Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fast and convenient
Customer Service
Quality
Value
Brilliant engineer responded next day and fixed new parts. Very helpful and friendly. Wouldn’t hesitate to recommend.
Derek in Devon Posted on 24/03/2023 , work completed 24/03/2023
Very efficient courteous team
Customer Service
Quality
Value
The Repair guys arrived promptly and repaired our Samsung dual flex oven very quickly and efficiently under its warranty/guarantee. They also gave me some great advice on the various functions of the oven which was a bonus. We are happy customers now.
Customer in Devon Posted on 07/03/2023 , work completed 07/03/2023
Fast , polite and clean after
Customer Service
Quality
Value
Thank you so much for the service provided by Matthew from the Repair Guys on behalf of Samsung . We received his text with the hour that he will be arriving and he was at our door on the dot , came in polite and offered us the best service experience that we have seen in years .
Customer in Somerset Posted on 29/07/2023 , work completed 29/07/2023
Excellent work
Customer Service
Quality
Value
RepairGuys were engaged to repair my Sony television. The technician, Scott, rang me first, arrived on time and completed an excellent repair. I would definitely use RepairGuys again.
Customer in Torbay Posted on 19/07/2023 , work completed 19/07/2023
Sony Bravia internet connection
Customer Service
Quality
Value
Craig made first call on 10/8/23 and immediately diagnosed the problem with the internet connection. Ordered new part and came back on 18/8/23 to replace it. Internet connection now seems to be ok. Craig was very pleasant and efficient and got the job completed in short space of time. Kept us informed at all times.
John in Cornwall Posted on 19/08/2023 , work completed 18/08/2023
Great Service
Customer Service
Quality
Value
Matthew was really helpful and knowledgeable. Very efficient job and sorted the issue for us quickly. Thanks
Customer in Somerset Posted on 26/10/2023 , work completed 26/10/2023
Great service
Customer Service
Quality
Value
Engineer arrived at time stated, explained everything,polite,fixed all faults in no time,took all rubbish with him
Customer in Devon Posted on 27/09/2023 , work completed 27/09/2023
Dishwasher repair
Customer Service
Quality
Value
The engineer was punctual and smart. He had great knowledge of the appliance he was repairing. Informed us about the appliance being repaired. When he left the premises he left it spotless. We were very impressed. Gerard Crowley
Customer in Devon Posted on 29/09/2023 , work completed 29/09/2023
Matthew was great.
Customer Service
Quality
Value
Matthew was polite, professional and knowledgeable. Can't fault him. Provided rapid assessment of issue and straightforward solution.
Customer in Devon Posted on 06/11/2023 , work completed 06/11/2023
Excellent service
Customer Service
Quality
Value
Having contacted Samsung online to arrange repair of our washer dryer which was still under warranty, I was impressed to be contacted quickly by The Repair Guys with a convenient appointment. Matthew quickly identified the fault, the parts were ordered and returned to fix the machine today. Great service!
Customer in Somerset Posted on 04/12/2023 , work completed 04/12/2023