Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Brilliant service
Customer Service
Quality
Value
Fast response Arrived on time Fixed problem What more do you want Thanks for your great service I’ll use you again
Customer in Devon Posted on 24/06/2024 , work completed 21/06/2024
Excellent Service
Customer Service
Quality
Value
Craig from the Repair Guys (working on behalf of Richer sounds Plymouth) attended and repaired my LG TV which had developed a problem with the sound. He assessed the problem and ordered replacement parts during his first visit. Communication was clear throughout the process and he returned to carry out the repair, which was completed quickly. It is very reassuring when you invest money in high tech products that should things go wrong (as they invariably do) that work is carried out under guarantee by skilled technicians like the Repair Guys to return your product to a fully working condition with the minimum of fuss. Thank you very much.
Customer in Cornwall Posted on 06/03/2025 , work completed 05/03/2025
Repair
Customer Service
Quality
Value
Hayden thank you very much for mending my electric cooker kept up to date with everything even when my parts were order and arrived well done keep up the good work
Customer in Devon Posted on 10/07/2024 , work completed 09/07/2024
Thank you for fixing washer dryer
Customer Service
Quality
Value
Thank you for fixing washer dryer. Really helpful advice given on how to maintain washer dryer and use settings on the machine and app. Cleaned the area after servicing machine. Thank you.
Customer in Somerset Posted on 25/08/2024 , work completed 22/08/2024
Excellent repair work
Customer Service
Quality
Value
Craig was friendly, helpful, informative, efficient. First trip identified the problem and suggested a workaround until new component available. This worked and within 2 weeks they had the new component and came round and carried out repair. Was organised by Richer sounds under their extended warranty, so kudos to Richer Sounds for their part.
Customer in Cornwall Posted on 29/08/2024 , work completed 29/08/2024
Washing machine
Customer Service
Quality
Value
Great service , fixed the problem, Pete also gave advise on other appliances friendly very happy with the job will use again
Customer in Torbay Posted on 07/09/2024 , work completed 06/09/2024
Repair
Customer Service
Quality
Value
Matthew from the Repair Guys arrived to fix my faulty washing machine purchased from AO. It had started to bounce out from under the counter when on a spin like something possessed. Matthew kindly texted me in the morning to give an ETA and repaired the fault as it hadn't been installed correctly. He tested the spin cycle and it now runs as it should. Thank you very much for excellent service.
Customer in Somerset Posted on 09/09/2024 , work completed 09/09/2024
Excellent
Customer Service
Quality
Value
Big thanks to Matthew who sorted our washing machine fault. Very friendly and professional chap who really knew his stuff. Communication was spot on and he was on time as per the agreed time slot. Thanks again
Customer in Devon Posted on 28/09/2024 , work completed 28/09/2024
Washing Machine Repair
Customer Service
Quality
Value
Matthew was great, polite and clearly understood the issue with the machine, it had been intermittently faulty for a number of weeks. Very informative service, would highly recommend.
Customer in Somerset Posted on 10/10/2024 , work completed 10/10/2024
Supply and fit new screen to TV
Customer Service
Quality
Value
The work was completed in an efficient and professional manner by a pleasant and competent engineer. We were kept well informed of times of visits and progress throughout the work. We were extremely pleased with all aspects of this job, and would highly recommend this company, particularly as they are based in Exeter and we live in Dorset. We would certainly contact them for any appliance repairs in the future.
Customer in Dorset Posted on 15/10/2024 , work completed 01/10/2024