Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent customer service
Customer Service
Quality
Value
Had a visit from a repair guys engineer, Matthew, on behalf of domestic and general. A 3 hour time slot was given a few days before and on the day a text message with a precise time was received. Matthew was unable to fix the dishwasher as it was irreparable but he was polite, friendly and explained everything throughly. He tidied up when he had finished and input his findings promptly which allowed me to have the dishwasher replaced quickly through the insurance scheme.
Customer in Devon Posted on 09/03/2022 , work completed 09/03/2022
Excellent service
Customer Service
Quality
Value
Extremely helpful and pleasant Technician. Explained how he would solve the issue and got on with the repair. Once completed, allowed me to inspect the repaired model and ask any questions. Really happy with the service provided. Would highly recommend.
Customer in Cornwall Posted on 20/01/2022 , work completed 20/01/2022
Excellent customer service
Customer Service
Quality
Value
John came to repair our hob. Very polite and courteous - extremely knowledgeable - clean and tidy worker - ordered the parts and repaired the hob within a week. One extremely satisfied customer - Thank you John!
Stephen in Devon Posted on 26/01/2023 , work completed 25/01/2023
Quick and efficient service
Customer Service
Quality
Value
We had a repair arranged within 5 working days and our freezer was fixed quickly and efficiently, friendly service.
Customer in Somerset Posted on 15/12/2022 , work completed 15/12/2022
Outstanding service after Xmas tv smash
Customer Service
Quality
Value
What can I say... My grand babies stayed over Xmas and a toy hit my TV and broke the screen and I spoke to these guys on the 28th picked my TV up on 30th which I thought it would take a week but nope outstanding time scale and camr back like new today what more can I ask for perfect service by ones that understand how you feel to be without something you need to for to long Well done guys thank you so much
Customer in Plymouth Posted on 06/01/2023 , work completed 06/01/2023
Samsung non spin
Customer Service
Quality
Value
The engineer that came out went above and beyond to repair my washing machine, good reliable communication and repaired the same day.and l would recommend this company.
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Above and beyond
Customer Service
Quality
Value
Matthew was booked to fix our dishwasher and he was definitely the best engineer we have ever had. Not only did he isolate the problem which was very complex but he also advised us about some of our plumbing that had been affecting the dishwasher. He was very intelligent, personable and very good at his job. Highly recommend.
Customer in Devon Posted on 05/10/2023 , work completed 27/09/2023
REPAIRGUYS DELIVER
Customer Service
Quality
Value
Very professional, efficient and friendly service from Craig at Repairguys of Exeter. Excellent communication in arranging for a home visit. Work carried out expeditiously. Thank you
Customer in Cornwall Posted on 16/08/2023 , work completed 15/08/2023
Great professionalism
Customer Service
Quality
Value
The repair guys know their stuff far more than others I have used. Expert knowledge, humour, professionalism and punctual. Not much else required. 5 star service.
Customer in Devon Posted on 16/09/2023 , work completed 15/09/2023
Washing Machine Repair
Customer Service
Quality
Value
The Engineer Pete that came to repair the washing machine was very polite and efficient and thankfully had it working again.
Customer in Torbay Posted on 18/03/2021 , work completed 18/03/2021