Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
SAMSUNG FRIDGE FREEZER
Customer Service
Quality
Value
I would recommend the Repair guys. Great service from start to finish. Pre warning on time of arrival. Turned up on time. Vast knowledge of product, carrying out many checks. Solved the problem and gave advice moving forward for care and up keep of product.
Customer in Torbay Posted on 27/07/2022 , work completed 19/07/2022
Very efficient
Customer Service
Quality
Value
Impressed with the information given to us, very through with examination of the machine. Liked the way they kept in touch to advise when coming
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 04/07/2022
Excellent service
Customer Service
Quality
Value
Matthew visited today to repair my Samsung washing machine after it stopped working. Once I had described the issue he knew exactly how to repair it and carried out the work efficiently and was considerate enough to set the machine onto a self clean before leaving due to it having standing water for the last week. The machine was still under warranty and Matthew was very helpful with advice on repairs once the warranty expires. He was very polite and conversational.
Customer in Somerset Posted on 07/07/2022 , work completed 07/07/2022
On time, polite & my fridge freezer is fixed.
Customer Service
Quality
Value
John Andrew arrived on time and was polite and courteous. Got right on with the job in hand & when he found the issue he explained to us what was causing the problem. He also advised us when we asked if there was anything we could do to prevent it happening again. Everything was checked thoroughly before he left & the work area was left clean & tidy. Really impressed with the service.
Customer in Devon Posted on 19/08/2022 , work completed 19/08/2022
Samsung referred a TV guarantee problem to Repair Guys and they were here in a day and responded to Samsung for permission to repair
Customer Service
Quality
Value
Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.
Customer in Cornwall Posted on 25/01/2021 , work completed 22/01/2021
LG TV Repair
Customer Service
Quality
Value
An engineer was sent over by LG to repair my 60 inch TV. Super quick panel replacement and very professional. The job was completed within 20', with no mess left behind and with the TV put back where it was originally. Overall very satisfied and would recommend 100%.
Customer in Plymouth Posted on 09/02/2021 , work completed 09/02/2021
LG OLED Repair
Customer Service
Quality
Value
Warrantee repair under Richer Sounds 6 year care package. Couldn't be happier, Craig was friendly and professional, diagnosing a fault that quickly solved my screen fault. Highly recommended, thanks.
Customer in Cornwall Posted on 26/02/2021 , work completed 26/02/2021
Excellent service
Customer Service
Quality
Value
Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.
Customer in Cornwall Posted on 17/05/2021 , work completed 17/05/2021
Replace TV main board
Customer Service
Quality
Value
Excellent service. Confirmed appointment day before and 20 minutes before arrival. Fitted new part and reset system. Thank you.
Ian in Plymouth Posted on 28/05/2021 , work completed 28/05/2021
Good service
Customer Service
Quality
Value
Matthew called before arriving and wore a mask,he very speedily and efficiently carried out the repairs.
Customer in Devon Posted on 05/08/2021 , work completed 05/08/2021