Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great communications, fast service.
Customer Service
Quality
Value
What can I say, I called Sony regarding fault with ARC port on TV. Within forty eight hours, Repairguys called and arrangements were made to attend with a new main board. Scott turned up and was straight at it. Board replaced, sound sorted! Many thanks guys, will certainly recommend if anyone needs your expertise in the future!
Andy in Torbay Posted on 20/07/2022 , work completed 14/07/2022
Excellent Service
Customer Service
Quality
Value
Excellent service all round. They arrived when they said they would and had spare parts with them and cleaned up when finished. The repair man was called Mathew and is a credit to your company.
Customer in Devon Posted on 24/06/2022 , work completed 10/06/2022
Samsung washing machine repair
Customer Service
Quality
Value
Matthew arrived on time (circa 5.30pm) and kept us informed 'pre arrival'. He came with the correct parts and completed the warranty repair swiftly, neatly and no dramas. Nice chap and gave some useful tips on keeping the machine tip-top. Recommended.
Customer in Devon Posted on 28/09/2022 , work completed 27/09/2022
Professional, clean, polite and quick service
Customer Service
Quality
Value
John-James attended our Samsung washing machine repair today. It was making strange noise for a while. Before his arrival I emailed a noise that the machine was making to the company who immediately said that is probably the pump and we will make sure it is on the van just incase. It was indeed the pump, all fixed, any mess cleaned up and also advice on different features of the washing machine (that we didn't know about and had it 2 years). Thank you for a professional service. Will use again.
Customer in Cornwall Posted on 02/09/2022 , work completed 02/09/2022
Repair washing machine
Customer Service
Quality
Value
I had John-Andrew from Repairguys come out and fix a fault with my washing machine. He was very professional and knew his stuff. He was polite and just very helpful.
Paul in Devon Posted on 11/11/2022 , work completed 11/11/2022
Great Job
Customer Service
Quality
Value
Matthew arrived on time and promptly found the wiring problem with our Samsung Eco Bubble which he fixed with no problem! Very professional and friendly-We would highly recommend such a professional trader-Well done!
Customer in Devon Posted on 02/11/2022 , work completed 02/11/2022
Excellent experience
Customer Service
Quality
Value
We had an issue with a Samsung fridge freezer which wasn’t dispensing water and ice correctly. Matthew diagnosed the fault straight away. Curry’s installer had connected the water and ice feeds incorrectly, so the problem should have been sorted by them , not Samsung. The service I’ve had from Curry’s throughout this problem has been very shabby, shame on them! Matthew was in and out , job done and tested within 10 minutes. Great service!
Customer in Devon Posted on 05/12/2022 , work completed 05/12/2022
Fast and convenient
Customer Service
Quality
Value
Brilliant engineer responded next day and fixed new parts. Very helpful and friendly. Wouldn’t hesitate to recommend.
Derek in Devon Posted on 24/03/2023 , work completed 24/03/2023
Very efficient courteous team
Customer Service
Quality
Value
The Repair guys arrived promptly and repaired our Samsung dual flex oven very quickly and efficiently under its warranty/guarantee. They also gave me some great advice on the various functions of the oven which was a bonus. We are happy customers now.
Customer in Devon Posted on 07/03/2023 , work completed 07/03/2023
Excellent service
Customer Service
Quality
Value
The Repairguys have been out to us twice now. Once for our washing machine and just recently to fix our tumble dryer. They have always been very courteous, professional and sorted our issues out swiftly. Great service
Customer in Cornwall Posted on 21/01/2023 , work completed 19/01/2023