Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Samsung Washing Machine
Customer Service
Quality
Value
Thanks to Matt who came at a good time and fixed a faulty drain pump, very professional and everything explained as he was doing it, thank you.
Customer in Somerset Posted on 22/06/2023 , work completed 22/06/2023
SAMSUNG WASHING MACHINE HEATER
Customer Service
Quality
Value
The RepairGuys came right on time and called 15 mins prior to advise of arrival. Hayden the engineer was very pleasant and worked efficiently replacing the PcB and heater. No mess was created and the job was completed quickly. would definitely recommend.
Customer in Torbay Posted on 12/08/2023 , work completed 12/08/2023
Excellent Service
Customer Service
Quality
Value
Informed of time of arrival and received text of ETA in 15 minutes.Work carried out very efficiently and set up TV as part of service.Would certainly recommend this firm to others.
Customer in Devon Posted on 12/09/2023 , work completed 12/09/2023
Great professionalism
Customer Service
Quality
Value
The repair guys know their stuff far more than others I have used. Expert knowledge, humour, professionalism and punctual. Not much else required. 5 star service.
Customer in Devon Posted on 16/09/2023 , work completed 15/09/2023
Great service
Customer Service
Quality
Value
Engineer arrived at time stated, explained everything,polite,fixed all faults in no time,took all rubbish with him
Customer in Devon Posted on 27/09/2023 , work completed 27/09/2023
Excellent fast repair
Matthew text the night before to say that he’d arrive between 8-10am, then text again when he was 35 minutes away. He affected the repair to my fridge display very quickly and then advised on the light which isn’t working in the oven (which was not part of his call-out) Matthew is s personable, friendly and knowledgeable chap who I would highly recommend for appliance repairs
Customer in Devon Posted on 11/10/2023 (Reviewer did not use service)
First rate service
Customer Service
Quality
Value
First rate service with a speedy repair of my faulty Samsung fridge/ freezer carried out by Matthew. I can highly recommend them.
Customer in Somerset Posted on 09/11/2023 , work completed 09/11/2023
Excellent Company & Service
Customer Service
Quality
Value
We found the repair guys to be prompt and efficient. Their customer service was excellent, and we had a prompt visit from Matthew who was professional knowledgeable and competent in his work. Matthew returned with the parts required to fix our washing machine quickly and the job was completed efficiently. We would definitely recommend the repair guys and in particular Matthew. Thank you Karina & Steve
Customer in Devon Posted on 05/01/2024 , work completed 05/01/2024
Good quality service
Customer Service
Quality
Value
Matthew came to work on our Washing Machine after it had sprung a leak. He was on time and very knowledgeable and the problem has been resolved. First class service, would recommend.
Customer in Somerset Posted on 11/01/2024 , work completed 11/01/2024
Friendly, knowledgeable, punctual, professional
Customer Service
Quality
Value
I was extremely pleased with the engineer who visited today, Matthew. He arrived on time, as promised, and sent me a text beforehand to let me know when he would arrive. He clearly knows what he’s doing and identified the fault promptly. I have complete confidence in his repair, and I really appreciate his expertise and time. I would highly recommend Mathew and The Repairguys team.
Customer in Devon Posted on 31/01/2024 , work completed 31/01/2024
The trader replied (on 21/02/2024)
Thank you for the review, Repairguys