Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

540 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
540 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Samsung washing machine repair
Customer Service
Quality
Value
Washing machine repaired quickly and useful advice give -excellent customer service for future use.
Customer in Cornwall Posted on 12/08/2025 , work completed 12/08/2025
Helpful and informative
Customer Service
Quality
Value
Matthew arrived on time and was very helpful and informative. Gave great advice on future use and care of our washing machine. Thank you Repair Guys!
Customer in Devon Posted on 22/08/2025 , work completed 22/08/2025
Competent & timely service
Customer Service
Quality
Value
Matthew arrived on time, was very pleasant, polite and professional. He reviewed the problem and asked several questions around the fridge, he was knowledgeable and helped me understand why the fridge was not working properly. He advised me of the next steps I should take. He was efficient and did not consume a lot of time, did the job and left. Very good service.
Customer in Cornwall Posted on 23/09/2025 , work completed 23/09/2025
TV Repair
Customer Service
Quality
Value
Craig arrived on time with a spare part for my TV. He then quickly replaced the part whilst making friendly chat. Craig reset my TV to make sure it was working. Craig is a very friendly, tidy, and efficient repairman whom I would recommend.
Customer in Cornwall Posted on 24/07/2025 , work completed 24/07/2025
Very thorough job.
Customer Service
Quality
Value
Matthew arrived on time, was very friendly, and did a great job with the washing machine. We had a full explanation of the problem. Matthew then took all the covers off and replaced the broken parts. The machine has never been this quiet, not even when it was out of the box. We are very grateful for the fantastic service provided by Matthew.
Customer in Somerset Posted on 25/07/2025 , work completed 24/07/2025
Excellent from first communication to completed repair
Customer Service
Quality
Value
From my first contact with the repair guys to fixing my washing machine they could not have been more helpful. In my view they went far beyond what was required of them. The repair was arranged quickly and to suit my availability. The engineer Pete arrived on time, was very polite, knowledgeable and very efficient in diagnosing the problem and fixing the machine. Would highly recommend this company
Customer in Devon Posted on 03/09/2025 , work completed 03/09/2025
Great Job
Customer Service
Quality
Value
Excellent communication throughout, with regular updates on his arrival time. He worked efficiently and demonstrated clear pride in the quality of his work.
Customer in Cornwall Posted on 11/09/2025 , work completed 09/09/2025
Repair Of T.V
Customer Service
Quality
Value
The technician was competent, carried out the work quickly and efficiently and was very courteous.
Which? Trusted Traders Consumer Posted on 12/09/2025 , work completed 04/09/2025
Kieren repair of Samsung washing machine door seal
Customer Service
Quality
Value
Prompt and efficient replacement of door seal. Clear guidance provided as to how to avoid similar damage in the future. No concerns whatsoever, thank you!
Customer in Devon Posted on 19/06/2025 , work completed 19/06/2025
TV Repair
Customer Service
Quality
Value
Repaired through Richer Sounds warrenty cover. The whole process was simple and effortless for myself. Kept me updated, even with the parts being delivered. Thanks
Customer in Cornwall Posted on 25/06/2025 , work completed 25/06/2025