Appliance Care Ltd T/A RepairGuys

Excellent replacement of a freezer done, replaced competently and efficiently. I would highly recommend and would it again. Thank you Matthew.

Our 5 1/2 year old Samsung american fridge freezer lost cooling and we contacted Samsung, who arranged for the unit to be inspected by the Repairguys. They didn't arrive at the time given by Samsung. It was explained that Samsung made the appointment time without checking if it was available. Matthew arrived a few days later and spent considerable time in trying to find why the unit was leaking refrigerant. He was unable to locate the precise location of the leak and determined that the unit was beyond economical repair. When this was reported to Samsung they offered a discount on a replacement unit from their online shop. However, when trying to complete the purchase the discount was refused. After being shunted from one Samsung department to another I gave up and have now ordered a different brand. No more Samsung products for me as I consider the reliability very poor for the premium price of the products, and Samsung to be a nightmare to deal with.

Our 10 year old LG washing machine leaked on a delicates wash, the Repair Guys came out and established the problem and returned on a later appointment to replace parts and offer advice. Both technicians were approachable and gave advice. They were also very helpful regarding not stressing our rescue dog, so thank you for the whole process. Highly commended.

Scott repaired my TV (under warranty) very efficiently and made sure all was OK before leaving. Great text communications from the team. 2 downsides. Long wait for the parts. Patronising first Guy, who diagnosed the fault he may have now left. They efficiently carried out a repair on a microwave (under warranty) in the past. So overall pleased with their service, as parts delivery are out of their control.

Matthew was on time. Quickly diagnosed and fixed the fault. Took the time to explain his findings and provided valuable advice/tips on how best to use the appliance and how to avoid common problems. Totally satisfied with the service.

Very happy with service and attention to detail. Courteous and kind. Work was carried out professionally. Thank you very much

Matthew arrived as instructed and did a thorough job although no actual fault found Nice friendly service. Problem solved

If Carlsberg did repair engineers they'd all be like Matt, superb workmanship and knowledge from start to finish, I will recommend the repair guys to my friends and family and will definitely use them again myself great work Matt thanks again 👍🏻

Engineer arrived on time. Diagnosed problem quickly and is sending report to Domestic and General stating machine is unsafe.

Very efficient service good notification and arrived on time. Was given information that was very useful by Matthew would definitely recommend.