was on time and very polite. Carried out the repair in good time and answered my questions about my washing machine which helped me to better understand how to use it. Thanks.
Customer in Devon Posted on 11/05/2022 , work completed 11/05/2022
Samsung Fridge Freezer repaired by Matthew
Customer Service
Quality
Value
Matthew arrived very prompt after leaving messages on the time he would arrive . Had full respect for the Covid rules on entering . Found the fault very quickly and carried out the repair . Excellent Customer Service and very professional. Would highly recommend this Company .
Customer in Devon Posted on 08/05/2022 , work completed 06/05/2022
Excellent repair job
Customer Service
Quality
Value
Engineer arrived promptly on time and took about twenty minutes to fit the replacement part, quickly, cleanly and efficiently. Really happy with the service, couldn’t recommend these guys more positively. Greta job, Thanks.
Customer in Devon Posted on 03/05/2022 , work completed 03/05/2022
Samsung TV Repair Very Professional
Customer Service
Quality
Value
From start to finish Repairguys kept me updated, always on time, gave a window of arrival the night before and kept to it, Covid aware, and very respectful about your home cleanliness offering to take off footwear, Craig very knowledgable with my TV, Recommend Repairguys in an instance!!
Customer in Cornwall Posted on 03/05/2022 , work completed 03/05/2022
Great work, quick and efficient
Customer Service
Quality
Value
This was the second time Craig has called to replace our Samsung TV screen. He was friendly and prrofessional, replacing the screen with the minimum of fuss. He took away all the packaging, and left everything exactly as he found it except with a new functional TV screen. Many thanks.
Customer in Cornwall Posted on 13/04/2022 , work completed 11/04/2022
Great staff, quick work
Customer Service
Quality
Value
My oven was repaired really quickly. The engineer had a great attitude and was really friendly, really pleased with the work.
Customer in Devon Posted on 12/04/2022 , work completed 28/02/2022